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Grand Erbil Hotel

4.0 star property
Family-friendly Almaty hotel in Turksib District with 2 restaurants

Choose dates to view prices

Photo gallery for Grand Erbil Hotel

Indoor pool
Porch
Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi
2 bars/lounges, poolside bar
Banquet hall
Reviews
6.0

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Explore the area

Map
Sauranbaeva Str. 5, Almaty, 050-0011
  • Popular LocationMEGA Park10 min drive
  • Popular LocationZenkov Cathedral10 min drive
  • Popular LocationAlmaty Opera House12 min drive
  • AirportAlmaty (ALA-Almaty Intl.)16 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

7.5/10 Good
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, No Windows

Economy Double Room, No Windows | In-room safe, desk, iron/ironing board, free WiFi

Economy Double Room, No Windows

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Shared Dormitory, Shared Bathroom

Basic Shared Dormitory, Shared Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Basic Shared Dormitory, Shared Bathroom

  • 377 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Luxury Double Room, Jetted Tub

Luxury Double Room, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Luxury Double Room, Jetted Tub

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Kazakhstan
Parking included
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (155)
The price is $153
per night
$171 total
includes taxes & fees
Jun 15 - Jun 16
Hotel Kazakhstan

About the neighborhood

Almaty

Located in Turksib District, Grand Erbil Hotel is within a 10-minute drive of 28 Panfilov Heroes Memorial Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This 4-star hotel welcomes guests with 67 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • MEGA Park - 10 min drive
  • Zenkov Cathedral - 10 min drive
  • Panfilov Park - 11 min drive
  • Almaty Opera House - 12 min drive
  • Almaty Tower - 19 min drive

Getting around

  • Almaty Station - 20 min drive
  • Almaly - 25 min drive
  • The nearest major airport is Almaty (ALA-Almaty Intl.): 16-min drive, 4.3 mi/6.8 km.

Restaurants

  • KFC - 5 min drive
  • Pizza Mizza - 6 min drive
  • У Рощи - 5 min drive
  • Кафе SenseAsia - 3 min drive
  • Манам - 3 min drive

About this property

Grand Erbil Hotel

Family-friendly Almaty hotel in Turksib District with 2 restaurants
Renovated in 2023, Grand Erbil Hotel offers a full-service spa, an indoor pool, and a sauna. There's limited parking, and an airport shuttle (available 24 hours) for KZT 3000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a free kid's club, and a meeting room.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, bathrobes, and slippers. Other amenities include dining areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Erbil

Things to do

  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Kitchen island
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 10000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: KZT 5000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KZT 3000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Grand Erbil Hotel Almaty
Grand Erbil Almaty
Grand Erbil
Grand Erbil Hotel Hotel
Grand Erbil Hotel Almaty
Grand Erbil Hotel Hotel Almaty

Frequently asked questions

Is free cancellation available at Grand Erbil Hotel?

Grand Erbil Hotel provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Erbil Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Grand Erbil Hotel on Jun 5, 2024 start from $41.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Erbil Hotel?

This hotel is situated in Turksib District, close to MEGA Park, Zenkov Cathedral, and Almaty Opera House. You'll also find Almaty Zoo and Aqua Park nearby.

Will I be able to park at Grand Erbil Hotel?

Yes, there is wheelchair-accessible van parking available. You'll find a max of 10 spaces per unit.

Is there a spa at Grand Erbil Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grand Erbil Hotel feature a casino?

No, Grand Erbil Hotel doesn't have a casino.

Will I find an indoor pool at Grand Erbil Hotel?

Yes, this hotel has an indoor pool.

Is Grand Erbil Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and 2 restaurants.

Does Grand Erbil Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Grand Erbil Hotel have a restaurant that serves breakfast?

Yes, Grand Erbil Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Will Grand Erbil Hotel allow pets to stay for free?

No, pets aren't allowed at Grand Erbil Hotel.

Are there connecting rooms at Grand Erbil Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Erbil Hotel?

The closest major airport to Grand Erbil Hotel is Almaty (ALA-Almaty Intl.), which is 4.3 mi away (16 minutes by car).

Are there rooms with balconies at Grand Erbil Hotel?

Yes, some guestrooms at Grand Erbil Hotel offer a balcony.

Grand Erbil Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 10 out of 51 reviews" "
Rating 2 - Terrible. 11 out of 51 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Viktor

Stayed 1 night in Jan 2024

4/10 Poor

Gintautas

Disliked: Cleanliness, property conditions & facilities
Strong sewage smell in bathroom. Low water pressure in bathroom.
Stayed 1 night in Jan 2024

8/10 Good

sunbir

Stayed 6 nights in Jan 2024

10/10 Excellent

Akhmadjon

Stayed 4 nights in Dec 2023

2/10 Terrible

Arseniy

Business traveler
Disliked: Staff & service, amenities
Leaving the hotel premises, I witnessed a distressing scene of a man physically assaulting a woman, causing a public outcry. Despite the evident commotion, approximately ten bystanders remained passive, declining to intervene. Shockingly, even the security guard on duty abstained from taking any action. Upon alerting the hotel management via phone, my friend was assured that the situation was being handled, despite the ongoing violence inflicted on the woman just outside the hotel premises, resulting in severe facial injuries.
Stayed 1 night in Oct 2023

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Ahmed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had good spce area but need rerenovation.
Stayed 1 night in Sep 2023

8/10 Good

SEKAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
on over all it was ok and good.
Stayed 1 night in Jun 2023

4/10 Poor

Dmitriy

Stayed 1 night in May 2023

6/10 Okay

JEAN

Disliked: Cleanliness, staff & service
internet was very poor or none and room service was every other day
Stayed 9 nights in Feb 2023