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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Luxury property on the beach, with 5 outdoor swimming pools
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Exterior
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Deluxe 1 King Bed - All Inclusive | Premium bedding, down comforters, free minibar, in-room safe
Two Bedroom Oceanfront- All Inclusive | Dining room
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Popular LocationPunta Sam Ferry Terminal10 min walk
  • Popular LocationPunta Sam Beach10 min walk
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

Two Bedroom - All Inclusive

  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom - All Inclusive

9.2/10 Wonderful
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Bedroom Ocean View + Robin Thicke Concert

  • 1689 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

One Bedroom Ocean View- All Inclusive

9/10 Excellent
  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds - All Inclusive

8.6/10 Very Good
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean View + Robin Thicke Concert

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean 2 Queen Beds - All Inclusive

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Ocean View + Robin Thicke Concert

  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Suite Ocean View- All Inclusive

9.7/10 Exceptional
  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed - All Inclusive

8.5/10 Very Good
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean 1 King Bed - All Inclusive

8.9/10 Excellent
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Oceanfront- All Inclusive

  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft- All Inclusive

  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Oceanfront- All Inclusive

10/10 Exceptional
  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft- All Inclusive

  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse- All Inclusive

  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Free Upgrade Garza Blanca Cancun- All Inclusive

  • 588 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

One Bedroom Ocean View + Elle King Concert

  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Ocean View + Elle King Concert

  • 1689 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe Ocean View + Elle King Concert

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Punta Sam

Villa del Palmar Cancun All Inclusive Beach Resort & Spa places you within a leisurely stroll of Punta Sam Ferry Terminal and Punta Sam Beach. This 415-room, 4.5-star property has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 89 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 37-min drive, 16.8 mi/27 km.

Restaurants

  • Hiroshi Bar
  • Caprichos Villa del Palmar - 9 min walk
  • Blanca Blue
  • El Suspiro - 7 min drive
  • Duke’s Lobster & Seafood - 6 min drive

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor swimming pools
Guests of Villa del Palmar Cancun All Inclusive Beach Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, 4 spa tubs, and a sauna.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, furnished balconies, and MP3 docks are also available.
5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18 holes of golf
  • 4 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Is a free cancellation option available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on Jun 1, 2024 start from $409.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Guests enjoy the property's location in Punta Sam based on their ratings, and it's steps from Punta Sam Beach and Punta Sam Ferry Terminal. You'll also find Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa include a casino on the premises?

No, Villa del Palmar Cancun All Inclusive Beach Resort & Spa doesn't have a casino.

Is there an indoor pool at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and 4 spa tubs.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and 6 restaurants.

Are there hot tubs at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, guests can enjoy 4 spa tubs at this all-inclusive property.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Villa del Palmar Cancun All Inclusive Beach Resort & Spa has 6 restaurants, and serves breakfast for a surcharge.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa.

Are there connecting rooms at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

The closest major airport to Villa del Palmar Cancun All Inclusive Beach Resort & Spa is Cancun Intl. Airport (CUN), which is 16.8 mi away (37 minutes by car).

Can I book a room with a balcony at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, every guestroom at Villa del Palmar Cancun All Inclusive Beach Resort & Spa comes with a furnished balcony with some featuring ocean or garden views.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa offer wedding services?

Take advantage of the wedding venue at Villa del Palmar Cancun All Inclusive Beach Resort & Spa if you plan to say "I do" during your trip.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 784 out of 1208 reviews" "
Rating 8 - Good. 229 out of 1208 reviews" "
Rating 6 - Okay. 100 out of 1208 reviews" "
Rating 4 - Poor. 50 out of 1208 reviews" "
Rating 2 - Terrible. 45 out of 1208 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Douglas Felipe

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our concierge TAMARA was amazing. She was a really sweet person who really wanted do to her best so our family could have a great time. The staff was great, the food amazing, but the rest was either average or below average. The room was big but it had roaches, water knob in hot tub did not work (no hot water available), sink in the kitchen was clogged up, water line was turned off from 11pm until 5am with no water available in our rooms, 24/7 room service was not available due to lack of staff after midnight, 90 min presentation ran for almost 5 hours, kids club only available for 4yr or older so nothing to do for kids under 3 other than the pool and beach. Pool walls and floor is made of little stones that caused multiple scratches on my daughter’s knees and toes, no evening show to watch, restaurant caprichos (buffet breakfast and dinner) was not good, not many options, very warm to sit and eat, sitting area very close to the food,
Stayed 6 nights in May 2024

10/10 Excellent

Francisco

Stayed 5 nights in Apr 2024

10/10 Excellent

Alena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an amazing place. We came with kids 6y and 18month. Very nice pools, restaurants, beach. Restaurants need to be booked online in advance. Many activities available, trips. Definitely will come back

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down the best all inclusive hotel/resort that I have been to in my life. We travel to Mexico annually and have been to other fancy places in the past and this place is my and my wife's favorite thus far. From the check in, till the check out, the service, ammenities and overall ambiance were superb and all employees seemed to enjoy making sure that we enjoyed our stay there. We arrived in the evening and we still received great service at the end of the day, which is often hard to get at the end of everyones shift. I believe that we were checked in by Juan Carlos, whom was so accomodating and he really made us feel welcome. We had made reservations ahead of our arrival and our concierge Sarah was able to confirm our reservations and we liked all of the restaurants. I was the most impressed with the array, variety and taste of the different dishes we tried.This alone will be the reason that we would return there. We liked how attentive employees were and the care given to presentation and the overall experience, even poolside where other places often fall short. Room service was great as well seemed that every detail was though off and we were able to relax and have a worry free vacation. My wife went to the spa and said that she really loved it Our 4 year old daughter did not want to leave and I cant wait till next year as we plan our annual vacation as Villa del Palmar will be our number one choice for a trully relaxing and enjoyable vacation. Thank you!
Stayed 7 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Denise, Yucaipa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff.. amazing food! Beautiful atmosphere!
Stayed 5 nights in Feb 2024

2/10 Terrible

OLGA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved from Expedia 7 nights in that hotel for two people. My friend was sick and not available to fly to Cancun due her illness. I stay one night and due seaweed allergies did earliest check-out . Seaweed was in the ocean and smell so bad . Hotel not agree to return my money back for 6 unused nights and for 7 unused nights for my friend! When Expedia agent call to front desk,hotel worker give him wrong information about my stay in hotel . I lose 2641-44 dollars !

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE it!! The staff was very helpful, polite, and sideways smiling. The room was awesome and clean. The bed was one of the best I've ever slept on. The resort was very clean and safe. We will definitely be returning.
Stayed 6 nights in Feb 2024

8/10 Good

Marie Sherley, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, service was great, but there was no evening entertainment at all,
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything while we were there. We will be coming back in next year for sure.
Stayed 5 nights in Feb 2024