Wyndham Garden Cancun Downtown

4.0 star property
Upscale hotel, walk to Plaza Las Americas
VIP Access

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Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Terrace/patio
Front of property
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Terrace/patio
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas7 min walk
  • Popular LocationPlaza 2819 min walk
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

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Room options

Room, 2 Queen Beds, Non Smoking

8.7/10 Excellent
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

8.9/10 Excellent
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

10/10 Exceptional
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

8.3/10 Very Good
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

8.5/10 Very Good
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Plaza Las Americas, Wyndham Garden Cancun Downtown is within a mile (2 km) of other popular sights such as Plaza 28. This 4-star hotel has 136 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Las Americas - 7 min walk
  • Las Palapas Park - 14 min walk
  • Plaza 28 - 19 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Playa Tortugas - 8 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 17-min drive, 11 mi/17.7 km.

Restaurants

  • La Casa de los Abuelos - 8 min walk
  • Los Tarascos - 1 min walk
  • Vips - 6 min walk
  • Mr. Pampas Cancún - 8 min walk
  • La Playita Seafood & Mojitos Bar - 6 min walk

About this property

Wyndham Garden Cancun Downtown

Upscale hotel, walk to Plaza Las Americas
Wyndham Garden Cancun Downtown features an outdoor pool, a children's pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, minibars, and electric kettles are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

Are free cancellation options available at Wyndham Garden Cancun Downtown?

Wyndham Garden Cancun Downtown provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Wyndham Garden Cancun Downtown?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on Jun 4, 2024 start from $65.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Wyndham Garden Cancun Downtown?

This hotel is situated in Downtown Cancun within a short 7-minute walk of Plaza Las Americas and also 19 minutes on foot from Plaza 28. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at Wyndham Garden Cancun Downtown?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Wyndham Garden Cancun Downtown include a casino at the property?

No, Wyndham Garden Cancun Downtown doesn't have a casino.

Will I find an indoor pool at Wyndham Garden Cancun Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Wyndham Garden Cancun Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Wyndham Garden Cancun Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Wyndham Garden Cancun Downtown have a restaurant with a breakfast menu?

Yes, Wyndham Garden Cancun Downtown serves buffet breakfast for a surcharge each morning at Restaurant and Lounge Bar.

Will Wyndham Garden Cancun Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Wyndham Garden Cancun Downtown.

Does Wyndham Garden Cancun Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Wyndham Garden Cancun Downtown?

The closest major airport to Wyndham Garden Cancun Downtown is Cancun Intl. Airport (CUN), which is 11 mi away (17 minutes by car).

Are there rooms with balconies at Wyndham Garden Cancun Downtown?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy harbor or city views.

Does Wyndham Garden Cancun Downtown have a wedding venue on site?

Take advantage of the wedding venue at Wyndham Garden Cancun Downtown if you plan to say "I do" during your trip.

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Good option and convenient.
Stayed 2 nights in Mar 2024

8/10 Good

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities
We only stayed one night but the property definitely served its purpose. The rooms were clean and comfortable, the shower water pressure was pretty low. The breakfast buffett was a great start to the day. We were able to walk to the mall that was just 6 minutes down the street with no issue. The property is a tad dated but nothing crazy. Free parking in the underground garage. Would stay here again.
Stayed 1 night in Mar 2024

6/10 Okay

Carl

Liked: Staff & service, property conditions & facilities
The staff were very friendly and did what they could for an enjoyable stay.

6/10 Okay

Richard

Liked: Cleanliness
This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.
Stayed 2 nights in Feb 2024

6/10 Okay

Debra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the front desk was just okay, not very friendly. The guys at concierge were very friendly and helpful (motivated by tips obviously, lol). We reserved a king size bed and was assured by receptionist at check in thats what we were getting, but when we got in the room, we had dbl queens. Shower was dirty with calcium and water spots built up, and no hot water, just luke warm for both nights we stayed. We dined in the hotel restaurant our first night and although we were the 2nd guests to arrive, no one would take our order even though there were 3 waiters standing around looking at us. After about 15 minutes, they finally took our order, but did not serve our drinks or the chips and salsa for another 15 minutes until we asked if we could at least get the cokes we ordered, as well as our margaritas. Never did get chips and salsa, and meanwhile 4 other tables who came in well after us were served drinks and chips promptly within a few minutes of arriving. After finally complaining, the waiter apologized, saying it was his fault, and he messed up, even though he kept looking at us and walking past us numerous times to help other tables. It took almost a full hour to get a couple of tacos with no drink refills. This was not the Marriott we expected and we will definitely steer people away from this location!!
Stayed 2 nights in Feb 2024

6/10 Okay

Pooyan, Shrader St.

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot is very convenient to everything you will need. Staff is very helpful & friendly (thank you Guadalupe at the front desk you made check in lovely & easy) and rooms are as pictured and clean, beds are comfortable. Only thing I would have liked to see was a better selection of authentic Mexican dishes offered on the menu in the restaurant. I would absolutely recommend this hotel & location to others.
Stayed 3 nights in Feb 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exellent and the breakfast is absolutely delicious and fresh.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Vans, quiet hotel good service
Stayed 1 night in Feb 2024

6/10 Okay

Shariq

Traveled with partner
Liked: Staff & service
The property seems to be old. The room is not sound proof so you will hear a lot of noise specially on weekends. The staffs are good & helpful. The location is good.
Stayed 2 nights in Jan 2024