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Golden Palace

4.5 star property
Luxury Almaty hotel in Almaly District with free breakfast

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Photo gallery for Golden Palace

Check-in/check-out kiosk
Front of property
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Buffet
Lobby
Reviews
7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Room serviceRoom serviceRoom service

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Baitursinov / 54, Almaty, AMY, 50000
  • Popular LocationMEGA Park20 min walk
  • Popular LocationZenkov Cathedral2 min drive
  • Popular LocationAlmaty Opera House3 min drive
  • AirportAlmaty (ALA-Almaty Intl.)32 min drive

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Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Room | Minibar, in-room safe, desk, blackout drapes

Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Almaty Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.4 out of 10, Very Good, (73)
The price is $114
per night
$128 total
includes taxes & fees
Jun 28 - Jun 29
Almaty Hotel

About the neighborhood

Almaty

Located in Almaly District within a short walk of St Nicholas Cathedral, Golden Palace is within a mile (2 km) of MEGA Park. This 4.5-star hotel has 42 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • MEGA Park - 20 min walk
  • Zenkov Cathedral - 2 min drive
  • Almaty Opera House - 3 min drive
  • Almaty Central Stadium - 4 min drive
  • National Museum of Kazakhstan - 4 min drive

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 13 min drive
  • The nearest major airport is Almaty (ALA-Almaty Intl.): 33-min drive, 11.7 mi/18.8 km.

Restaurants

  • ‪Degirmen - ‬2 min walk
  • ‪Navat Чайхана - ‬9 min walk
  • ‪Ciao Pizza - ‬10 min walk
  • ‪Night Star - ‬11 min walk
  • ‪Vilka Muratbayeva - ‬8 min walk

About this property

Golden Palace

Luxury Almaty hotel in Almaly District with free breakfast
Guests of Golden Palace enjoy a gym, free WiFi in public areas, and a conference center. There's free parking and an airport shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include sofa beds, minibars, and coffee makers.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amadeus Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for KZT 5000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: KZT 5000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Golden Palace Almaty
Golden Palace Hotel Almaty
Golden Palace Hotel
Golden Palace Almaty
Golden Palace Hotel Almaty

Frequently asked questions

Is a free cancellation option available at Golden Palace?

Golden Palace provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around Golden Palace?

This hotel is situated in Almaly District within a short 20-minute walk of MEGA Park and also 6 minutes on foot from St Nicholas Cathedral. You'll also find Zenkov Cathedral and Almaty Opera House within a short drive.

Will I be able to park at Golden Palace?

Yes, self parking is offered for free at the hotel.

Does Golden Palace include a casino?

No, Golden Palace doesn't have a casino.

Is there an indoor pool at Golden Palace?

No, there is no indoor pool at this hotel.

Is Golden Palace good for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Golden Palace?

No, this hotel doesn't have a spa tub.

Does Golden Palace have a restaurant with a breakfast menu?

Yes, Golden Palace serves free buffet breakfast at Amadeus Restaurant each morning.

Does Golden Palace allow pets to stay free of charge?

No, pets and service animals aren't allowed at Golden Palace.

Are there connecting rooms at Golden Palace?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Golden Palace?

The closest major airport to Golden Palace is Almaty (ALA-Almaty Intl.), which is 11.7 mi away (33 minutes by car).

Are there rooms with balconies at Golden Palace?

No, you won't find guestrooms with balconies at Golden Palace.

Golden Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 15 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Hesham, Toronto

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience , zero communication even the very basic english , Breakfast is terrible, very old hotel
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

v, canada

Disliked: Property conditions & facilities
below average
Breakfast is gone in the first hour. Early birds get the worms. Staff struggles with language. Samuel makes sexual comments to women guests and offers massages etc.
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good well located cheap hotel
I always choose Golden Palace when staying in Almaty. The quality is more than acceptable for the price and it's conveniently located.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good vaiue for the price
The hotel is well located and very good value for money. Rooms are of a good standard.
Stayed 1 night in Jun 2018

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much below to be even average
when you choose to stay budget hotel you have a low expectation but this hotel is even below the lowest expectations. Firstly I was given terrible room. The towels seemed like used and not changed, bed sheets smells cigarettes, those two was enough reason to make me uncomfortable I didn't mention about the condition of the room or elevator, but the things that really matter for personal hygiene are essential for me and this hotel failed me there so when I check-in, I was too tired to change my room and slept that night decide to do next day but next day when I tried to take shower, I got another surprised, water was streaming very low and it was either cold or hot anyway after thirty or forty minutes of freezing and burning, I went and change my room to new one which was acceptable drinking water is not complimentary
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review for a good hotel at reasonable price
It has been a very pleasant experience staying at Golden Palace Hotel. The rooms are comfortable and clean. The breakfast is good. The dinner is decent. The staff are courteous and very helpful. It is very good hotel for a very reasonable price.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel down town
We enjoyed our stay at the hotel. It is comfortable and clean. The staff are friendly. We will recommend the hotel to our friends.

8/10 Good

Sylvie, Melbourne, Aus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to centre
The hotel is close to main roads and therefore transport. You need to buy a transport card for their buses/train (not available in the hotel) but you can put money on your card using their machine in the foyer. This was really helpful. The staff try their best to help if you need anything. Not all the staff speak English, but I speak a little Russian, so that was okay for me. The breakfast was great value, but it's not worth eating in the hotel for lunch/dinner. There are good restaurants at good prices all around the hotel. I would definitely book this hotel again.

6/10 Okay

Zarema

Disliked: Cleanliness, property conditions & facilities
My unique taxi experience
The hotel is ok for the offered price, but next time I will look for something else. Was really disappointed and angry with the hotel taxi service. It's very expensive, but they put you in taxi with other people (!!!) without even reducing the price. Ridiculous! I travel for business every month for many years, but never had an experience like that before.