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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
Aerial view
Memory foam beds, free minibar, in-room safe, desk
8 restaurants, breakfast, lunch served; local and international cuisine
Reception
Reviews
8.4

Very good

Popular amenities

  • Pool
  • BarBarBar
  • Parking includedParking includedParking included
  • Breakfast includedBreakfast includedBreakfast included
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Popular LocationPlaya Mujeres Golf Club18 min walk
  • Popular LocationMujeres Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive
  • Popular LocationNorth Beach90 min drive

Room options

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

8.6/10 Excellent
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

7.8/10 Good
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

8.2/10 Very Good
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

7.8/10 Good
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

8.7/10 Excellent
  • 710 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Exterior
Majestic Elegance Costa Mujeres – All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
9.0 out of 10, Wonderful, (3091)
The price is $675
per night
$675 total
includes taxes & fees
Jun 17 - Jun 18
Majestic Elegance Costa Mujeres – All Inclusive

About the neighborhood

Costa Mujeres

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive places you 7.5 mi (12.1 km) from Ultramar Ferry Puerto Juárez and 8.9 mi (14.3 km) from North Beach. This 670-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 45-min drive, 20.3 mi/32.6 km.

Restaurants

  • Isla Blanca - 6 min walk
  • Mar - 3 min drive
  • Poseidon - 14 min walk
  • Bistro Brasserie - 3 min drive
  • Aurum Lobby Bar - 10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and Smart TVs with cable channels and pay movies. Memory foam beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also standard. Change of towels is available on request.
8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Are free cancellation options available at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive on Jun 4, 2024 start from $355.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Based on positive ratings, guests enjoy the property's beach location in Costa Mujeres, and it's within a short 18-minute walk of Playa Mujeres Golf Club. You'll also find Mujeres Beach and Punta Sam Ferry Terminal within a short drive.

Is parking available on site at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, hydrotherapy, and body wraps.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive feature a casino on the premises?

No, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8 AM and 8 PM.

What amenities will couples enjoy at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and a garden-view restaurant.

Are there hot tubs at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

The closest major airport to Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 20.3 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, every guestroom at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 991 reviews" "
Rating 8 - Good. 219 out of 991 reviews" "
Rating 6 - Okay. 101 out of 991 reviews" "
Rating 4 - Poor. 72 out of 991 reviews" "
Rating 2 - Terrible. 55 out of 991 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruvim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s hard to begin to describe when there’s so much good things to say. First thing is the property was well taken care off, staff meets you and guides you along your whole process. Us being the first time traveling to Mexico, we were fresh, but them being along every step of the way didn’t make it seem that way. So many options to eat, many options for pools, towels offered everywhere, people polite. Would defiantly recommend to anybody looking for a remarkable time.
Stayed 5 nights in Apr 2024

6/10 Okay

hui

Traveled with family
Liked: Cleanliness
，
Stayed 3 nights in Mar 2024

4/10 Poor

Olga

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Feb 2024

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Really good food options all around (we are healthier eaters and had plenty of options at every meal). Property was clean, staff was extremely nice and helpful. Only point that was so-so was the nightly entertainment. All in all we would recommend this resort to families.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful and our vacation was truly amazing! We have been to numerous vacation resorts and this is by far our favourite. Incredible food quality and selection, staff who were so friendly and helpful, a beautiful beach that was clean and we could walk for miles in both directions, luxury rooms and restaurants….the list of quality experiences goes on!!
Stayed 10 nights in Feb 2024

8/10 Good

Drishti Dilip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from someone who does not drink, does not eat meat and is Indian who went for wedding anniversary, I would say this is the place you want to be at, even though you don't drink, there are many options for mocktails - my only suggestion to the resort would be to keep ginger ale and ginger beer, For non meat eaters, chef Rafael, Juan, Ellas de la Cruz is who you want to contact and stay in touch with.. We had different level of surprises in our room for our anniversary almost 2-3 nights, alexandro at guest services is awesome and manager Daniel helped us through all the issues ...the room is to kill for- garden view junior suites with room service options from 7am to 11pm, they do room service everyday which is the best part.. Best restaurant on the ground is sumptuori - you need to try chef special Alfredo's vegeterian dishes and get served by Alex ( Alejandro ), Indian restaurant is okish- chef is good, thai place upset my husband's stomach big time and he was on medication for 2 days and we had to visit doctor as well.. we mentioned this incident and after that chef Rafael and Juan ( the most sweetest person ever) took care of us personally.. Italian place is also very good for food, Spa you need to take it, it is so good their hydeotherapy is best with infinity pool overviewing sea.. We will be back, service, people, place and vibe is so good - being a couple we loved every bit even the cute kids, sports bar is open 24x7 to enjoy meal all night..skybar is a vibeeeeeee
Stayed 4 nights in Feb 2024

10/10 Excellent

Denis-Pier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goo
Stayed 7 nights in Feb 2024

6/10 Okay

Anchal, Surrey

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
More staff needed and better cleanliness
Stayed 7 nights in Feb 2024

6/10 Okay

patricia

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioner to laud Beer and wine selection very limited
Stayed 4 nights in Feb 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024