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Reviews

4.1 / 5Very Good
422 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ita Thao Shopping Street
    1 min walk
  • Popular Location
    Yidashao Pier
    6 min walk
  • Popular Location
    Sun Moon Lake Ropeway
    15 min walk

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-19. Try updating your dates to see prices for your trip.

    About this area

    Yuchi

    Located in Yuchi, The Crystal Resort Sun Moon Lake is in the entertainment district and on a lake. Nine Frog Acrobats and Xuanzhuang Temple are local landmarks, and the area's natural beauty can be seen at Sun Moon Lake and Water Frog Head Trail. Formosan Aboriginal Culture Village and Meihe Garden are also worth visiting.

    Popular Location

    What's nearby

    • Sun Moon Lake - 1 min walk
    • Ita Thao Shopping Street - 1 min walk
    • Yidashao Pier - 6 min walk
    • Sun Moon Lake Ropeway - 15 min walk
    • Sun Moon Lake Ci'en Ta - 5 min drive

    Getting around

    • Shuili Checheng Station - 43 min drive

    Restaurants

    • Yummy Restaurant – Ocean-view fine-dining restaurant. Serves breakfast and lunch daily. Kids' menu available.

    About this property

    The Crystal Resort Sun Moon Lake

    A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. All 20 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. In addition to upscale touches like private spa tubs and jetted tubs, guests will find LCD TVs with cable channels and free minibar items.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Limited parking spaces

    Food and drink

    Free cooked-to-order breakfast available daily 7 AM–10 AM
    1 restaurant
    1 bar

    Family friendly

    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Laundry facilities
    Refrigerator
    Soundproofed rooms

    Conveniences

    Elevator
    Free newspapers in lobby
    Water dispenser

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    Chinese
    English

    Business services

    1 meeting room

    Outdoors

    Rooftop terrace

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Down comforter
    Free cribs/infant beds
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Jetted bathtub
    Separate bathtub and shower

    Entertainment

    40-inch LCD TV
    Cable channels
    DVD player

    Food and drink

    Electric kettle
    Free bottled water
    Free minibar
    Refrigerator

    More

    Desk
    Individually decorated
    Iron/ironing board (on request)
    Phone
    Private spa tub
    Safe
    Slippers
    Soundproofing
    4.1

    Very Good

    5 - Excellent
    167
    4 - Good
    164
    3 - Okay
    69
    2 - Mediocre
    13
    1 - Poor
    9
    4.1
    Cleanliness
    4.2
    Service and Staff
    4.2
    Amenities
    4.1
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Staff & service, room comfort

    Good place around where the hotel is

    Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent service and morning food with good lake view location

    Stayed 1 night in Dec 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    NOT RECOMMENDED.

    The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

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