Located in Medeu District, Novotel Almaty City Center is adjacent to Kok Tobe Cable Car and within a 10-minute walk of other popular attractions like Colibri. This 4-star hotel has 190 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.
What's nearby
Dostyk Plaza - 11 min walk
National Museum of Kazakhstan - 15 min walk
Panfilov Park - 2 min drive
Zenkov Cathedral - 3 min drive
Almaty Opera House - 3 min drive
Getting around
Almaly - 7 min drive
Almaty Station - 16 min drive
The preferred airport is Almaty (ALA-Almaty Intl.): 28-min drive, 11.8 mi/19 km.
Restaurants
Чайxана Navat - 7 min walk
Бармаглот - 5 min walk
Guinness Pub - 6 min walk
Breakfast Martini Bar - 4 min walk
ПИНТА Bar & Grill - 5 min walk
About this property
Novotel Almaty City Center
Upscale spa hotel, walk to Kok Tobe Cable Car
Built in 2018, the brand new Novotel Almaty City Center features a full-service spa, an indoor pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for KZT 6500 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, bathrobes, and slippers. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, in balance. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Awards and affiliations
Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, German, Russian, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available for a fee: KZT 7,000 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Le Resto
Lobby Bar
Things to do
24-hour gym
Full-service spa
Indoor pool
Library
Playground
Sauna
TV in common areas
Family friendly
Free crib
Indoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
2,153 square feet of conference space
24-hour business center
6 meeting rooms
Computer station
Outdoors
Terrace
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2018
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bathtub or shower
Hair dryer
Private bathroom
Slippers
Towels
Entertainment
TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property will be renovating from May 27 2024 to June 10 2024 (completion date subject to change). The following areas are affected:
Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
This property welcomes pets for KZT 10000 per pet, per night, plus a deposit of KZT 20000 per stay
Dogs and cats only
1 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Up to 2 kids 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for KZT 5000 per night
Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately KZT 7000 per person
Airport shuttle fee: KZT 6500 per person (one-way)
Pet deposit: KZT 20000 per stay
Pet fee: KZT 10000 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: KZT 5000 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Property is also known as
Novotel Almaty City Center Opening December 2018 Hotel
Novotel Opening December 2018 Hotel
Novotel Almaty City Center Opening December 2018
Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center Almaty
Almaty Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center
Novotel Almaty City Center Almaty
Novotel Almaty City Center (Opening December 2018)
Novotel Hotel
Novotel
Novotel Almaty City Center
Novotel Almaty City Center Hotel
Novotel Almaty City Center Almaty
Novotel Almaty City Center Hotel Almaty
Frequently asked questions
Are free cancellation options available at Novotel Almaty City Center?
Novotel Almaty City Center offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.
How much does it cost to stay at Novotel Almaty City Center?
As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Novotel Almaty City Center on Jun 30, 2024 start from $130.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do near Novotel Almaty City Center?
This hotel is situated in Medeu District, just steps from Kok Tobe Cable Car and Colibri, and within a short walk of Geology Museum. You'll also find Dostyk Plaza and Republic Square less than a mile away.
Is parking available on site at Novotel Almaty City Center?
Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.
Is a spa located at Novotel Almaty City Center?
In balance is the hotel's spa and services include body wraps, mani/pedis, facials, and massages. The spa is not open daily but only on select days.
Does Novotel Almaty City Center include a casino?
No, Novotel Almaty City Center doesn't have a casino.
Will I find an indoor pool at Novotel Almaty City Center?
Yes, this hotel has an indoor pool.
What will couples enjoy most about a stay at Novotel Almaty City Center?
There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.
Are there hot tubs at Novotel Almaty City Center?
No, but this hotel does have a sauna.
Does Novotel Almaty City Center feature a restaurant that includes a breakfast menu?
Yes, Novotel Almaty City Center serves buffet breakfast for a surcharge each morning at Le Resto.
Will Novotel Almaty City Center allow pets to stay for free?
Although they can't stay for free, cats and dogs are welcome at Novotel Almaty City Center for a fee of KZT 10000 per pet, per night. A deposit of KZT 20000 per stay is collected.
Does Novotel Almaty City Center have connecting rooms?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How far is the airport from Novotel Almaty City Center?
The closest major airport to Novotel Almaty City Center is Almaty (ALA-Almaty Intl.), which is 11.8 mi away (28 minutes by car).
Are there rooms with balconies that I can book at Novotel Almaty City Center?
No, there aren't any guestrooms with balconies at Novotel Almaty City Center.
Novotel Almaty City Center Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.