The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Beach spa retreat walking distance from La Isla Shopping Mall

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Exterior
Exterior
4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Cancun, QROO, 77500
    Cancun Interactive Aquarium
    2 min walk
    La Isla Shopping Mall
    2 min walk
    Kukulcan Plaza Shopping Mall
    8 min walk
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

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Room options

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 740 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 1140 sq ft
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 1140 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 740 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Cancun

Located in Zona Hotelera, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is adjacent to La Isla Shopping Mall with other popular attractions like Cancun Convention Center within a within a few miles (5 km). This 580-room resort has 4 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 2 min walk
  • Marlin Beach - 10 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 11 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 20-min drive, 12.3 mi/19.8 km.

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Cambalache - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪El Fish Fritanga - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Beach spa retreat walking distance from La Isla Shopping Mall
Guests of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have access to a full-service spa, 4 outdoor pools, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, 4 spa tubs, and outdoor tennis courts.
LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include washers/dryers, balconies, and refrigerators. Change of bedsheets is available on request.
4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • 4 spa tubs
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 4 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 541.87 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The listed mandatory sanitation fee applies to 2-bedroom villas. The mandatory sanitation fee for studios and 1-bedroom villas is MXN 76 per room, per night.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 420.00 per person
  • Rollaway bed fee: MXN 541.87 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Is a free cancellation option available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Sep 20, 2024, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Sep 30, 2024 start from $231.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This resort is situated in Zona Hotelera, just steps from La Isla Shopping Mall and El Sol de Cancun, and within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Aquaworld and Forum Beach within a short drive.

Will I be able to park at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is a spa located at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

There is a full-service spa available for guests to enjoy and services include Swedish massages, beach massages, detox wraps, and couples treatments.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a casino on the premises?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun doesn't have a casino.

Will I find an indoor pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools and 4 spa tubs.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun good for couples?

This beachfront resort offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and a beachfront restaurant.

Are there hot tubs at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, guests can enjoy 4 spa tubs at this resort.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a restaurant that serves breakfast?

Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Lagunamar Ocean Resort Villas & Spa, Cancun allow pets to stay free of charge?

No, pets aren't allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun though service animals are welcome.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The closest major airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Can I book a room with a balcony at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, every guestroom at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun comes with a balcony with some featuring ocean views.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1006 reviews" "
Rating 8 - Good. 199 out of 1006 reviews" "
Rating 6 - Okay. 61 out of 1006 reviews" "
Rating 4 - Poor. 28 out of 1006 reviews" "
Rating 2 - Terrible. 41 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Judith

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property started construction 3 days after our arrival with no notice to us. No immediate elevator was available for use and had to go to another building to access. When addressed they offered to move me to another building the following day not equivalent to room I paid for. So we stayed and forced to listen to construction workers and noise. I provided property with a card and told them to zero out my balance and if I needed anything I would pay for it. They wanted you to attend a presentation when I paid full price to stay at the property and was absolutely not interested in becoming a member. They pressured for me to attend presentation after the terrible costumer service I had experienced. On day of check out I was provided with an invoice and stated they did not zero out balance. Property was nice overall but will not return.
Stayed 7 nights in Aug 2024

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room with all the little extras.
Stayed 1 night in Jun 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Gajadhar Prasad, Monroeville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Jun 2024

8/10 Good

Heather

Stayed 4 nights in Jun 2024

4/10 Poor

Luis R. Valentina Mazo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude service
The Front desk service is awful…we arrived at 4pm-now this is the check in time!!! And our suite was not ready and we had to wait for 40 minutes..Gustavo gave us the worst suite (138), behind a Mayan ruin, practically no view and right besides the adjacent hotel pool …the noise was unnerving. In order to change the room you have to give 24 hrs advance notice, and must vacate your room from 11am-4pm!!! This is my 4th time in this resort and I am not coming back…the overall service is rude and desinterested…the hotel location is excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Harin Dharmendra

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience staying at Westin Lagunamar!
Stayed 4 nights in May 2024

10/10 Excellent

Ravi Kiran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

Jonie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED IT!
Our stay was amazing!!!! We loved everything about the room, especially the view of the pool and beach!!! Having a kitchen was a good plus. We were able to cook. For me personally, I really like it that our room had a washer/dryer. I was able to do laundry. Hurray! We will definitely be back!!!
Stayed 5 nights in Jun 2024

8/10 Good

majid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
concierge Jerson was great
Stayed 6 nights in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Mijy

Stayed 8 nights in Apr 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 3 nights in May 2024

8/10 Good

Janae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice with gorgeous views. Perfect for families but dining is limited, expensive, and just ok. We spent tons of time in the pool!
Stayed 5 nights in May 2024

10/10 Excellent

Elsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED it.. Excellent service all around, very clean, perfect atmosphere.. employees were always there to help you in any needs you might need..
Stayed 5 nights in May 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

KHALID F.

Beautiful
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property featured the type of top-notch service provided at Westin hotels. We were very happy with our short day. We will certainly come again.
Stayed 1 night in May 2024

8/10 Good

Tatyana

Stayed 4 nights in May 2024

8/10 Good

Matthew, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in May 2024

6/10 Okay

Pukar

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Mary, Chicago

Stayed 4 nights in May 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful.
Stayed 1 night in May 2024