2/10 Terrible
Ansa
Mar 3, 2024
Disliked: Cleanliness, staff & service, room comfort
Worst possible experience ever
I've never seen a place like this and the service like this. The lady at the reception desk pretty much said no to everything. I asked her about the free breakfast, she said no, I asked her about toothpaste she said no, I asked her if there's coffee maker in the room, she said yes but when I entered the room no coffee maker I called her and asked her and she said I don't know come back 6:00 a.m. tomorrow when the boss is here and ask him. She would not give me the key because she said hotel.com/expedia locked the payment, but I prepaid the trip when I booked it, unreal had to wait 45 minutes before she game the key and said she got the payment. The sofa in the room look like somebody used it as a toilet. Bed sheets, chair, everything had cigarette burn marks. Never ever had an experience like this in my whole life. I understand it's a low budget place but the feel of it was like a NO BUDGET place. They advertised breakfast and coffee makers in the pictures and online but they don't have any of it.
Ansa
Stayed 1 night in Feb 2024