The recently remodeled room had broken things in each area. There had been obvious water leakage from the outside in the ceiling and around the window. The "Continental' breakfast cost almost $17/person and was the same unripe fruit and reconstituted eggs that used to be and should still be free. I have vowed to never stay in a Marriott Courtyard again. In fact, I probably won't stay in anything Marriott again.
Lovely
Our bed was super comfy!! Clean room. Nice staff. Easy to get to Ann Arbor or Detroit. We would definitely stay here again.
Quite and friendly
Beautiful hotel..friendly staff and excellent service
Everything was fine.
Hotel went the extra mile to ensure the cleanliness of the room
Overall a nice hotel and room. Matt the bartender was very pleasant. The mattress was okay, but I could tell it will need to be replaced soon.
Nice area, clean, rooms are updated, staff helpful
Located 1.5 mi (2.4 km) from Eastern Michigan University, Ann Arbor Marriott Ypsilanti at Eagle Crest is within a 15-minute drive of other popular attractions like Briarwood Mall. This 243-room hotel welcomes guests with conveniences like a restaurant, a golf course, and a 24-hour gym. It's connected to the convention center in central Ypsilanti, and a short drive from Ford Lake and Huron River.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee weekdays from 6:00 AM to 10:30 AM.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, phones, and ironing boards.
Guests staying at Ann Arbor Marriott Ypsilanti at Eagle Crest enjoy access to a golf course, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 35 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this golf hotel include meeting rooms, a conference center, and a 24-hour business center.
The recently remodeled room had broken things in each area. There had been obvious water leakage from the outside in the ceiling and around the window. The "Continental' breakfast cost almost $17/person and was the same unripe fruit and reconstituted eggs that used to be and should still be free. I have vowed to never stay in a Marriott Courtyard again. In fact, I probably won't stay in anything Marriott again.
Lovely
Thank you for the amazing rating, Vanita! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Ann Arbor Marriott Ypsilanti at Eagle Crest soon! Thanks again for leaving your feedback!
Our bed was super comfy!! Clean room. Nice staff. Easy to get to Ann Arbor or Detroit. We would definitely stay here again.
Thank you for the kind words, Tiffany! It's excellent you enjoyed your time at Ann Arbor Marriott Ypsilanti at Eagle Crest! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience!
Quite and friendly
Thank you for the fantastic rating, Michael! We endeavor to make all of our guests feel welcome and relaxed during their time at Ann Arbor Marriott Ypsilanti at Eagle Crest! We can't wait to see you again soon. Have an amazing day!
Beautiful hotel..friendly staff and excellent service
Thanks for the amazing review, Mark! It's excellent your time at Ann Arbor Marriott Ypsilanti at Eagle Crest was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day!
Everything was fine.
We appreciate the feedback, Craig. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. It is disheartening to know of the inconveniences you faced during your stay with us and that our breakfast value did not exceed your expectations. Please know this is not the service we are accustomed to sharing with our guests so we will be sure to address your concerns with our engineering and management teams so we may improve for the future. We do hope you give us another opportunity to share a more positive experience with you soon.