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Palace Hotel

4.0 out of 5.0

Recent guest reviews

Hotel is centrally located to very good restaurants and right on the trolley line across street. It is very nicely appointed, but the rooms could use a lot more light. Very difficult to read at night. Beds are very comfy, but the shower is awkward in the room we had. The shower was located on the long wall of the bath tub, so it was very hard to shower without getting water all over the floor. and if you are a large person, it is worse that a cruise ship shower. Hotel staff very nice and helpful and the morning buffet breakfast has lots of selections. Standard rooms are not very small, but there was plenty of room to put or things. However, our guide told us not to do laundry in the sink and hang it up in the tub. The maids will come and take it and then charge you for laundry service. they do not allow sink washing. What a dumb policy.

It is a very nice hotel, with good roms and service. The rooms are clean and the breakfast is sufficient. It is not expensive and the situation is unbeatable. I recommend it if you plan to go to visit Zagreb.

Old style Hotel, comfortable but the breakfast needs a revamp... Great location, female staff friendlier than some of the male staff. Side cafe is brilliant, breakfast is off a poor quality. Rooms are good and are serviced very well.

If I remember correctly, this is the oldest hotel in Zagreb. Elegant and centrally located, steps away from the tram stop, don't let the low price fool you, this is excellent accommodation. Restaurant service and the food was very good as well.

Lovely property that has been tastefully renovated. Breakfast was sensational with even wine being served. The greeting we got on arrival by the bell boy and reception was great --not so our checkout where my wife was left to cope with several heavy cases. The only other issue was with the shower/bath --far too deep and no hand rail for an older person

We happened upon the Palace Hotel and it was a perfect place to stay for a few days in Zagreb. It is centrally located. The rooms are small but well maintained and feel fresh. The standard of cleanliness is high. Breakfast was such an excellent affaire and the staff were so helpful both at the desk, in the bar and breakfast room. It would be my first choice for a return visit.

Very elegant old fashioned hotel, nice rooms, well maintained and clean, rich breakfast, helpful nice staff, very good central location, just opposite a park with live music performances and beers, cakes and snacks on sale.

Classic style old hotel. Excellent staff and a good breakfast. The room is a bit small but manageable. Good bed and good air conditioning. Just a short walk to the old and new town. Street parking is arranged by the hotel for 10 euros a day. You can't park in front of the hotel to unload you car but the side street is reserved by the hotel for access. The best shower I have had in any hotel in the world. The water pressure was A1. Very happy to return again.

The hotel is placed very central and next to one of the many parks in Zagreb. The room was clean and nice but a bit old. Aircon and Wi-Fi works well. The breakfast was good and served in a cooled classic looking room. When we arrived the hotel staff was very polite and helpful. One bad thing was that we had only a small piece of toilet paper in the bathroom, but two rolls were added the next morning.

Great location. From airport, catch airport bus to depot, walk across the road and catch tram to stop across the road from the hotel. People helpful. Comfortable, clean rooms. Pillowsoft bed. Staff helpful City walking trail passes hotel. 5-10 minutes to major attractions.

Trg J.J. Strossmayera 10 Zagreb

Hotel highlights

  • Walking distance to Archaeological Museum and Ban Jelacic Square
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Archaeological Museum is within a 5-minute walk of Palace Hotel while other popular sites like Ban Jelacic Square are within a 15-minute stroll. This 122-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a fitness center. Centrally located in Donji Grad, the hotel is also a short walk from Ethnographic Museum and Croatian National Theatre.


Free buffet breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


All of Palace Hotel's 122 air-conditioned rooms provide minibars, safes, and phones. Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Rooms also include desks.

Property features

Renovated in 2014, Palace Hotel offers a full-service spa, a fitness center, and free WiFi in public areas. You can take advantage of extended parking, along with an airport shuttle (available on request) for HRK 350 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a business center.

Room options

Comfort Single Room

Twin 1 | Sleeps 1

Comfort Twin Room

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 897 reviews