Comfort Suites Yakima2.5 out of 5.0
Recent guest reviews
I really liked the rooms. They had good furniture and tastefully decorated. The bathrooms were roomy and immaculate with PLENTY of towels. The staff was friendly and helpful. I enjoyed that the location was apart from the bustle of the city but close enough to get around.
After an initial glitch(we were booked into an occupied room)and reassigned to a great room,quiet, well-maintained suite, complete with pool, hot-tub and work-out room,, and a well stocked complimentary breakfast buffet....Staff was very helpful and eager to please...some confusion regarding web advertised price/day and actual costs/charges($108 vs $138)
The staff was very pleasant and accommodated my need for a meeting area, allowed my black lab to stay with us and allowed a late check out as our plans changed at 0600 on the morning we were scheduled to depart. Very nice rooms, super clean, quite and very pleasant.
Excellent staff, nice breakfast, clean comfortable room. Dalen, at the front desk was warm, friendly and made us feel at home. She is a definite asset for your company and someone who should go a long way up your management ladder.
Friendly and helpful staff. Clean and comfortable room, and a good overall experience. The amenities were typical of Comfort Inn, where we stay, a lot. Laundry was out of order, but Dalen helped us find a laudrey close by that did the trick.
Yakima is centrally located between Mt Rainier and Grand Coulee Dam. Comfort Suites Yakima was a well keep hotel with appropriate Suite services. The directions, whether to restaurants or areas to visit were helpful. The staff was friendly and professional?
This hotel is in a convenient location for travellers. It's very comfortable, clean and quiet. The front desk staff was very friendly. The breakfast options are plentiful and the dining area was nice and clean.
The combinations were very inviting was very good, great location, restaurants close by service was great breakfast was good everything is great just not perfect but great. Hot tub was wonderful. Room was very good.
Had a wonderful experience. Clean comfortable room. Great breakfast options. We forgot some clothes in the closet. The staff made sure our clothes got to our family who lives in town. Friendly staff who knows how to take care of their customers. I recommend this hotel!
I booked a room at the Comfort Inn Suites on May 22, 2017 for May 26tjh, along with several other parents from our fastpitch team. Two hours after booking the room, I called back the hotel and advised the employee to please cancel my reservation, as I had acquired a room at the team hotel. The employee told me she would cancel my reservation. A week after the initial booking I saw on my credit card statement that the hotel had charged me the full amount for the room on the day of the booking, and had charged me again for the actual date I had reserved; again, I had cancelled my reservation. I called the hotel and explained to the employee that not only had I cancelled my one night reservation, but they had charged me twice for the initial booking. The employee told me that she could not find a cancellation notice so she would not refund me for the initial booking. I asked to speak with the manager, and the employee advised she would have the manage call me back after her lunch break. I did not receive a phone call back, so I called four more time throughout the day, but the manager was never available to talk to me. I again called to talk to the manger the following week, and got the same employee. I told her who I was and asked to speak to the manager, and she told me that the manager "does not want to talk to me". The manager refused to speak with me and they refuse to provide me a refund. I spoke with a parent from the team about this issue and she advised me that several other parents had billing issues with their reservation as well and were very upset. My daughters team travels every weekend throughout the non rainy months and we stay at many hotels, and have never received such poor customer service. Unbelievable. Oh, when I disputed this with my credit card company the rep told me this wasn't his first time hearing about billing issues with Comfort Inn.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Comfort Suites Yakima is located 1.7 mi (2.7 km) from Westpark Shopping Center and within a 10-minute drive of Yakima Convention Center. This 59-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Selah, it's also near Yakima Valley Trolleys and Capitol Theater.
Free hot/cold buffet breakfast is included with your stay.
All of Comfort Suites Yakima's 59 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with satellite TV. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Comfort Suites Yakima, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and free newspapers.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 232 reviews