Checked in on Friday, March 15 around 3:45pm. The guy at the desk was wonderful and accommodating. (Apologies for not having names which is why I’m specifying times) I returned to the front desk maybe 9pm or so that evening after dinner to get an additional key because of course, I left my keys in my room…A different guy from check in was present. He verified my name, made the key, and yelled and slammed the key on the counter…There was a bus load of people (literally) to witness this. On account of, I know that he was in the middle handling the bus load and he was alone…However, it’s never a good idea to lose your cool like that when working in customer service. Perhaps you should do something like stocking, inventory, or work with animals instead of people…I felt safe at this location, parking was easy, breakfast was Ok (2.5/5), hotel was clean. Everyone else was pleasant, but sometimes it just that one bad apple that spoils the bunch.