See all properties
Save

Moon Palace Cancún - All Inclusive

4.5 star property
Ocean-view property with a nightclub, near Moon Palace Golf Club
VIP Access

Choose dates to view prices

Photo gallery for Moon Palace Cancún - All Inclusive

Aerial view
Children's area
View from room
16 restaurants, breakfast, dinner served; Asian cuisine
Reception
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Popular LocationXoximilco9 min walk
  • Popular LocationMoon Palace Golf Club4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)8 min drive
  • Popular LocationRiviera Cancun Golf Resort14 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed | Premium bedding, minibar, in-room safe, desk

Superior Honeymoon Suite - King Size Bed

7.5/10 Good
  • 484 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

  • 969 sq ft
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Free

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor One Bedroom Suite Ocean View - King Size Bed

Superior Governor One Bedroom Suite Ocean View - King Size Bed | Premium bedding, minibar, in-room safe, desk

Superior Governor One Bedroom Suite Ocean View - King Size Bed

7.5/10 Good
  • 969 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Golf Course - Kids & Teens Free

Superior Junior Suite Golf Course - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Junior Suite Golf Course - Kids & Teens Free

8.4/10 Very Good
  • 411 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Garden View - Kids & Teens Free

Swim Up Suite Garden View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Swim Up Suite Garden View - Kids & Teens Free

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Deluxe Garden View - Kids & Teens Free

7.4/10 Good
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Family Suite Garden View - Kids & Teens Free

8.5/10 Very Good
  • 969 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 969 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Outdoor pool
Moon Palace The Grand Cancun - All-inclusive
On private beach
Pool
Breakfast included
All inclusive
8.4 out of 10, Very Good, (1096)
The price is $748
per night
$910 total
includes taxes & fees
Jun 12 - Jun 13
Moon Palace The Grand Cancun - All-inclusive

About the neighborhood

Cancun

Located 1.9 mi (3 km) from Moon Palace Golf Club, Moon Palace Cancún - All Inclusive is within a 15-minute drive of other popular attractions like Riviera Cancun Golf Resort. This 2036-room property has 7 outdoor pools along with a golf course and a marina.

What's nearby

  • Xoximilco - 9 min walk
  • El Tinto Golf Course - 2 min drive
  • Moon Palace Golf Club - 4 min drive
  • Riviera Cancun Golf Resort - 14 min drive
  • Iberostar Cancun Golf Course - 17 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 8-min drive, 5.2 mi/8.4 km.

Restaurants

  • Grand Lobby Bar - 6 min drive
  • Sky Bar - 8 min drive
  • Lobby Bar - 8 min drive
  • Cusco - 9 min drive
  • Grand Central Buffet - 8 min drive

About this property

Moon Palace Cancún - All Inclusive

Ocean-view property with a nightclub, near Moon Palace Golf Club
Moon Palace Cancún - All Inclusive features a golf course, a marina, and a full-service spa. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include 7 outdoor pools, a nightclub, and karaoke.
55-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include indoor private spa tubs, balconies, and minibars.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 9 swim-up bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agra
  • Los Caporales
  • Momo Teppanyaki
  • Riviera Maya
  • Trattoria

Things to do

  • 2 outdoor tennis courts
  • 27 holes of golf
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch Smart TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.

Frequently asked questions

Can I book all-inclusive rate plans at Moon Palace Cancún - All Inclusive?

Moon Palace Cancún - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, mini golf, and soccer.

How much does it cost to stay at Moon Palace Cancún - All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Moon Palace Cancún - All Inclusive on Jun 1, 2024 start from $439.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Moon Palace Cancún - All Inclusive?

Moon Palace Cancún - All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Moon Palace Cancún - All Inclusive?

This property is located in Cancun within a short 9-minute walk of Xoximilco. You'll also find Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is parking available on site at Moon Palace Cancún - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is a spa located at Moon Palace Cancún - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, hydrotherapy, and couples treatments.

Does Moon Palace Cancún - All Inclusive have a casino at the property?

No, Moon Palace Cancún - All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Cancún - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

Is Moon Palace Cancún - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 7 outdoor pools and 9 swim-up bars.

Does Moon Palace Cancún - All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Moon Palace Cancún - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Moon Palace Cancún - All Inclusive has 16 restaurants, and serves free buffet breakfast each morning.

Will Moon Palace Cancún - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Moon Palace Cancún - All Inclusive though service animals are welcome.

Are there connecting rooms at Moon Palace Cancún - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Moon Palace Cancún - All Inclusive?

The closest major airport to Moon Palace Cancún - All Inclusive is Cancun Intl. Airport (CUN), which is 5.2 mi away (8 minutes by car).

Can I book a room with a balcony at Moon Palace Cancún - All Inclusive?

Yes, every guestroom at Moon Palace Cancún - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Moon Palace Cancún - All Inclusive have a wedding venue?

There are wedding services available at Moon Palace Cancún - All Inclusive if that's in your vacation plans.

Moon Palace Cancún - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1267 out of 2393 reviews" "
Rating 8 - Good. 460 out of 2393 reviews" "
Rating 6 - Okay. 276 out of 2393 reviews" "
Rating 4 - Poor. 177 out of 2393 reviews" "
Rating 2 - Terrible. 213 out of 2393 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Serah

Stayed 5 nights in Mar 2024

10/10 Excellent

Sunny

Stayed 3 nights in Jan 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great STAY
It was a great stay. I did t fully utilize the "all inclusive" but will next time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great memories
This place was amazing . 10/10 also ignore all the bad reviews this place was great. Staff was super friendly and always willing to help, check in was breeze and so was check out.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thanh, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quick trip from PHX to CUN couldn’t have gone any better. We settled on Moon Palace given its short commute from/to the airport. Check in/out process was easy, very accommodating. Property/activities could have been a little better given the nightly rate. Buffets were decent, several options. MomoTeppen was pretty good, ask for the spicy soy sauce! My only complaint is too many parents ignoring their screaming children. Now understand adult only all inclusive, will be staying at one next time around.
Stayed 2 nights in Feb 2024

8/10 Good

Mrs Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Cord

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was 10/10 friendly & helpful. The resort had endless activities. Very perfect for a family.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy bonito el complejo y el servicio muy bien pero el n me se es muy sucio
Stayed 6 nights in Feb 2024