We did not have the best experience at this hotel. It is nice on the outside and in the lobby, the rooms were subpar. My friends and I were in Boston for a conference and booked 2 superior rooms with king beds. However, the rooms were not as expected. There was pretty limited space and the beds themselves seemed more like queen-sized beds. When we asked to be moved to another room for more space and a bigger bed, we were given an even smaller bed. The rooms were not as clean as expected either. For instance, there were strange stains on the shower curtains in one of the rooms and on the bedsheets in another room. The staff members at the hotel varied on their quality of service. Some were very helpful, like the man who helped set up our cots. Yet, other were not, like some of the people who worked in housekeeping or were working at the front desk. They did not provide us with clear answers. For instance, we had called weeks ago to ask about an charges the cots would have and the staff member ensured us that there would be no charges. Yet, when we asked in-person, the staff member said there would be charges and then took it back when we mentioned the call. In addition, one of the room's refrigerators did not work. Overall, we were fairly disappointed in the quality of service at this hotel.