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Abbey Hotel

4.0 out of 5.0

Recent guest reviews

The staff were very friendly and accommodating. The room was large with more than enough space and a huge bed which was comfortable. The gym and spa facilities were sufficient enough for what I needed. Had a three course meal for dinner in the restaurant which was nice, but the cooked breakfast was bland which makes it seem overpriced. Overall, a nice hotel with lovely staff - would stay there again.

I got married in Cyprus this September and was looking for a venue over here to hold a blessing for family and close friends. I have been to the Abbey Christmas party's for the last 2 years and stopped both times and had a really good experience so when I looked around at Venues this hotel had everything I needed it was very reasonable price for room hire and the cost of the buffet per head and the Abbey have such beautiful views and well kept grounds as looking around other venues they were heavily over priced. Kay who organised the blessing did a fantastic job the communication from her was 5 star as I kept asking her a lot of questions but nothing was to much trouble she also organised and booked in my guest for me saving me the trouble. On the day of my blessing I was doing my own dressing of the chairs ( this is what I had planned) and Tom a member of staff who was setting up the rooms has to have a special mention as he was doing a fantastic job he was setting up my sweet table which he did a fantastic job but I was not happy where it was and he never complained and just said nothing is a problem I'll move it into the other room I offered to help move it but he would not let me. He also gave me choice on where and what base I would like my cake on he just went out his way to do little extras. The blessing and evening went so smoothly and to plan everyone of my guest said they enjoyed the food and had a good night I would also like to say a thank you to jack as again anything I asked for was not a problem and his character is very funny. The rooms are very spacious and very clean and love all the little extras in the room and very reasonable priced to and breakfast was very good value for money the staff all work very hard and are very busy but if you ask them for more milk or toast they are soon out with it. Overall my stay and wedding blessing was a fantastic time due to the wonderful staff at the Abbey hotel.

Lovely hotel for a relaxing break. Rooms are spacious, clean and very comfortable. Very nice bathrooms with choice of lighting. Restaurant is superb with excellent food and professional staff. Pool and saunas very good.

We only spent one night here but it was an enjoyable stay. Our superior room was huge. Bed comfortable. Disappointing toiletries: no body lotion or conditioner! Very pleasant staff. Evening meal was was delicious - good choices. Slow bar service - think it was someone's first night. We would definitely go back.

Excellent stay, good food, lovely room, the only comment it's always nice to have a toilet brush in the Bathroom. It would make it a little easier in some cases for the cleaner and less embarrassing for the occupant. But any, would highly recommend the stay.

On the whole I was very happy with the hotel. Our room (which was a premium room) could be updated. No where in shower to put your products, toilet roll holder hanging off the wall but the hotel was lovely. We also weren’t warned that our room was at the top of the stairs that most use so was very noisy with inconsiderate people shouting at each other! In saying the above I’m looking forwards to staying again in May 18 as ignoring the few minor points the hotel and staff were lovely.

Good customer service, nice hotel. Good location for Cadbury World and suitable for families. Was little noisy at night with other families. Staff friendly, welcoming and very accommodating. Would stay again.

Stayed at this hotel with my family as a base for visiting Cadbury World. It is in a beautiful setting with a lovely walk just five minutes away. Great leisure facilities with nice clean changing rooms. Breakfast was very enjoyable with plenty of choice. Unfortunately, Tawny's bar was closed on the evening we arrived and felt the restaurant was too formal for our young son so we did not experience any of the food. Would definitely recommend the hotel.

The room sizes were very good, the room catered for 2 adults 3 children. The pool was quite cold but apart from that we had a lovely stay. The staff were very helpful and friendly. I would go again, lovely scenery.

Great hotel with lovely facilities . Located not far from the M42 set in lovely country surroundings. Large family rooms available (there were 6 in our party and we all got in one room)! Staff were very helpful and friendly - highly recommend .

Room options

Superior Double Room

Full 1 | Sleeps 2

Family Room

Full 1 | Full 1 | Sleeps 4

Standard Twin Room

Twin 2 | Sleeps 2

Executive Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 2076 reviews