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Baymont Inn & Suites Winston Salem

2.0 out of 5.0

Recent guest reviews

Door locks stick Safety lock missing screws Wall light did not work Bath lights had burned out bulbs Overall condition was just ok

Desk greeter was sarcastic. Pool closed; indoor pool was reason we booked motel. No mention at time of booking. Handicap rooms were farthest from entrance and dining area. Wi-Fi connection was always 'poor'. The Breakfast Buffet was sad; poor selection. Would not recommend.

Enjoyed our stay. Hotel was clean,room was nice and comfortable. Staff was very good.

Let's start with the positive the staff was extremely friendly- particularly Helen at the front desk. The negative follows- when I booked my room I requested non smoking , I was given a smoking room, no other non smoking rooms were available as there was a conference in town for the w/e. I arrived to check in around 2:50 pm & was told my room was not ready and could I come back in an hour- I waited instead in the lobby within 20 mins I was given a room. The shower was nice and hot upon arrival, however the next morning the water pressure was so low it was barely a trickle of lukewarm water. The smoking odor in the hallway and room was so overwhelming at one point during the night I felt as if I needed to go outside just to breathe fresh air. I can not comment on the breakfast as I left before partaking to breathe fresh air. I believe the facility has potential - a caring staff - just need an upgrade and convert to all non smoking rooms- or provide a strong air freshener or air purifier for customers who are non smokers and have to use these rooms.

This hotel really has the potential to be good. The toilet in my room was sort of gross and it was obvious that someone had a party in the room previously because there was silly string all over the ceiling. A little more care with cleaning the room would have helped. The breakfast was sad. At first there was no hot water to make hot tea or oatmeal. I asked for some and when it was brought out it was just lukewarm. I don't expect much from a hotel breakfast but this one seemed less than bare minimum. On Saturday night there was a big party going on in the pool area and breakfast area. The people having the party were playing really loud music and had completely taken over the pool area. I was very glad that I hadn't brought my suit with intentions to use the pool because it would have been impossible.

Was in town for niece's graduation. Good location of hotel and everything was nice. No complaints

The room was clean, the breakfast was good, the staff was friendly.

swimming pool was disgusting,and no place to sit. morning management staff was rude.booked none smoking got smoking.hotel was dirty .

The hotel smells like cigarette smoke. I was in a non smoking room but it made no difference b/c the smoke fills the halls and seeps underneath the door. I went to take a shower when I got in and the shower turned into a bath (shower was backing up). The customer service rep did offer to move me to a smoking room or a regular king room b/c there was no one there on a Friday evening at 5 p.m. to fix the shower. Then the bathroom overall was dirty! Thrash on the floor, used soap in the shower, shower walls and floor filthy. The only bright spot was [...] from housekeeping that came by the next day and cleaned that bathroom like it was her own.The doors shut insanely loud.

Convient location to interstates and local restaurants

The finding of this hotel was not easy but we arrived late and that did not help....Better directions are definetely needed since the people are nice. The rooms are wonderful. Breakfast a two thumbs up.....The pool needed its hot tub and some fitness equipment needed some minor repair....Other than that awesome stay

Great staff. The hall did have slight ordor. Rooms clean . Did have hard time finding the hotel...called but got bad directions. Good selections for dining in area.

I thought the rooms were filthy, the hallway's smelled like smoke - even though our room was smoke-free. The remote was broken, there were holes in the blankets, and the mattress was lumpy. The bathroom was disThe staff was very attentive and friendly, but I wouldn't stay there again - it needs to be updated and thoroughly cleaned. The shower was gross - I found hair on the tub and the wallpaper was peeling off the walls. Needless to say, I didn't use the shower!

The Baymont Inn & Suites in Winston-Salem was a good value and was in a good location. The breakfast bar was well stocked. The staff was friendly and helpful.

Nice hotel for the $$$$

200 Mercantile Dr Winston-Salem NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Baymont Inn & Suites Winston Salem is located 0.8 mi (1.4 km) from SciWorks and within a 10-minute drive of Wake Forest University. This 88-room motel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Bethania Station and also a short drive from Lawrence Joel Veterans Memorial Coliseum.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Baymont Inn & Suites Winston Salem's 88 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Baymont Inn & Suites Winston Salem enjoy an indoor pool, free WiFi in public areas, and coffee in a common area. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Baymont Inn & Suites Winston Salem

Everyone (3) Business (2) Family (6) Other (2) Friends (2)
2
Everyone

Door locks stick Safety lock missing screws Wall light did not work Bath lights had burned out bulbs Overall condition was just ok

By on May 31, 2017

1

very poor

Everyone

Desk greeter was sarcastic. Pool closed; indoor pool was reason we booked motel. No mention at time of booking. Handicap rooms were farthest from entrance and dining area. Wi-Fi connection was always 'poor'. The Breakfast Buffet was sad; poor selection. Would not recommend.

By on May 1, 2016

5

hotel in winstom salem,nc

Everyone

Enjoyed our stay. Hotel was clean,room was nice and comfortable. Staff was very good.

By on Feb 23, 2016

2

struggled to meet needs

Singles

Let's start with the positive the staff was extremely friendly- particularly Helen at the front desk. The negative follows- when I booked my room I requested non smoking , I was given a smoking room, no other non smoking rooms were available as there was a conference in town for the w/e. I arrived to check in around 2:50 pm & was told my room was not ready and could I come back in an hour- I waited instead in the lobby within 20 mins I was given a room. The shower was nice and hot upon arrival, however the next morning the water pressure was so low it was barely a trickle of lukewarm water. The smoking odor in the hallway and room was so overwhelming at one point during the night I felt as if I needed to go outside just to breathe fresh air. I can not comment on the breakfast as I left before partaking to breathe fresh air. I believe the facility has potential - a caring staff - just need an upgrade and convert to all non smoking rooms- or provide a strong air freshener or air purifier for customers who are non smokers and have to use these rooms.

By on Mar 16, 2014

2

a place to rest your head

BusinessTravelers

This hotel really has the potential to be good. The toilet in my room was sort of gross and it was obvious that someone had a party in the room previously because there was silly string all over the ceiling. A little more care with cleaning the room would have helped. The breakfast was sad. At first there was no hot water to make hot tea or oatmeal. I asked for some and when it was brought out it was just lukewarm. I don't expect much from a hotel breakfast but this one seemed less than bare minimum. On Saturday night there was a big party going on in the pool area and breakfast area. The people having the party were playing really loud music and had completely taken over the pool area. I was very glad that I hadn't brought my suit with intentions to use the pool because it would have been impossible.

By on Feb 24, 2014

3

weekend stay

Singles

Was in town for niece's graduation. Good location of hotel and everything was nice. No complaints

By on Jun 11, 2013

3

spacious room, good breakfast

Families

The room was clean, the breakfast was good, the staff was friendly.

By on May 30, 2012

1

somewhere different next time.

Families

swimming pool was disgusting,and no place to sit. morning management staff was rude.booked none smoking got smoking.hotel was dirty .

By on Apr 5, 2011

2

you get what you pay for...

GetawayWithFriends

The hotel smells like cigarette smoke. I was in a non smoking room but it made no difference b/c the smoke fills the halls and seeps underneath the door. I went to take a shower when I got in and the shower turned into a bath (shower was backing up). The customer service rep did offer to move me to a smoking room or a regular king room b/c there was no one there on a Friday evening at 5 p.m. to fix the shower. Then the bathroom overall was dirty! Thrash on the floor, used soap in the shower, shower walls and floor filthy. The only bright spot was [...] from housekeeping that came by the next day and cleaned that bathroom like it was her own.The doors shut insanely loud.

By on Oct 12, 2010

4

a good deal

Families

Convient location to interstates and local restaurants

By on Jul 13, 2010