Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

2.5 star property
Hotel in Hamburg with free breakfast and business center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Indoor pool
Exterior
In-room safe, individually furnished, desk, laptop workspace
Lobby
Building design
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
3565 Commerce Place, Hamburg, NY, 14075
  • Popular LocationHamburg Fairgrounds6 min drive
  • Popular LocationBuffalo Raceway7 min drive
  • Popular LocationHighmark Stadium8 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)24 min drive

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Room options

Suite, 1 King Bed, Non Smoking

9.4/10 Exceptional
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.3/10 Wonderful
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.5/10 Exceptional
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9/10 Wonderful
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

9.2/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Leisure)

9.4/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Hamburg

Located within a mile (2 km) of South Shore Golf Course, Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel is within 3 miles (5 km) of Hilbert College. This 84-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Hamburg Fairgrounds - 6 min drive
  • Hamburg Gaming at the Fairgrounds - 7 min drive
  • Buffalo Raceway - 7 min drive
  • Highmark Stadium - 8 min drive
  • KeyBank Center - 17 min drive

Getting around

  • Buffalo-Exchange Street Station - 17 min drive
  • The nearest major airports are:<br />Buffalo Niagara Intl. Airport (BUF): 25-min drive, 18.8 mi/30.2 km<br /> Niagara Falls, NY (IAG-Niagara Falls Intl.): 41-min drive, 31 mi/49.8 km<br /> <p>The preferred airport is Buffalo Niagara Intl. Airport (BUF). </p>

Restaurants

  • The Fairgrounds - 7 min drive
  • Hamburg Gaming - 7 min drive
  • Subway - 4 min drive
  • Cyclone Bar - 6 min drive
  • McDonald's - 18 min walk

About this property

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Hotel in Hamburg with free breakfast and business center
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel features an indoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a porter/bellhop.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel on May 30, 2024 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

Based on positive ratings, guests enjoy the hotel's location in Hamburg, and it's within a short 20-minute walk of South Shore Golf Course. You'll also find Lake Erie and Buffalo Raceway within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel have a casino?

No, Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel have a restaurant with a breakfast menu?

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

The closest major airport to Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel is Buffalo Niagara Intl. Airport (BUF), which is 18.8 mi away (25 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is around 25.3 mi away.

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel?

No, at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel, there aren't any guestrooms that list a balcony.

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 981 reviews" "
Rating 8 - Good. 265 out of 981 reviews" "
Rating 6 - Okay. 68 out of 981 reviews" "
Rating 4 - Poor. 35 out of 981 reviews" "
Rating 2 - Terrible. 27 out of 981 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Charles

Disliked: Cleanliness
Disorganization and dirty room
As a typical business traveler I stay frequently in this class of hotel. This had to be my worst experience in recent memory. The room I was given was not ready and not clean. There was no remote and the coffee bar had not been refilled. The floors were dirty and there was a bad stain on the couch that needed cleaning. In the bathroom there was mold on the upper wallpaper and the sink drain was missing. When I checked in for my four night stay the front desk made my keys only for three days. The food pantry for snacks had not been restocked. The breakfast was very good and that space was clean. I asked to have housekeeping come to my room and clean it but the bathroom floor was still left dirty. The same clump of dirt was on the floor after two housekeeping visits. The head of housekeeping came to my room with another employee and opened the door without knocking and fortunately I was dressed. This place needs a new management team.
Stayed 4 nights in Feb 2024

4/10 Poor

John

Liked: Room comfort
Not again
Not what I expected from Holiday Inn. Checked in at 7:00pm and rooms weren’t ready. Went to dinner, came back and second room not cleaned/ready yet. First room had door open, bathroom sink dirty. Wasn’t certain it was ready? Had to move from second room to another. Trash and dirty linens in hallway on first floor. Both coffee pots empty at breakfast. Laundry dryer vents in front landscaping area and was covered in lint. Needs some serious attention to guest experience/cleanliness.
Stayed 1 night in Feb 2024

6/10 Okay

Meghan

Traveled with family
Liked: Staff & service, room comfort
Spruce it up
The overall condition of the property was poor. The dust in higher areas of the room, tops of furniture and wall hangings was thick. There was obvious damage to the walls. The toilet looked as though it had been questioned repaired. A fresh coat of paint and a deep cleaning could go a long way!
Stayed 1 night in Feb 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Feb 2024

4/10 Poor

charlene

Liked: Cleanliness
We didn't like their control of things that were going on.. There were kids yelling, running all over and no one was trying to get the situation under control.. Many guests complained but nothing was done about it..
Stayed 1 night in Feb 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service
I wished it was a bit cleaner!
Stayed 2 nights in Feb 2024

8/10 Good

Roshan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sabina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel, and it didn’t disappoint. Not fancy, but has everything you need for a basic stay. Clean and spacious rooms. Breakfast buffet with a decent selection to get you on the go in the morning. Barb in the breakfast area is a gem! With the busyness of many hockey teams, and their families coming through the breakfast area… She remained helpful, friendly, and kind. She even offered to wash my coffee thermos for me. Great location, Starbucks, super Walmart less than five minutes away. It has become a great option for us when we have last-minute snowboarding visits to Ellicottville only a 45 minute easy drive.
Stayed 1 night in Feb 2024

8/10 Good

Debbie, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our first night, we stayed in a room located near the freeway, which was noisy, as the sound of passing vehicles could be heard loud and clear. That room was also missing a blackout shade and the parking lot street lights were very bright. The front desk staff was able to reassign us to a different room on the second night, which was much better! Also, there were 3 kids hockey teams that stayed during out time there and kids were running rampant around the property; however, I understand this is out of the hotel's control.
Stayed 2 nights in Feb 2024