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Palace Hotel

4.0 out of 5.0

Recent guest reviews

The hotel looks pleasant, the rooms are in good condition although it is probably some time since it was renovated. The breakfast had a huge selection but somhow not very tasty and far less than many much smaller establishments we visited in throughout Croatia. The big minus was the unpleasant personel in general and in particular at the reception desk.

The hotel has excellent location, right in the center of the city. The breakfast was very good and diverse. There were options for lacto/gluten-free guests as well along side traditional breakfast - eggs, beacon, sausages etc. The hotel staff was very helpful and polite. We asked for a recommendation for dinner and the restaurant they suggested was excellent. The rooms were very comfortable and clean.

Historical hotel in center of Zagreb! Located just across one of the most beautiful parks in Zagreb - location couldn't be any better! Just perfect! Hotel is furnished classy and with some old-fashioned style yet modern and comfortable. Small fault was broken bathroom ventilation, but it was quickly repaired for best experience. Staff was very friendly. Even the parking area (just in front of hotel) was great! All in all, TOP recommendation for everyone visiting Zagreb!

I stayed here recently with my 2 girlfriends for 2 nights. This is a gorgeous hotel with nice guest rooms. We did have some difficulty figuring out where to park our car. Once I sent my friend inside to the front desk we had immediate assistance parking-- Actually right on the side street next to the hotel! The lobby is beautiful as well as the connected bar and restaurant. We arrived early and we spent a pleasant hour in the hotel restaurant having a glass of wine and relaxing in the comfortable chairs while our room was finished. The bathroom was very nice, clean well furnished. Breakfast buffet was amazing-- tons of choices, food seemed freshly prepared. Nice coffee machine. Wish we could have taken more advantage of the 'make your own mimosa mini bar'! Nice stay. The hotel is very centrally located and we were able to walk easily to everywhere we needed to go while we were in Zagreb. My friend used the hotel spa and seemed pleased with prices and services.

We like that Palace Hotel Zagreb is located near city center. The reception area is massive, with comfortable feel, and the front desk staff friendly and helpful. We feel at home in this property and in Zagreb. We enjoyed the excellent breakfasts buffet selections. Hotel offers great air conditioning, if one has mastered the European system. We highly recommend this property.

Pleasant surprise once we entered our room as we anticipated mere average quality. Our room was thoroughly modern and the beds comfortable. Even the TV provided lots of choice in English. 5 minute walk to City core. Have no idea what they do if you have a car to park??

This is a delightful hotel, full of old world charm, beautifully preserved but with modern facilities. It is exceptionally comfortable and the staff are really friendly and helpful. AND it is very convenient, ideally situated to access central Zagreb being only a short walk to the main square. It is also very close to tram stops if you want to travel further afield. We loved it - we will be back.

Furnished in the period , this hotel has its own elegant style with spacious air about in We stayed in a suite which gave us a separate living area - great for extra luggage or kids as there was a sofa bed in there as well . The location is excellent . In a short walking distance to stylish restaurants and beyond that to the square of the old town . The service desk people we helpful , particularly Franco . There is a restaurant attached to the hotel where we had a night cap

Good quiet location opposite a small park, 10 mins walk to train station, 20 mins to bus station and 10 mins to the main square where the tourist info office is. We stayed 3 nights in room 116 (superior room) which was on the side road and very quiet. There was plenty of space, the window opens wide, the aircon is efficient, there's a mini bar and tea/coffee making stuff, the shower powerful (but the shower screen poor so we couldn't avoid flooding the floor), the bed quite firm and everywhere very clean. If you're thinking of washing clothes in your room there's a note saying you can't, they'll take it away if they find it and charge for their laundry service. Good wifi. Lots of choice at breakfast - bacon, sausage, eggs, sprouts (!), cold meats, cheeses, yogurts, cereals, all types of bread and pastries plus different types of milk, lots of jams/spreads. All very good apart from the coffee which is a bean to cup machine but very weak even with two espressos in one mug. We didn't try the wine though - too early! The staff were lovely. We'd stay here again.

5 mins walk to the old town, well located. tram No.6 directly from bus station to in front of the hotel( 4 stops) the room itself is a bit old, but as we only stay over night, it is good enough for us. the buffet is included and it is just ok.

Trg J.J. Strossmayera 10 Zagreb

Hotel highlights

  • Walking distance to Archaeological Museum and Ban Jelacic Square
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Archaeological Museum is within a 5-minute walk of Palace Hotel while other popular sites like Ban Jelacic Square are within a 15-minute stroll. This 122-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a fitness center. Centrally located in Donji Grad, the hotel is also a short walk from Ethnographic Museum and Croatian National Theatre.


Dining

Free buffet breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Palace Hotel's 122 air-conditioned rooms provide minibars, safes, and phones. Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Rooms also include desks.


Property features

Renovated in 2014, Palace Hotel offers a full-service spa, a fitness center, and free WiFi in public areas. You can take advantage of extended parking, along with an airport shuttle (available on request) for HRK 350 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a business center.

Room options

Comfort Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 859 reviews