10/10 Excellent
Kathrina
Traveled with family
Jun 3, 2024
Liked: Staff & service, amenities, property conditions & facilities
We spent 8 glorious days at this fabulous resort.As seasoned travelers I would recommend this resort as it truly is Majestic. Aletia concierge to our family was phenomenal she truly is wonderful and makes your stay extra special.She was an angel to our family.Giovanni, Sebastian and Joy were phenomenal as the chefs and prepared my food due to having serious food allergies and this is the first trip that I had not one stomach issue at all!
This is the place to stay if you have food allergies and they take it very serious.Their professionalism was outstanding and I miss there warm smiles already.Cesear the waiter in the Italian restaurant make sure you ask for him if you have children he was entertaining and my daughter adored him.Also the pasta wheel was delicious and quite a show!
Ivan the waiter in the buffets on the family side was detailed and always on top of asking if we needed anything.Service was amazing throughout the resort everyone has a smile and warmth that we haven't seen in other resorts quite like this one.
M
4
Kathrina
Stayed 7 nights in May 2024