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HNA Business Hotel

3.5 out of 5.0

Recent guest reviews

We stayed here as part of a G Adventures tour. I'm glad it was just for one night! The room was spacious enough and the beds were similarly hard to many of the other hotels we stayed in China. However, the carpets were dirty, and the walls were mouldy with bubbling wall paper, due to the poor design and dodgy plumbing in the bathroom. Be prepared for the bathroom to flood when you shower, and take a long time to drain! Breakfast was also pretty dire. There was also no green or black tea available, in the room, or at breakfast. The location is good, though.

I stayed here 2 nights travelling with a group throughout China. Well, like many other reviews have stated there is massive plumbing problems throughout the hotel. Attached are the photos to prove it. The whole bathroom floods and the water has seeped into the walls, making them mouldy and the wallpaper is peeling off. It is filthy and like many hotels in China they say no smoking but it is meaningless. Underneath the non smoking sign is often ashtrays. Two couples in the group had to change rooms because the toilet seat swung right off as they were sitting on it. Filthy furniture and torn, threadbare towels were in my room. Maybe some people won't mind but most westerners will be repulsed.

My wife and I had the King Bed room and found that we had no fridge to keep our water and fruit cold, no bottles of water and no tea bags. When we inquired, they stated that some rooms don't have fridges and maybe our one was being serviced and they would not replace it regardless. All our other travellers in the group had fridges in their room, so it was a lie and downright rude. The shower has no separation to the toilet and vanity, so the whole floor floods when you shower and the floor becomes very slippery for hours. Staff are not very friendly and you have to be like the locals and force your way to them by speaking up and not stand back, as they will ignore you. The only good thing with this hotel is that it is close to the city Muslim Quarters and market place with a 10-15 minute walk, otherwise I would try to avoid it.

This was a great place to stay in Xi'an. There were bus stops right nearby if you wanted to visit the Big Goose Pagoda, or get to the station for the Terracotta Warriors busses. It was only a short walk to the bustling Muslim quarter. There's a square across the road that's great for people watching and line dancing. And there's a bar around the corner with a huge selection of craft beers. The rooms are what you'd expect from a budget, business hotel - nothing amazing, but tidy and fairly spacious with good pillows! Great for a budget-conscious tripper.

Initial impressions are good but the reality is disappointing. Worst hotel we stayed in while in China. Our bathroom has a nice rainforest shower head but the sign above the toilet "slippery when wet" should have been a warning. As soon as the shower was used it flooded that whole bathroom and never drained away. As a result we were stepping in half an inch of water whenever we used the bathroom and there was black mould everywhere. The damp had seeped through the wall to the bedroom where the wallpaper was stained and warped. We also found out why we needed the complimentary slippers - I doubt the carpet had ever seen a vacuum cleaner. The breakfast was cheap but not cheerful; eggs and toast was about all that was worth eating; warm "juice", indescribable coffee were definitely memorable for all the wrong reasons. Luggage storage is piling bags in the lobby and throwing a net over them, make sure smaller bags are hidden in the middle of the pile.

This hotel was fine. It was located a bit far from things but the streets are laid out in a grid so we pretty quickly figured out how to get places. The hotel itself was nice though we had some issues with changing temperature in the rooms. Throughout all the hotels we stayed in while in China, we always had issues with the shower leaking. This was one of the worse ones where the door had not stopped under it and the water from the shower just covered the bathroom in a layer of water, so if that is going to bother you, might be worth skipping.

Stayed in this hotel for just the one night. It was situated within the city walls and just over the road from a really cool bar which has a huge selection of beers from around the world. The hotel was nice, the rooms were a really good size with really comfortable beds. Rooms have a tv and a desk, no fridge. The bathroom was also a good size with a lovely shower and all the complimentary toiletries you would need. Towels were also provided. One annoying thing was that bathroom wall was glass so you could see straight through into the bedroom, which is fine if you're comfortable with the person but its not for everyone. I never had the breakfast but my roommate did and he wasn't impressed, it was 40 yuan I think (maybe 30) but apparently it wasn't nice at all.

This hotel is in an excellent location. It is close to public transit, the Muslim quarter and is inside city walls. There is a coffee shop not far and several restaurants nearby. The Muslim quarter is just around the corner as well. The wifi is free and it works, despite the Great Firewall of China. Beds are hard, but you'll be thankful they're stationary and a lot more comfortable than the hard sleeper train you just got off of while on your G Adventure tour. Lobby restaurant is good enough for breakfast.

Finally we can charge all of our electronics! Hotel is within city walls, close walk to Muslim quarter. Clean, large rooms and quiet. Breakfast buffet is ok and convenient. We were in a group and took cabs and none of the cab drivers could find it!

Stayed on the 10th floor, the room was comfortable with aircon and a reasonable size wet room. No fridge and although each room has its own WiFi it doesn't seem to be re-found each time you want to connect. Hotel has a buffet breakfast but we didn't have it. Plenty of restaurants near by. The Muslim Quarter with market and loads of street found is a couple of blocks away. This has the mosque at one end, you can't enter the prayer hall, but the grounds are pleasant, entry 25 yuan. Easy walk to the drum and bell towers too.

Room options

Standard Room

King 1 | Twin 2 | Sleeps 2

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 3

Executive Room

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 81 reviews