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Country Inn & Suites By Carlson, Youngstown West

3.0 out of 5.0

Recent guest reviews

When we arrived the garbage at the hotel entrance was heaping full ,, 12 pack of empty soda cans garbage all over Grounds need TLC The room was clean but very outdated The breakfast room was very messy No tables were clean breakfast bar was very sloppy As not wiped up dishes piled up in pan as you started in the breakfast line Working in food service industry for years it was not acceptable My husband started the waffle machine and a timer was ringing Staff yelled from the back,,,,,,turn it over The carpets in hallway needed vacuuming ect Maybe checking in on a Sunday was after a busy weekend My grandkids did enjoy the cookies kept by check in They went in the pool but we didn't stay long as it needed cleaning Maybe again busy Friday and Saturday But stayed at this hotel at Birch Run outlet mall In Michigan and it was impeccable Maybe management??? For price no complaints as it was a stop over to break up long trip to Virgina With grandkids!

Booked this hotel and was told check out time was 3 pm, they started calling at 11 and made my husband check out by 12. Very rude staff and unprofessional despite showing them what I booked.

We stayed here on a road trip so we didn't do much in the area, but the hotel itself was clean and comfortable. Great bedding, good breakfast, friendly staff.

Rooms are nonsmoking. First room we smelled the smoke in the hall & it was worse inside. Only other room was one for a couple with a jacuzzi. We were not a couple but accepted for the night since it was late. Besides the carpet being stained & a few other disgusting things, we found the heat didn't work. It was in the 30's!We were offered extra blankets. The room was comped... New room next day. Bathroom fan didn't work. Water pressure extremely low & Wi-Fi was never working!!! If they reset it, we would have it for a few hours. No Wi-Fi every day. The pool had issues & was cloudy. We stayed here many times before but never again

The motel is large with a homey entrance and breakfast area. The room was actually two rooms: a sleeping area and a living area. The living area had a desk with chair, a sofa, a casual chair, AND its own TV. All doors were solid oak. The breakfast selection was very good and the eating area was clean and pleasant. There were no plastic plates, cups, or utensils, only real dishes and tableware. Very nice!

This hotel was a great place to stay and very affordable. I loved the quality and cleanliness of room, the little extras like free cookies, great hot breakfast and friendly staff. Highly recommended!

Stayed here over Valentine's Day weekend and overall the stay was good. Check in was easy and smooth and the woman at the front desk was pleasant. The room itself (1 bedroom suite w/ king bed) was pretty spacious. There was a tv in both the living room area and the bedroom area. There is a small fridge and a microwave in the room so it was easier to go out and buy snacks instead of using the vending machines. It was mostly clean, but there were popcorn kernels under the armchair and the coffee maker looked like it hadn't been cleaned out in a while. The bathroom and bedroom looked fine. Connecting to the wi-fi was fairly easy although there was a bit of lag and disconnection once or twice. The breakfast in the morning was standard, but they did have a nice variety of food to pick from and they changed it a little each day. The only negatives about the hotel were that they deactivated my room key after the first night (though I was staying 3 nights). It was easily fixed but I'm not sure why it happened to begin with as I paid for the room in advance. Also there was a big snowstorm and they didn't get the parking lot cleared out until right before checkout time (12:00pm) I saw a number of people get stuck trying to leave. Overall it was a good stay for the cost and I would stay there again.

The hotel has many excellend good points. The breakfast was very complete and had an attractive dining room. The bathroom was clean and had many towels as well as a hair drier.The one difficulty we had was that we could not close the drapes and the activity from a major roadway was visible all night. When I reported it to the desk the next morning, she told us that there was a hidden covering that could not be seen that would have solved our prroblem. A little written instruction in the room would have made our stay a lot more comfortable.

Place was clean and quiet. It's nice to have a fridge for those who like to bring their own meals/snacks. I would stay there again.

Very pleased with hotel, cleanliness, staff and location. Room was spacious and beds were comfortable!

Great value. Enjoyed it very much. Make this trip a couple times a year. We will use the location when passing through.

The room was spacious and very clean. The bedding was good, but the mattress was very hard. The staff was polite, and the hotel is close to restaurants, etc.

The room was nice enough although the couch and chair were surprisingly uncomfortable the bed & pillows were good. We liked the 2 room layout. It was OK.

We Checked in but they gave us a room with a pull out couch. We wanted two queen bed suite. After 45 minutes on hold with the onlime bookong co we finally were given another room which was also a room with a pull out couch. It took us three times to get the correct room We also had problems at check out and will have to check our credit card statements toake sure we did not get charged twice as it seems that the hotel staff did not know how to use the computer system.

Nice place to stay and breakfast was good. Easy on n off highway.

I thought the room was really comfortable and the staff was great during my stay. I would stay here again I'm a heartbeat

Good clean room, not too much noise. You should consider some entertainment in the lobby area, maybe a movie and a popcorn machine.

We stayed one night on our way someplace else. But the room was very nice. Breakfast was good with many choices. We'd recommend to our friends!

We we just there overnight to meet my son. But the room was very clean and the staff was very helpfully on any thing that we needed. I would stay there again. Thank you for a nice stay.

Excellent breakfast. Clean hotel. Close to interstate and friendly staff.

5570 Interstate Blvd Austintown OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of Hollywood Gaming Mahoning Valley Race Course, Country Inn & Suites By Carlson, Youngstown West is within a 10-minute drive of Our Lady of Lebanon Shrine. This 65-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. National McKinley Library is also a short drive away.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

All 65 air-conditioned accommodations feature living rooms. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Washers/dryers, sofa beds, and microwaves are also standard.


Property features

Guests staying at Country Inn & Suites By Carlson, Youngstown West enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Country Inn & Suites By Carlson

Everyone (7) Couples (3) Business (4) Family (10) Friends (2) Other (4)
3

great price easy to find

Everyone

When we arrived the garbage at the hotel entrance was heaping full ,, 12 pack of empty soda cans garbage all over Grounds need TLC The room was clean but very outdated The breakfast room was very messy No tables were clean breakfast bar was very sloppy As not wiped up dishes piled up in pan as you started in the breakfast line Working in food service industry for years it was not acceptable My husband started the waffle machine and a timer was ringing Staff yelled from the back,,,,,,turn it over The carpets in hallway needed vacuuming ect Maybe checking in on a Sunday was after a busy weekend My grandkids did enjoy the cookies kept by check in They went in the pool but we didn't stay long as it needed cleaning Maybe again busy Friday and Saturday But stayed at this hotel at Birch Run outlet mall In Michigan and it was impeccable Maybe management??? For price no complaints as it was a stop over to break up long trip to Virgina With grandkids!

By , from Michigan on Aug 24, 2017

2

kicked out 3 hours before check out time

Everyone

Booked this hotel and was told check out time was 3 pm, they started calling at 11 and made my husband check out by 12. Very rude staff and unprofessional despite showing them what I booked.

By on May 21, 2017

Review comment responded on May 25, 2017

Thank you for reaching out to us. We apologize that you were not satisfied with the service you received from our staff at that time. Your feedback helps us prevent situations such as this in the future. We hope for another chance to have you as our guest at any of our hotels.

5

comfortable and clean hotel

Everyone

We stayed here on a road trip so we didn't do much in the area, but the hotel itself was clean and comfortable. Great bedding, good breakfast, friendly staff.

By , from chicago on May 4, 2017

1

good location

Everyone

Rooms are nonsmoking. First room we smelled the smoke in the hall & it was worse inside. Only other room was one for a couple with a jacuzzi. We were not a couple but accepted for the night since it was late. Besides the carpet being stained & a few other disgusting things, we found the heat didn't work. It was in the 30's!We were offered extra blankets. The room was comped... New room next day. Bathroom fan didn't work. Water pressure extremely low & Wi-Fi was never working!!! If they reset it, we would have it for a few hours. No Wi-Fi every day. The pool had issues & was cloudy. We stayed here many times before but never again

By , from Texas on May 1, 2017

Review comment responded on May 5, 2017

Thank you for writing a review. It is good to know that you were delighted with the hotel location. On the other hand, we apologize for the multiple issues you've encountered during your stay regarding the WiFi, the pool and the condition of your room. This is not the kind of experience we want our valued guests, like you, to have. Your feedback helps us prevent situations such as this in the future. We hope for another chance to have you as our guest at any of our Country Inn & Suites hotels.

5

spacious, clean hotel on i-80

Everyone

The motel is large with a homey entrance and breakfast area. The room was actually two rooms: a sleeping area and a living area. The living area had a desk with chair, a sofa, a casual chair, AND its own TV. All doors were solid oak. The breakfast selection was very good and the eating area was clean and pleasant. There were no plastic plates, cups, or utensils, only real dishes and tableware. Very nice!

By , from New England on Dec 8, 2016

5

excellent hotel with great breakfast

Everyone

This hotel was a great place to stay and very affordable. I loved the quality and cleanliness of room, the little extras like free cookies, great hot breakfast and friendly staff. Highly recommended!

By , from Warren OH on Dec 8, 2016

3

nice stay at decent hotel

Everyone

Stayed here over Valentine's Day weekend and overall the stay was good. Check in was easy and smooth and the woman at the front desk was pleasant. The room itself (1 bedroom suite w/ king bed) was pretty spacious. There was a tv in both the living room area and the bedroom area. There is a small fridge and a microwave in the room so it was easier to go out and buy snacks instead of using the vending machines. It was mostly clean, but there were popcorn kernels under the armchair and the coffee maker looked like it hadn't been cleaned out in a while. The bathroom and bedroom looked fine. Connecting to the wi-fi was fairly easy although there was a bit of lag and disconnection once or twice. The breakfast in the morning was standard, but they did have a nice variety of food to pick from and they changed it a little each day. The only negatives about the hotel were that they deactivated my room key after the first night (though I was staying 3 nights). It was easily fixed but I'm not sure why it happened to begin with as I paid for the room in advance. Also there was a big snowstorm and they didn't get the parking lot cleared out until right before checkout time (12:00pm) I saw a number of people get stuck trying to leave. Overall it was a good stay for the cost and I would stay there again.

By on Feb 17, 2016

4

country inn and suites carlyle, ohio

GetawayWithFriends

The hotel has many excellend good points. The breakfast was very complete and had an attractive dining room. The bathroom was clean and had many towels as well as a hair drier.The one difficulty we had was that we could not close the drapes and the activity from a major roadway was visible all night. When I reported it to the desk the next morning, she told us that there was a hidden covering that could not be seen that would have solved our prroblem. A little written instruction in the room would have made our stay a lot more comfortable.

By on Aug 2, 2015

4

quick stop

Couples

Place was clean and quiet. It's nice to have a fridge for those who like to bring their own meals/snacks. I would stay there again.

By on Jun 25, 2015

4

would stay again

Families

Very pleased with hotel, cleanliness, staff and location. Room was spacious and beds were comfortable!

By on May 29, 2015