Relaxing and quiet. This is the best El Cid property in Mazatlan if you want a quiet and relaxing vacation. We paid for the all inclusive package. Food was very good. The only thing we found annoying is you had to wait to sign your bill at the end of every meal even though it was already paid for.
We were met at the airport by fun El Cid staff providing taxi, some tour discounts, a few other discounts, and a breakfast invitation. The breakfast invitation turned out to be an appealing review by a very nice woman of the properties, followed by a request for 120,000 USD on the spot for membership. We explained we would never do that without a comprehensive deep dive into what we were buying. Should have ended there but followed by an extreme and confrontational hard sell by a condescending manager. Last straw—snarky ethics remark. When we cut that off, manager #3 appeared and we left pronto. Unfortunately, that set the mood for the remaining stay. Recommendation: ignore non-prearranged hotel transportations. We ate one meal there and were disappointed. Shrimp dish arrived cold. We sent it back to be nuked and it returned slightly less cold. We came for the eclipse and did a great deal of touring of Old Town and Durango. There are terrific surrounding restaurants, guided tours (BTW the concierge at Ed Cid was excellent), and Old Town is fabulous. Regarding the room: Inadequate lighting and all bulbs were 6500 K fluorescents. So,unromantic 1980s vintage night ambience. Cute with daylight, admittedly. Coffee in room was extra, internet $10 daily per device and too slow to be practical. Also very loud, intrusive, and mood dampening music affecting all units from 6:00 to about 10:00 Friday through Monday. Had high expectations, but last El Cid stay for us.
Room not clean enought.
Beautiful property and the staff members are very helpful and hard working and usually with a smile on their face!! That's telling!! I would definitely stay at El Cid again!
Not the best …food was ok …room had a foul odor …staff was very friendly …just not a 4 star hotel IMO
A wonderful and peaceful resort to spend time at
Great service at this hotel and the food is outstanding!
The all inclusive plan is definitely worth it. Great customer service and food was delicious. Highly recommend this hotel.
All perfect
Very nice grounds. Away from hustle and bustle of Golden Zone. Close to pickleball courts. Would be awesome if on beach!
Happy with our stay at El Cid Marina. Property was clean and staff was friendly. What I didn't like was that they didn't have 24 hour room service.
clean Hotel , Nice Staff , we will come back in the future
Not impressive, older looking property, poor service
The property was very clean and we felt very safe in our surroundings. The staff was extremely helpful and kind. The pool and marina area was a beautiful sight to wake up to every morning. Not a bad deal on the property.
great setting, great staff and plenty to do; breakfast buffet was awesome
El Cid Marina has been one of my favorite hotels, yet. We arrived at El Cid to celebrate my sister's wedding and it was one for the books. The staff is outstanding from the front desk to the restaurant. My family and I arrived on New Year's Eve, the front desk greeted us with a warm welcome and helped us with check-in. Check is was great, however, paying for wi-fi was a little unexpected since many hotels offer it for free. I paid $45 for a week's worth of wifi (which wasn't too expensive). We were driven to our room and received a complimentary fruit platter in the room, which my son enjoyed. Housekeeping was great and punctual. The establishment of the wedding was breathtaking. The wedding itself was amazing, the staff was very attentive and the food and music topped it off. I will be coming back and recommending it to all family and friends.
We loved staying at El Cid Marina! The staff was very nice and helpful and very professional. I would highly recommend staying here
Incredible family oriented hotel, great amenities, the staff is very polite 😁
Located in Zona Dorada, El Cid Marina Beach Hotel is within a mile (2 km) of sights such as Playa Brujas and Islands and Protected Areas of the Gulf of California. This 210-room, 3.5-star resort has 2 outdoor pools along with a marina and a full-service spa.
Enjoy the ocean views at La Marina, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other amenities include kitchenettes, furnished balconies, and refrigerators.
El Cid Marina Beach Hotel features a marina, a full-service spa, and 2 outdoor pools. Parking is MXN 50 per day (MXN 50 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 320 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a children's pool, a spa tub, and meeting rooms.
Relaxing and quiet. This is the best El Cid property in Mazatlan if you want a quiet and relaxing vacation. We paid for the all inclusive package. Food was very good. The only thing we found annoying is you had to wait to sign your bill at the end of every meal even though it was already paid for.
We were met at the airport by fun El Cid staff providing taxi, some tour discounts, a few other discounts, and a breakfast invitation. The breakfast invitation turned out to be an appealing review by a very nice woman of the properties, followed by a request for 120,000 USD on the spot for membership. We explained we would never do that without a comprehensive deep dive into what we were buying. Should have ended there but followed by an extreme and confrontational hard sell by a condescending manager. Last straw—snarky ethics remark. When we cut that off, manager #3 appeared and we left pronto. Unfortunately, that set the mood for the remaining stay. Recommendation: ignore non-prearranged hotel transportations. We ate one meal there and were disappointed. Shrimp dish arrived cold. We sent it back to be nuked and it returned slightly less cold. We came for the eclipse and did a great deal of touring of Old Town and Durango. There are terrific surrounding restaurants, guided tours (BTW the concierge at Ed Cid was excellent), and Old Town is fabulous. Regarding the room: Inadequate lighting and all bulbs were 6500 K fluorescents. So,unromantic 1980s vintage night ambience. Cute with daylight, admittedly. Coffee in room was extra, internet $10 daily per device and too slow to be practical. Also very loud, intrusive, and mood dampening music affecting all units from 6:00 to about 10:00 Friday through Monday. Had high expectations, but last El Cid stay for us.
Dear David,First of all, we would like to thank you for taking the time to share your feedback regarding your recent experience at el Cid.We are sorry to hear the issues regarding the sales staff at the airport. Please be assured that we will take corrective actions in these regards.Also, we would send your comments to our administration.We hope you can reconsider giving us another chance to attend you again.Sincerely,El Cid Resorts.
Room not clean enought.
Dear Flavio,Thank you so much for taking the time to share your comments regarding your experience.We are sending your comments to our housekeeping department in order to improve the cleanliness of the room.We hope you can give us a second chance to attend you.Sincerely,El Cid Resorts.
Beautiful property and the staff members are very helpful and hard working and usually with a smile on their face!! That's telling!! I would definitely stay at El Cid again!
Dear Joan,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are so glad to know that we met all your expectations.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts.
Not the best …food was ok …room had a foul odor …staff was very friendly …just not a 4 star hotel IMO
Dear Andrew,Thank you for taking the time to share your feedback regarding your experience.Please be assured that we are taking the corrective actions in regards the opportunitty areas.We hope you can give us a chance to continue being your choice.Sincerely,El Cid Resorts.
A wonderful and peaceful resort to spend time at
Dear Michael, Thank you so much for taking the time to share such a great review regarding your recent vacation at el Cid Marina. We are so glad to hear that we met all your expectations. We will be waiting for your return in order to welcome you back. Best Regards, El Cid Resorts.
Great service at this hotel and the food is outstanding!
Dear Guest, Thank you very much for sharing your review regarding your recent vacation at el Cid Marina. We are glad to hear that you had a good time. We will be waiting for your return in order to welcome you back. Sincerely, El Cid Resorts.
The all inclusive plan is definitely worth it. Great customer service and food was delicious. Highly recommend this hotel.
Dear Guest, Thank you very much for sharing your review regarding your recent vacation at el Cid Marina. We are glad and hope to continue being your choice. Sincerely, El Cid Resorts.
All perfect
Dear Guest, Thank you very much for sharing your comments by this means. We are glad to hear that all your stay was perfect. We will be waiting for your return in order to welcome you back. Best Regards, El Cid Resorts.
Dear Stephanie,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are so glad to know that overall you enjoyed your visiit and the all inclusive.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts.