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Holiday Inn Express Worcester Downtown

2.5 out of 5.0

Recent guest reviews

Everything was as described, if not better. Room was very clean, modern and welcoming

I'm new to the Holiday Inn Express hotels, and have been trying to stay with this brand more and more often. The location was great and walking distance to a few very nice restaurants. Breakfast on the 2nd floor was very nice, and the staff were helpful. The rooms are spacious and nicely appointed. Everything you could want. I did experience a small problem with the WiFi one evening, but the rest of the time it was great.

the shuttle service was really helpful, but a little unreliable. breakfast was really great.

Everyone one at the Holiday Inn Express Worcester from the manager, to the front desk, to the maids, was so helpful and friendly. Made staying there a pleasure!

Great location to WPI, and a very friendly staff. I was expecting something a little better for breakfast, very light and not that appetizing. Overall a decent place to stay when visiting your kids at school

The hotel room was clean and comfortable. The tv wasn't working when we got there but they sent somebody right away to solve the problem. The only thing I didn't like was the receptionist. She was kind of rude for a person who is supposd to give a good first impression of the hotel. Other than that everything was perfect.

Needed a place to stay during snow storm. Easily accessible and convenient.

Everything about this hotel was perfect for what we needed it for. It was pretty full on the Saturday night, so the breakfast area was pretty full when we passed it on the elevator, but we didn't mind stopping at the Starbucks that was conveniently RIGHT next door.

I pay out-of-pocket for business travel. This was perfect for the price. It has a restaurant and a Starbucks within walking distance. However, it is not within walking distance of much else.

Staff was very friendly and the location was great for the even we attended at the Palladium. Room was spacious and the bed was very nice. Very modern and clean. Will be staying there again next week if we attend the festival.

For the price, the hotel is good. There's a Starbucks next door and a sensibly priced restaurant. The room was large, clean and comfortable. When I booked the hotel, I didn't notice that it was near the train tracks. Horns blared some time after 10:30pm.

A little run down (some wear and tear in the room), but clean. Definitely noisy... between the noisy groups running around the hallway shouting conversations, and the man who at 2 AM was screaming in his cell phone, right outside my room, about how he had to take an early flight -- replete with the use of the F-word about a dozen times-- I'd hardly say it was peaceful. I didn't get much sleep, which was unfortunate since I too had an f-ing early flight.

Great location ad good value - walking distance to the DCU arena - for event that we were attending. Rooms were comfortable and clean

Hotel has been remodeled, new carpet, etc. Not sure what it looked like before, but it was a pleasant stay. Right next to the DCU Center, which is why we were there.

Better than expected. Grew up in Worcester and this area was down trodden. Surprized to see the improvement. Shower curtain was loose and falling down, otherwise the room was better than expected.

Wasn't bad for the price comfortable and clean but had a slight smell as if it was flooded. But overal good stay for a night.

Very" no thrills" clean basic hotel....over priced for the ametities.

The hotel was clean and quiet. So close to the palladium we could walk to the concert. Staff was friendly.

Thought the location was a key factor in booking the one night stay the hotel was in need of many repairs. Our bathroom light didn't work in fact EVER light switch in the room was broken or loose from it's fixture. The price was high for so many feature failures but the location was just a short walking distance from the Palladium allowing us to enjoy the night without driving.

Really only used the room/hotel to sleep. Perfect hotel for what I needed. Needed a room for home coming weekend and booked it 2 days in advance. Switched my room to a room with 2 double beds without any trouble.

110 Summer St Worcester MA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Health club

Holiday Inn Express Worcester Downtown places you within a 10-minute stroll of Union Station and Franklin D. Roosevelt American Heritage Center. This 97-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. DCU Center and Mechanics Hall are a short walk away.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All of Holiday Inn Express Worcester Downtown's 97 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 25-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and ironing boards are other standard amenities.


Property features

Holiday Inn Express Worcester Downtown features a health club, free WiFi in public areas, and conference space. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express Worcester Downtown

Everyone (1) Business (8) Couples (8) Family (6) Friends (6) Other (1)
5
Everyone

Everything was as described, if not better. Room was very clean, modern and welcoming

By on Feb 21, 2016

Review comment responded on Mar 1, 2016

Glad you enjoyed your say with us. Hope to see you again soon.

5

fabulous!

BusinessTravelers

I'm new to the Holiday Inn Express hotels, and have been trying to stay with this brand more and more often. The location was great and walking distance to a few very nice restaurants. Breakfast on the 2nd floor was very nice, and the staff were helpful. The rooms are spacious and nicely appointed. Everything you could want. I did experience a small problem with the WiFi one evening, but the rest of the time it was great.

By on Sep 12, 2015

4

great

Couples

the shuttle service was really helpful, but a little unreliable. breakfast was really great.

By on Aug 14, 2015

5

service was awesome!

Families

Everyone one at the Holiday Inn Express Worcester from the manager, to the front desk, to the maids, was so helpful and friendly. Made staying there a pleasure!

By on Apr 27, 2015

3

wpi trip

Families

Great location to WPI, and a very friendly staff. I was expecting something a little better for breakfast, very light and not that appetizing. Overall a decent place to stay when visiting your kids at school

By on Mar 12, 2015

5

great service

GetawayWithFriends

The hotel room was clean and comfortable. The tv wasn't working when we got there but they sent somebody right away to solve the problem. The only thing I didn't like was the receptionist. She was kind of rude for a person who is supposd to give a good first impression of the hotel. Other than that everything was perfect.

By on Jan 6, 2015

4

winter wonderland

BusinessTravelers

Needed a place to stay during snow storm. Easily accessible and convenient.

By on Nov 28, 2014

4

place to lay our heads

Couples

Everything about this hotel was perfect for what we needed it for. It was pretty full on the Saturday night, so the breakfast area was pretty full when we passed it on the elevator, but we didn't mind stopping at the Starbucks that was conveniently RIGHT next door.

By on Aug 11, 2014

4

good enough

BusinessTravelers

I pay out-of-pocket for business travel. This was perfect for the price. It has a restaurant and a Starbucks within walking distance. However, it is not within walking distance of much else.

By on May 19, 2014

4

comfy

Couples

Staff was very friendly and the location was great for the even we attended at the Palladium. Room was spacious and the bed was very nice. Very modern and clean. Will be staying there again next week if we attend the festival.

By on Apr 21, 2014