Skip to main content
Beginning of main content

Recent guest reviews

Clean room with updated bathroom. Refrigerator and micro wave are in room for the convenience.

Wasn't expressed there was no breakfast or access to pool before reservations or even at time of check in. .. place was ok... but there was hair attached to walls in bathroom/ shower.... stayed in worse, but stayed in better

Prefer having elevators since stairs are hard for me to use

It was overall clean and tidy. Safe area and close to food areas.

Ants everywhere—in the bathtub, around the toilet, on the nightstand, on the tv, and on our table in the breakfast area. Disgusting. The hotel advertised a “full breakfast”. It was really waffles, three prepackaged danish, white bread, two kinds of dry cereal, apple juice, a broken orange juice machine, and coffee. Would not recommend. Would like at least a partial reimbursement for having to share my room with 6,000 ants.

I thought the bed was uncomfortable and the bottom sheet wasn’t fitted

Slept like a rock!! Will be back. It was super quiet though close to freeway.

First room had dirty sheets (hair and smudges of dirt?). Was then moved to a second room where the shower walls had hair on them. Ammenities were basic as expected but the cleanliness was far below expectations.

Originally requested room (phoned orbitz 3 weeks ahead of time) facing away from freeway - got room facing freeway, noisy! The room assigned to us had a door handle that we were told was very finicky. We were given instructions on how to open it, followed them explicitly (as did others who tried to help) but never got in. Staff couldn't either so we were given another room, still facing the freeway. Staff should never have assigned the room with the impossible door handle to anyone until it had been fixed. Classless move. The water in the sink tap dribble out, like a 90 year old man taking a whiz. I checked the shut off valves and both were wide open. Thank goodness the shower had good pressure.

Husband goes to lobby first morning at 8:55am and breakfast is all put away. If you say the hours for breakfast is till 9am then make that happen. A perfect experience left with a sour taste in mouth..

Need to have much better instructions on how to get from freeway to hotel.

They Have Very Nice Access To The freeway Interstate I-5 South and North Is My Second Time Estain In Econo Lodge Williams and I Have Very Nice Experiens Nery Nice Customer Service very clean Room and I Recommend To All The Travelers

Overall very comfortable place to stay for the price.

Everything was great. Close to restaurants Hwy minutes from Casino.

Pretty average price and overall experience. It has all the basic needs. Friends and family would be recommended to stay here.

2 day drive and needed a place to sleep. This was a convenient stop, reasonably priced and offered breakfast.

The service was generally good--do note that it is a $10 fee for pets, not $5, however when I complained that it was printed wrong they reduced the charge. The rooms were nice enough, but I couldn't help feeling as though the hotel wasn't significantly nicer than the other places we had stayed for $20 or more less per night along the same trip. I doubt the expensiveness is due to the location--there is little to do in Williams, although there was a decent family restaurant within walking distance. Nonetheless, the location was very convenient for us, as we have a friend who lives in Upper Lake and we were headed down the 5.

The room was very nice. And it was close to the freeway. But the view could of been better it was of a truckingn yard.

C St Williams CA

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Outdoor pool
  • 24-hour front desk

Located within a mile (2 km) of North View Park, SureStay Hotel by Best Western Williams is within 2 miles (3 km) of Sacramento Valley Museum. This 60-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and LED TVs.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

All of SureStay Hotel by Best Western Williams's 60 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards are also available.


Property features

At SureStay Hotel by Best Western Williams, guests have access to an outdoor pool, WiFi in public areas, and a seasonal outdoor pool. RV, bus, and truck parking is available. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Williams

Everyone (10) Couples (3) Family (3) Other (1)
4
Everyone

Clean room with updated bathroom. Refrigerator and micro wave are in room for the convenience.

By on Jan 2, 2021

Review comment responded on Jan 4, 2021

Dear Valued Guest, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt we're on the right track. We hope you'll come and see us again soon!

3
Partner Couples

Wasn't expressed there was no breakfast or access to pool before reservations or even at time of check in. .. place was ok... but there was hair attached to walls in bathroom/ shower.... stayed in worse, but stayed in better

By , from California on Sep 10, 2020

Review comment responded on Sep 11, 2020

Hi Maya, We are disappointed to learn that we fell short of your expectations. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We've shared your feedback with our housekeeping team so they can work to quickly resolve any possible issues for the benefit of our future guests. Allow us to change your perceptions with the restful stay you deserve when your adventures bring you back our way.

5
Everyone

Prefer having elevators since stairs are hard for me to use

By on Sep 26, 2019

5
Friends Family

It was overall clean and tidy. Safe area and close to food areas.

By on Aug 14, 2019

1
Family with small children

Ants everywhere—in the bathtub, around the toilet, on the nightstand, on the tv, and on our table in the breakfast area. Disgusting. The hotel advertised a “full breakfast”. It was really waffles, three prepackaged danish, white bread, two kinds of dry cereal, apple juice, a broken orange juice machine, and coffee. Would not recommend. Would like at least a partial reimbursement for having to share my room with 6,000 ants.

By on Apr 12, 2019

3
Everyone

I thought the bed was uncomfortable and the bottom sheet wasn’t fitted

By on Apr 2, 2019

5

nick was incredibly helpful

Everyone

Slept like a rock!! Will be back. It was super quiet though close to freeway.

By on May 21, 2018

2

dirty

Everyone

First room had dirty sheets (hair and smudges of dirt?). Was then moved to a second room where the shower walls had hair on them. Ammenities were basic as expected but the cleanliness was far below expectations.

By , from Medford, Or. on Sep 18, 2017

3

one night stand

Everyone

Originally requested room (phoned orbitz 3 weeks ahead of time) facing away from freeway - got room facing freeway, noisy! The room assigned to us had a door handle that we were told was very finicky. We were given instructions on how to open it, followed them explicitly (as did others who tried to help) but never got in. Staff couldn't either so we were given another room, still facing the freeway. Staff should never have assigned the room with the impossible door handle to anyone until it had been fixed. Classless move. The water in the sink tap dribble out, like a 90 year old man taking a whiz. I checked the shut off valves and both were wide open. Thank goodness the shower had good pressure.

By on Apr 3, 2017

5

breakfast hours

Everyone

Husband goes to lobby first morning at 8:55am and breakfast is all put away. If you say the hours for breakfast is till 9am then make that happen. A perfect experience left with a sour taste in mouth..

By , from williams on Mar 4, 2017

SureStay Hotel by Best Western Williams

400 C St, Williams, CA 95987
url importing http://www.orbitz.com/Yuba-City-Hotels-SureStay-Hotel-by-Best-Western-Williams.h422559-p2.Hotel-Reviews
There was an error importing /Yuba-City-Hotels-SureStay-Hotel-by-Best-Western-Williams.h422559-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Yuba-City-Hotels-SureStay-Hotel-by-Best-Western-Williams.h422559-p2.Hotel-Reviews