{"id":78097,"date":"2020-04-10T10:16:24","date_gmt":"2020-04-10T15:16:24","guid":{"rendered":"https:\/\/www.orbitz.com\/blog\/?p=78097"},"modified":"2020-06-30T23:36:38","modified_gmt":"2020-07-01T04:36:38","slug":"how-to-get-a-travel-refund-due-to-covid-19-and-come-out-ahead","status":"publish","type":"post","link":"https:\/\/www.orbitz.com\/blog\/2020\/04\/how-to-get-a-travel-refund-due-to-covid-19-and-come-out-ahead\/","title":{"rendered":"How to get a travel refund due to COVID-19 and come out ahead\u00a0"},"content":{"rendered":"

While <\/span>people<\/span> around the world are<\/span> s<\/span>taying home<\/span> to prevent the spread of COVID-19, <\/span>many <\/span>t<\/span>ravelers <\/span>are <\/span>faced with the extra task of<\/span> cancelling<\/span> work <\/span>trips<\/span>, <\/span>long weekends with friends<\/span> or summer <\/span>excursions<\/span>. <\/span>While it\u2019s difficult for anyone to say definitively when travel bans and stay at home orders will lift,<\/span> there are <\/span>steps savvy travelers can take today to <\/span>come out ahead<\/span> whenever <\/span>their next <\/span>trip<\/span> calls.<\/span>\u00a0<\/span>If you\u2019re <\/span>rethinking travel right now, here\u2019s <\/span>five<\/span> things you <\/span>can do<\/span> now to save on travel later.\u00a0<\/span>\u00a0<\/span><\/p>\n

1. Claim any refunds or vouchers for <\/span><\/b>travel<\/span><\/b> through<\/span><\/b> May 31, 2020<\/span><\/b><\/h2>\n

No one looks forward to<\/span> cancelling <\/span>an<\/span> all<\/span>–<\/span>important work trip<\/span> or a much-needed vacation<\/span>, but it\u2019s <\/span>still <\/span>important to <\/span>claim<\/span> any refunds or vouchers available to you.<\/span> The good news is<\/span> that <\/span>online <\/span>travel <\/span>companies<\/span> like Orbitz have negotiated <\/span>cancellation polic<\/span>ies<\/span> with <\/span>their <\/span>travel <\/span>partners<\/span>.<\/span> Customers<\/span> with a hotel reservation<\/span>\u00a0booked\u00a0through the site<\/span> can <\/span>cancel<\/span> online<\/span><\/a> from their account<\/span>, chat with a Virtual Agent, or fill out a cancellation form <\/span>and<\/span> receive a full refund or voucher for the cost of <\/span>their<\/span> hotel\u2014even if <\/span>they<\/span> booked a non-refundable rate. The biggest thing for travelers to keep in mind is most policies only apply to travel happening through the <\/span>next 30 days or so<\/span><\/i>. If your <\/span>trip isn\u2019t until June or July<\/span>, please wait before you cancel or get in touch with your travel provider.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

2. Take advantage of <\/span><\/b>flex policies<\/span><\/b><\/h2>\n

Travel companies often issue flex policies when there\u2019s a major disruption impacting a large number of travelers. The most common example is <\/span>during major weather events like hurricanes<\/span>. The policies vary, but <\/span>most allow<\/span> travelers to change their travel<\/span> plans\u2014<\/span>even if they booked a non-refundable <\/span>package<\/span> or Basic Economy ticket\u2014<\/span>without fee or penalty<\/span>.<\/span> Depending on the destination <\/span>and t<\/span>ype of travel, you <\/span>may be able to change <\/span>or rebook <\/span>for a future date<\/span> now <\/span>at a fraction of the normal cost.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

3. Check to see if you can keep your loyalty rewards\u00a0and\u00a0status<\/span><\/b><\/h2>\n

Just because you can\u2019t travel right now doesn\u2019t mean you should lose your loyalty status<\/span> (or perks)<\/span>. Check to see if your travel rewards program lets you<\/span> keep your benefits during this unprecedented time. <\/span>Right now<\/span>,<\/span> travelers<\/span> enrolled in <\/span>Orbitz Rewards<\/span><\/a> won\u2019t lose any <\/span>Orbucks<\/span>\u2014aka travel dollars good toward hotels\u2014that were set to expire in<\/span>\u00a0March or April: The validity of those Orbucks has been extended\u00a0<\/span>for 6 more months<\/span> so <\/span>they can<\/span>\u00a0be used toward a <\/span>hotel <\/span>stay whenever members are <\/span>ready to travel again. Additionally, status benefits have been reinstated for all three tiers of the rewards program\u2014Silver, Gold and Platinum\u2014through 2021.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

4. Earn travel rewards<\/span><\/b> without going anywhere at all<\/span><\/b><\/h2>\n

Now may be a good time to enroll in a rewards or loyalty program\u2014even if you don\u2019t have plans to travel anytime soon. <\/span>Programs like Orbitz Rewards <\/span>offe<\/span>r\u00a0<\/span>convenient <\/span>ways <\/span>to<\/span> save on <\/span>future<\/span> travel<\/span><\/a> wh<\/span>en you<\/span> support local <\/span>restaurants<\/span> or <\/span>purchase everyday essentials<\/span>. For example, members who sign up for the <\/span>Orbitz Rewards Dining program<\/span><\/a> earn <\/span>Orbucks<\/span> (t<\/span>ravel dollars equal to $1<\/span>) <\/span>when they order takeout or <\/span>deliver<\/span>y<\/span> directly from their favorite participating restaurants. <\/span>And when you sign up for the <\/span>Orbitz Rewards Visa Card<\/span><\/a>,<\/span> travelers earn even more when they <\/span>order in (<\/span>up to <\/span>7<\/span>% back <\/span>at participating Orbitz Rewards Dining restaurants and bar<\/span>s)\u00a0<\/span>and 2% back on everyday purchases, not to mention up to 10% back on travel with Orbitz.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

5. Save money\u2014and time\u2014when you download travel apps<\/span><\/b><\/h2>\n

It may sound counterintuitive, but<\/span>\u00a0this is\u00a0a<\/span> great time to download <\/span>mobile <\/span>apps from your favorite travel sites.<\/span> Many online<\/span> travel agencies <\/span>like Orbitz <\/span>offer<\/span> real-time<\/span> travel alerts, and <\/span>new ways to cancel or <\/span>change travel plans<\/span> in the app<\/span><\/a>. <\/span>Plus, with Orbitz, there\u2019s<\/span> an <\/span>extra incentive <\/span>to <\/span>download<\/span>:<\/span> Orbitz Rewards members earn the most <\/span>cash back\u2014<\/span>up to 5%\u2014<\/span>when they book flights, packages and hotels in the app<\/span> versus on desktop<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

A final tip for anyone trying to cancel travel with Orbitz: Call center representatives are currently focused on customers with trips in the next few days. So if your trip isn\u2019t set to begin soon, wait to call and try one of our online cancellation tools instead. Right now travelers can login and cancel<\/a> from their itinerary, start a virtual chat or use a cancellation form for travel booked through May, 2020. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Make the best of an unfortunate time for travel. <\/p>\n","protected":false},"author":55,"featured_media":78104,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1514],"tags":[2928,2772],"class_list":["post-78097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature","tag-covid-19","tag-tips-and-advice"],"acf":{"api_active":false,"api_title":"","api_excerpt":"","api_featured_image":false,"api_lob":"Hotels"},"posts_api_cpm_point":"","yoast_head":"\nHow to get a travel refund due to COVID-19 and come out ahead\u00a0 | Orbitz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.orbitz.com\/blog\/2020\/04\/how-to-get-a-travel-refund-due-to-covid-19-and-come-out-ahead\/\" \/>\n<meta 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