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Aldwark Manor Golf & Spa Hotel

4.0 out of 5.0
  • Free English breakfast
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining

Recent guest reviews

Breakfast the first day was terrible. It was completely cold. Asked for butter and it took ten minutes to arrive. For a Sunday morning there were staffing issues not acceptable. Evening meal chips were not cooked, several people complained. It spoilt the beginning to our holiday. This was my first and last visit. Really disappointing.

We booked in December and we were given a room right above the function room. The first night we felt we were part of the 16th party celebrations. The staff worked really hard and were lovely but attention is definitely needed to be given to their training. Eg clearing tables whilst somebody is still eating and passing plates in front of you when there is space behind. The standard of food was disappointing to me as a vegetarian - my main course was a tablespoon of ‘stir fry ‘ and some rice. As I said the staff were lovely and extremely helpful

We stayed here for 2 nights for an anniversary break. the hotel grounds and building are stunning as is the local surrounding area. the hotel is well situated for exploring Yorkshire. there were always lots of staff floating around who were always friendly and helpful, The décor inside is in a good state of repair and the rooms were clean with very comfy beds, however not kitted out to the standard I'd expect of a 4*. you get similar rooms and amenities in a premier inn . spa facilities are excellent. restaurant is another story. the food was just poor, technically edible but neither of us enjoyed anything we ate. chicken dry, toasted ciabatta soggy, salad leaves wilted and on the turn. at the end of our main our dishes were removed and we weren't offered dessert. after 20 mins sitting there my husband flagged someone down to order some. after dessert we sit another 20 mins nobody offers to bring us a bill so we settle it with the hostess. our package had an evening meal included so we didn't make a fuss. if id paid for that out of pocket id be furious. breakfast was okay however. just do yourself a favour for meals and head to the pub up the road. its brilliant. I would stay again but would not eat with them.

all staff and assistant pro of golf were very helpful and friendly meals and drinks were excellent and served with a very caring attitude and indicated that they were there to help at all times breakfast was fantastic golf course was in excellent condition and rooms and all other facilites were great

Average stay. Bed comfy, bathroom was fine. The building needs some TLC and love all feels a bit cobbled together the furniture and decor Breakfast served in a tiny room which was quite dark! Lacked a grand feel compare to the rest of the building

First time visit here for a meet up with friends and a game of golf, staying 3 nights. This is a mid 1800s building, originally a Country House and then having a multitude of uses, including during the war a HQ for Canadian Air Force Officers, stationed at a nearby base. During this time Guy Gibson stayed here helping to plan the famous Dam Busters raid; lots of interesting photos dotted around the bar, etc. The place is in a lovely setting, out in the country, mid way between York & Harrogate, so a good base if you want to visit both places. It has a pleasant Golf Course attached to it, which was one of the main reasons we, and many others, stay here. Course is quite flat, not overlong and well maintained, with River Ouse flowing through it. The grounds are pretty and having the GC surrounding gives a pleasant feel to the place. After the place was converted into a Country House Hotel in the 60s, a more modern extension was added, together with a Spa & Pool. Whilst we did not have any major complaints about the cleanliness & fabric of the Hotel, which has had a number of owners, there is no doubt that it is in need of a refurb, as some parts have the feel of "faded Glory". We established that the ownership has recently changed from Q Hotels, to a Leeds Company, who are starting a major revamp from September, hopefully 2020 will see it in a new light. Regarding ourselves, we were allocated Room 307 on the 3rd floor of the new wing, overlooking the Golf Course. This was a bright decent sized room, comfy double bed, sufficient storage space for our short stay, no fridge or safe, but clean and well serviced. Our bathroom was OK, but in need of an upgrade. Our friends originally were allocated a room on the othe side of the corridor, 306, but were unhappy that there was A/C fans directly below their window, which were noisy, so were moved to room 204 in the old part of the Hotel. I visited this room, which did have a fridge, but seemed darker, though they found it fine. As our first night was B & B only, we dined at the Aldwark Arms in the local village about 10/15 mins walk away, which was quite satisfactory. The rest of the time we dined in. The Restaurant was OK, with a decent range of food available for Breakfast, and we had no problem with service from a young friendly staff. For dinner we found things a bit different, as they like you to pre-book your dining time, and we hadn't realised. Nevertheless we found tables OK, though service on our last night was somewhat slow. Good choice on menu and we all found that the quality of the food and portions were to our satisfaction; steak particularly was excellent. Didn't use Spa, but found the Pool welcoming, not too cold, Jacuzzi could have been warmer, and no problem with Sauna/Steam Room. The entire complex is also a Health Club, which seems to be well used by locals. Overall service ok, but got the impression that there were staffing issues in certain areas. Nevertheless we enjoyed our stay, which we considered good value for money, and really can't understand some of the petty gripes from previous reviewers. Place seems a popular venue and was quite busy while we were there. After this Winters revamp, should be well worth a return in the future.

Well, where to start. The grounds and the outside are lovely. We paid for 2 nights dinner, bed and breakfast. We were in Room 105. The room was not particularly clean, carpets very worn, dust on skirting boards, bath needed re-enamelling, dead insects on the window sill, only one window opened. I watched the football on Sunday afternoon in the bar next to the golf shop. The bar was closed and I couldn't find any staff in the other bar. We booked dinner for 7.15. We waited ages to be shown to table, service was slow with staff hanging around looking like they didn't know what to do. The tables and cutlery weren't particularly clean but the floor and table bases were filthy. We ordered drinks, when they came one was wrong and the Coke was flat. These were changed but the Coke was still flat. The starters were ok but not hot so I guess they had been sitting around for a while. The mains weren't so good. Other half had fish and chips. The fish looked a reasonable size but actually was malnly hard batter, obviously overcooked. We asked a young waitress to take this back to the chef as we couldn't believe it had been served. We waited ages then asked to speak to whoever was in charge (a lady called Lynn who came over eventually after having sat down on a table behind us and chatted with the people there). She spoke to the chef who claimed he hadn't seen the returned food, she said the waitress was probably too frightened to show them. We then had cheese and biscuits which were fine. We cancelled dinner for the next night . At one point there were 7 staff members on with a maximum of 14 tables occupied, so shortage of staff wasn't the problem. We eventually left the restaurant at 9.30. The mens toilets were disgusting apparently which we reported to reception. Breakfast was no better. We just had continental but it was chaos. Tea and coffee were in the large flasks. The one labelled coffee was actually tea!! We waited ages for a table to be cleaned, not just wiped with a dry tea towel. The fruit was either tinned or frozen I suspect. Again plenty of staff but in headless chicken mode. We saw our cleaner, having discovered a horrible sticky bit on the quilt cover. She changed the cover but that was the extent of the cleaning. She also arranged a handyman to look at the window. He came and said it was broken, therefore screwed closed, and he couldn't do anything about it. Breakfast the next day was totally different. Sophie was in charge. Coffee was brought in jugs to our table and everything ran smoothly. Had this been our first experience of a QHotel we would steer well clear in future but our previous experiences were totally different. Actually is it a QHotel? The receptionist said it wasn't anymore therefore we couldn't use a voucher we had but it is still advertised as such. Who knows. We wouldn't return, so disappointing as from the outside it looks lovely.

Well after reading all the terrible reviews I very nearly cancelled my booking and to say that I came pretty much looking for there to be problems I was massively surprised! There actually seems to be such disparity between the reviews and my experience that I can’t help wondering (especially as from some of the comments on the reviews, it seems a few people got free nights after a ‘bad’ stay) if it was all a ploy from some people to get a free stay. Maybe I’m wrong but the reviews really don’t seem to tally to what I’ve seen at all. This hotel is truly a lovely hotel, lovely staff, lovely room, lovely spa. I can’t understand the bad reviews at all. I can’t stress enough that some of the negatives I’m putting on here are really just nit picking so as to be really honest in light of such terrible reviews, in any other hotel I’d probably not even notice yet alone be so bothered as to comment. The grounds are beautiful and so is the manor, yes the house could do with some updates but really it is a 19th century manor so you should be aware that it’s hardly going to have all the mod cons, but there is certainly nothing shabby, yes a few carpets have a bit of wear on the stairs (if you are really looking for it) but they are spotlessly clean and decorated in a style you would expect of a 19th century manor. The room itself was massive, beautifully laid out and clean. It had been warm recently so a fan was already in the room which was a great touch. Lovely espa toiletries and a very good wine provided in the mini fridge along with water beer and coke (although I don’t know if that was included or chargeable 🤷‍♀️ I guess I’ll find out when I get the bill 😂) I can maybe see where people may complain re the dining, especially if they go on a night where it was busy as there seemed to be only two staff members working when we arrived, one I assume to be the manager and one other woman trying to do everything, and credit to them they were working really really hard, eventually two younger ladies emerged from somewhere but they seemed to forget my dessert and this had to be chased up. But to be fair it wasn’t as terrible as the bad reviews made out. The food was fantastic too, we thought they had the steaks the wrong way round as when I asked for the medium it looked less cooked than my husbands rare, however we cut into them and it was correct, mine was a perfect medium and my husbands was a perfect rare!! My compliments to the chef as that’s pretty unusual in my experience! The bar area is lovely, a great place to sit and enjoy a drink, the bartender was polite and helpful (and made a lovely G&T) The spa area was lovely the pool was clean and a good temperature, the jacuzzi was a little on the cool side but the staff did warn us that it had just had the heating element changed and was still heating up, the sauna was lovely and super hot, the steam room was also lovely but the room could maybe do with some tlc as it’s looking a little worn but to be fair steam rooms must be high maintenance as this seems relatively standard for a good number of places I’ve visited. I honestly couldn’t find any dirt or mess in the spa or changing rooms at all, and I’m really, really funny about pool areas, I have been in hotels with much better reviews where I have refused to get in the pool because it hadn’t looked clean enough for me! Breakfast was delicious maybe a smaller choice than some of the other places I’ve been but more than adequate. My only complaint is I didn’t get to enjoy it with my husband, although we were told that the continental would be available from 6:30, and if we were lucky we might just catch the grilled breakfast, when we came down there was nothing, some cereal was out but no milk and no staff to be seen. My poor husband had to go to work with no breakfast and quite frankly I was pretty annoyed, the hubby didn’t mind and said he’d find something on the way in but I was pretty annoyed at that tbh, especially because we asked the day before to be sure. But the late breakfast is literally the only thing I would actually complain about. I love this hotel and will certainly be back at some point. The vast majority of any negative comments I’ve given I probably wouldn’t have noticed and certainly they are not enough for me to have normally bothered to mention. I only mention them due to the bad reviews and wanting to be totally honest and all encompassing in my review So far our stay has been wonderful bar the slight breakfast hiccup. If all the bad reviews are indeed the case of people after free nights I just hope the hotel learns it’s lesson re giving free stays to nit picky complainers, if I was truly so unhappy with a hotel that I left that much of a scathing review I’d not accept a couple of free nights in the future, in fact you probably couldn’t pay me to come back! (Reward happy customer for good reviews...ahem... like me 😆 just kidding, I’m more than happy t to pay to come back because it’s worth it)

Visited for my wife’s birthday. What a disappointment Room shoddy, carpet threadbare, cobwebs around ceiling, bath chipped. Breakfast poor and ran out of everything, service slow and obviously inexperienced staff. Restaurant also dated and shabby, cobwebs here too. Was a wedding on and obviously couldn’t cope with guests as well as this. Understand it has been sold, so needs a facelift and new staff.

This is the second time we have stayed here. This stay was free due to the last visit.We had room 107 , no bottled water, no fridge and no air con. The curtains had a rip in one, carpet had stains on and nail clippings in the bathroom. The iron was covered in dust and so was the ironing board. The cleaners should pay more attention to the corners of the room.As it is a 4star hotel the standards are very poor. The breakfast should have been a lot hotter than it was.It is a shame because the hotel has lovely grounds. We will not be going back there.

Aldwark York England

Hotel highlights

  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Aldwark Manor Golf & Spa Hotel places you 12.2 mi (19.6 km) from Yorkshire Moors. This 53-room, 4-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and free breakfast.


Dining

Free English breakfast is included with your stay. This hotel serves as home to a bar, along with a restaurant that specializes in local cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 32-inch a TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, an electric kettle, and a phone.


Property features

A local mainstay since 1865, Aldwark Manor Golf & Spa Hotel offers a golf course, a full-service spa, and an indoor pool. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.

Room options

Superior Double Room

Full 1 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 2194 reviews

Aldwark Manor Golf & Spa Hotel

Aldwark, York, England YO61 1UF
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.