Best Western Zante Park Hotel4.0 out of 5.0
Recent guest reviews
Booked the hotel for August on their website. It all started then. Got an email few days after the booking stating my card is invalid, and I should submit another one. I emailed back asking what they mean by invalid but there was no response. I called the hotel to find out that 50% was attempted to be charged onto my card months before the actual stay. I told them that this was not visible anywhere while booking on the website and this was met with a fairly rude "you need to pay 50%". After several additional emails and calls, I canceled my reservation today. Additionally, I went on the hotel website to book it again just to see where it states 50% deposit will be needed. Selected the same room, with the same rate, and policies stated "no advance payment is needed to secure this booking". Same statement was in the initial email of booking confirmation where it said "total amount will be paid at check-out". Phone calls and emails were always handles with rude attitude of reservations / reception team. Taking this into consideration, I doubt the stay would have been any nicer.
We stayed at this hotel after reading good food reviews and due to the hotel meeting all our required fields we decided to stay. This hotel really should pride itself on the cleanliness and food and facilities. Avijol was amazing and ready made our holiday fun! However 'Panos' should not be working there as he ruins the amount of effort everyone else puts in! After having a room complaint that was later found false he decided to look us up and down and tell us, as English people, that we didn't speak proper English! Such a shame he ruined the end of our holiday....apart from that I would 100% recommend.
A wounderful hotel for a relaxing break staff and owner very attentive in every way , to make your stay unforgettable,hotel very clean and food excellent, the hotel has under gone extensive up grades to a very high quality, we are looking forward to a return visit soon
Was worried when I read a few of the reviews moaning about the food and the staff being rude. The food was lovely, always plenty of choice always warm too. The bar staff, waiters, maids and the receptionists were all lovely and very polite. Thank you to the lady on reception who sorted us a room asap when Thomas cook delayed our flight for 34 hours. She was very helpful! Think her name was Mavra? The hotel was also very clean and the maids cleaned the rooms every single day. Lovely pool area too! Hotel was in a good location too, about 15 minutes from the strip so had the best of both worlds. Thank you Zante park hotel! Will definitely return.
stayed at zante park from the 29th may-5th of June. When I first came here 2 years ago it was a 4 star hotel and now its gone to a 5! Massive re-furb to the pool area and eating area, pool bar, better food and more seating! Different nights there was different variety of choice also European night etc. Staff were lovely on the front desk and helped with any questions. Drinks were lovely too. All inclusive was the best decision ever at that hotel. Snacks in between meals were the best! especially the ice cream. The only thing i could complain about is the fan in our room was rubbish! it would work when it wanted too and was horrible in the nights when it was hot and didnt want to open to the doors because of the bugs! also would suggest to have a bath mat in the bath because it did get slippery at times! overall fantastic hotel! i will be back!
Stayed at the Zante Park between 21st -28th May. My friends and I wanted a chilled out week and that's just what we got. When we arrived the hotel was very quiet which was great in our eyes. Meal times never a problem finding a table, staff had friendly smiles. Towards the end of the week it was getting busier and we're told the following week (half term) they were fully booked. Definitely think we arrived just at the right time. As it got busier sun beds were in high demand if you arrived to the pool lunch time onwards... You could see the strain on staff at busier times as there were not that many of them due to it being a smaller hotel. Christina in the lobby bar of an evening was great, always on her own but kept things running smoothly. The hotel is lovely and clean! There is always someone around with a mop. Newly renovated I'd say, bedrooms also spotless. The bathroom had an extractor fan!! Don't always get these and if you do they don't always work well enough. This however worked great. With three women in the room we needed the steam to clear quickly for drying hair extra. There is a flaw with the shower though. Although it was fine it sprays everywhere, the glass screen isn't long enough and has a gap at the bottom letting water on the floor. Food was ok always found something to eat but those that are fussy may struggle. At times there wasn't enough of a popular dish so had to wait. One lady in the restaurant wasn't always happy and definitely not helpful when burning my hand one evening which I'm afraid let them down. We did a all day boat trip around the island from My Tours just down the road towards the beach. Reasonably priced and helpful. It was a long day and sometimes a little boring. It would have been nice to have more relaxing sunbeds rather than just chairs. Found ourselves lounging on the floor! The sea was very choppy towards the north of the island making many feel poorly especially arriving at shipwreck cove. Nice too look at, nice beach but too crowded and spoilt it a little. The next cove had just us and was more enjoyable to have a swim extra. Another stop to cove just us again meant you could swim into a little cave and cool off. On our final night we went to a lovely restaurant called the Island about a 5 minute walk. They do not entice you in unlike everyone else there. Many are very rude about it too. This place however so amazing. One lady in particular was amazing. Couldn't do enough just a pleasant good evening was enough. The portion sizes are very generous for the price. Please take a visit. On the whole would recommend this hotel during a quiet time.
I am still her and was waiting for things to improve but they haven't. I wanted to write a fair review so here goes. The rooms are quite nice and spacious. Cleanish if thats a word. Wifi is good, well at least in my room. Would i come again NO. The good bits . The room and wifi as mentioned. The hotel is pokey with 2 average size pools. The food is absolutely disgusting and cold.served by children. I have just been out early and all the mess from last night is still in the same place as it was last night,. They have no staff and the whole place is run on a shoestring. It looked ok from some reviews i read but i would seriously consider your choices. Almost every english person i have spoken to has eaten nothing more than a few chips or a bread roll. I have eaten out every night but one so there is the financial cost to take in also. Spend and book wisely. We have felt sicky all week and thats after just having a breakfast each day. Someone will get seriously ill. One English couple have complained so much that they now have complimentary everything and as an all inclusive should be and the general manager is taking them out to the sister hotel this evening where he insists the food is top quality. That just stinks of this hotel is crap to me and he knows it. So Wifi good Room Good Pool ok Food dont bother . Ahh entertainment ,we had a power point presentation on how to save a turtle that was awesome. Not. Staff are quite lazy in fairness and the management need to employ those over 20. That if there is any management. Thomas cook have no reps at the hotel and have no plans to as they would be off with stress or working in the kitchen. If you have booked i hope the weather is good and the restaurant over the road The avanti is awesome especially when you haven't eaten all day The owner is rubbing his hands and in his words and an English greek accent said "FOOD CRAP". Unfortunately Zante Park YOUR OUT.
Very nice hotel, very clean, staff very friendly, we were very fortunate as in the first four days of our stay the hotel was approximately a third full, which meant everyone had a sunbed with no problem, plenty room for all, no queuing what so ever at the bar, in the restaurant, fab, however we certainly weren't aware that they like to serve alot of their food cold, ie: spaghetti, pasta, rice, baked beans amongst some....its not a fault, thats how they do it.The food was very samey most days and lunch was generally hotter than supper ... The rooms were comfortable, spacious and clean, nice bathroom with shower and decent size bath. One person who absolutely shone through was christina, what a beautiful, lovely, kind hardworking lady, and absolute catch for the hotel and one can just hope they give her the credit she deserves, always had time for a chat, always had a smile, even on the last day you could see in her eyes that she was full of cold, she never once complained she just smiled and like a trooper carried on, thank you christina for making our stay special. Downside, the latter part of the week the younguns turned up, you cannot blme the resort or hotel for others stupidity or idiotisies, but there are some very selfish people who think its fine to come home very drunk at 3.30am and scream and shout at each other, bang doors, head butt doors, and just generally do not give 2 hoots about other guests.... we put up with it the 1st night however i did question recepton the next day about what can be done, they were extremely apologetic and said should it carry on to dial 9 on the phone and they would send security, but they also had a one warning and your out policy, so lets hope they keep to that, as night 2 it was a different couple, banging doors, kicking and head butting doors...why? However give credit where credit is due, we gave it 10 minutes or so before we decided to dial security, someone clearly beat us to it and while my husband was dialling security arrived to sort the problem, so they do react , however by this time your well awake! Strongly advise unless your there to party hard take your ear plugs!!!
Me and my partner went to za te park hotel at the beginning of may the hotel was very quiet as we one of the first guests to arrive at the start of the season. We had a complimentary bottle of wine which was very nice of the hotel to do. When we arrived the staff were friendly and polite but we caught abit off when we wear asked for a 50 euro deposit which we wear not told about. The room was a nice size with WiFi and very clean Food was also very good as I am not a fussy eater was a different range of selections to choose from as a buffet goes. Staff wear very friendly always said hello and smiling especially Christina who also made the stay a lot more enjoyable as she was a good laugh and was extremely polite and funny definitely a legend Overall it was a fantastic stay and will definitely return in the future
We've recently returned from an all inclusive package at the Zante Park hotel. We stayed in a deluxe suite, gorgeous room, immaculately clean with daily visits from the cleaning staff to make beds, empty bins, replenish towels etc. The food was good, at times the variety was a little poor, but it was tasty and hot. Staff were also lovely, especially the waiter Alex who was great with kids and friendly to all the guests. The a la carte is well worth booking, we were entitled to one free a la carte during our stay. Pools were always cleaned daily and the staff maintained the sunloungers and gardens so they were always very clean and tidy. There were also lilos and inflatables around the pool area for guests to use. Short three minute walk to the beach and around 10-15 to the main strip so the hotel wasn't noisy in the evenings during our stay. Lots of local little supermarkets near the hotel to pick up snacks, cigarettes and gifts. Gym was good but a little outdated- only one piece of each equipment e.g. 1 treadmill, 1 cross trainer. There is a €50 deposit to pay on the room, we didn't know about this on arrival, but didn't mind paying it as we had no intention of destroying our room and we received it back without any hassle from the lovely reception staff when we checked out. Would definitely return for another holiday!!!
- Free English breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Laganas, Best Western Zante Park Hotel is within a 15-minute drive of popular attractions such as St. Dionisios Church and Zakynthos Port. This 135-room, 4-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also within a 15-minute drive of Byzantine Museum of Zakinthos and Museum of Solomos and Kalvos.
Free English breakfast is served each morning from 7:30 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.
The 135 rooms are air-conditioned and have an array of amenities, including furnished balconies, minibars, and phones. Guests can expect free WiFi and LCD TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. In-room massages are available, and rooms also include desks.
At Best Western Zante Park Hotel, guests enjoy an outdoor pool, a fitness center, and a sauna. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 392 reviews