Best Western Wooster Hotel2.5 out of 5.0
Recent guest reviews
I really loved the service of this hotel. Came back from a long day of work every day to a clean room and a made bed. It was such a fantastic experience I'll be back again to any best western. Staff was amazing!
I have been a guest here since January 23 and have been treated like a family member by all of the staff. The hotel is spotless clean by Michelle and her staff. The hotel breakfast is the best around. All the home cooked food is great and plentiful. The pool is perfect for the hot summer days. Teresa is the hostess with the mostess no problem she can't solve. Amy always has a smile and a have a good day to begin your day. Annette is at the front desk always friendly and ready to help with anything. Josh is always around to have a great conversation and eager to help you with anything you request. This hotel is 5 star and I am enjoying my stay. If you're planning a trip to visit Wooster you will find your home away from home here at the BW.
Drove in looking for a pet friendly hotel as we have a 13 yr old blind pug with diabetes and she has been my service dog since we got her at 8 wks old. They allowed us to stay and that was a blessing as we had been on the road over 14 hours and could not go any further. The hotel was very clean and comfortable.
We stayed here to attend the Ohio Light Opera. Of the local options, it is reliably accessible--no steps, convenient elevator and parking. Given its appeal to the elderly, the slippery tub and the low toilet surprise us. However, we will stay here again to enjoy the central location and reasonable rates.
This is an older property that has had some good updates. Room was nicely equipped and well stocked, even extra kleenex and toilet paper. Lamps had outlets for charging electronics. Good breakfast, but skim milk would have been a nice option. Refrigerator & microwave in room. TV controls were difficult to figure out. Somewhat pricey, but this was likely due to Ohio Light Opera season.
Thank you so much for your friendly, caring, welcoming staff. The manager, Teresa, is very dedicated to providing the best customer satisfaction. She went above and beyond to accommodate the entire crew. Working away from home is hard and this staff makes you feel welcome and appreciated. Rooms are very clean and inviting and all employees are willing to help make the stay as comfortable as possible. With two weddings and a softball tournament, the staff worked over and was able to handle a completely booked hotel! We usually stay at the Holiday Inn, but this Best Western has changed our perspective. Thank you for your kindness. Highly recommended to anyone who needs a place to stay in Wooster.
My students and I were visiting from out of town for a school trip and the Best Western was able to accommodate us smoothly. They were efficient and our stay was great. The owners are very kind and even gave us a ride to our meeting when we were running late. Also, they have Zojirushi coffee dispensers at breakfast. Wow!
After an unsatisfactory experience at a hotel in the north end of Wooster, I found myself in the lobby of this Best Western Hotel. We were desperate to get an affordable room one more night until we could head home the next day. The staff at this hotel, including their general manager, took me and my family under its wing! I was really impressed how they were so genuine in their attempts to make sure we had a wonderful experience. We did have a wonderful experience! The entire staff made sure we had everything we needed and that we felt safe since I was traveling without my husband. My family flies standby and we have been very fortunate to have traveled domestically and internationally for many years and this hotel experience was one of the best across the board. I will be coming back often to visit my sick father and would not consider staying anywhere else. A sincere thank you Best Western Wooster Hotel!!
The staff went above and beyond from start to finish. I had to make last minute reservations near The College of Wooster. I called several other hotels and they were by far the most accommodating. They found me the best rate of them all, and made sure my family could check-in prior to my adjoining them. I highly recommend experiencing them for yourself.
Front desk service was absolutely amazing, especially over night staff. I felt very safe and well taken care off. The lady really went above and beyond watching out for me on a late night trip to the car. And that made me feel extra special. Breakfast was good but lacked to quality of service the rest of the staff provided. Rooms were nice a clean, house cleaning staff were also very courtesy and easy to work with especially considering we were in town for the softball tournament! Over all it was a shame one person. Can bring down the moral of a whole staff. :( Especially the first person you see every morning!
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Within a short walk of Wayne County Fairgrounds, Best Western Wooster Hotel is within a mile (2 km) of College of Wooster. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Also close to this Wooster hotel are Ohio Agricultural Research and Development Center and Secrest Arboretum.
Free hot/cold buffet breakfast is served each morning from 5 AM to 10 AM.
Best Western Wooster Hotel's 100 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free bottled water, and ironing boards.
Guests of Best Western Wooster Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include 4 meeting rooms, a conference center, and a business center.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 352 reviews