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Best Western Leigh Park Hotel

3.0 out of 5.0

Recent guest reviews

Stayed 2 nights here. Rooms were average and shower had no pressure at all so having a shower was a major event as you had to wash one limb at a time and that took forever. Rooms were clean but asked for a light bulb to be replaced as it had blown and it never happened so could not see the keyboard of my laptop as the blown bulb was right over the desk so was hard to work in the early morning as the WiFi did not come on till 5.00am so I could not access it at 4.00am when I had to contact Australia.Breakfast buffet was ordinary. No lift on the premises and getting suitcases up the winding staircase was hard and no help was offered. I am nearly 70 yrs old reasonably fit but I had been traveling for 3 weeks with a 50kg suitcase and my sister who is 70 had the same trouble too. There are no ground floor rooms at all Supposed to be a 4 star establishment (we booked it online from Australia) but I would say 3 stars would be closer. Would only go back if I really had to.

We attended a wedding reception here on 13/10. The room was stunning, and the venue is beautiful. What got me was the £1 coin situations. There was a notice on every till saying that the old £1 coins could not be used on the weekend of 13/14/15 October and the bar staff would not be accepting them. This is fine but for every round of drinks I was paying for I was receiving the old £1 coins in my change. It wasn't until the father of the bride had a loud word with a barman that he offered to change the £1 coins for new ones. May seem silly to some people but having £12 in £1 coins in my purse that I couldn't spend was pretty frustrating The on site DJ was also very poor. More nightclub music than wedding music.

Stayed two nights in September as a part of a small French group travelling in south England. On Friday night there was a wedding party with very noisy music, good for them but not for my sleep ! When reserving for a WE, ask for a room far away from the banquet rooms to get a quiet night. My bathroom only had roof lighting, making shaving very difficult, also no bath gel. Would have preferred more choice of bread at breakfast. I may have missed it, but did not find an international (CNN) or French speaking TV channel.

Last weekend I attended a wedding at this venue and stayed overnight. It is an ideal place for a wedding with lots of quiet areas to sit in, if you do not wish to sit in the main reception area during the evening. The views from the garden were stunning. The wedding breakfast was delicious and delivered efficiently by the busy waiting staff. The evening buffet was also well presented. We stayed at the hotel overnight taking several rooms. All our rooms were well appointed ,clean and comfortable. The breakfast choice in the morning was good. I am hoping to return to the hotel for a short break in the near future.

Went with a group of 14. We were well looked after without either discommoding other guests or being ghettoised. My room was well appointed,clean and comfortable. The food was consistently competent, although undistinguished. Good value for ,money. Not that easy to find without satnav

Attended a wedding at this gorgeous looking property and was really looking forward to it; unfortunately a number of things let this trip down. The rooms, understandably, are dated, but unfortunately are also in desperate need of some TLC. The room that I stayed in did not have a functional shower (no hot water), and despite attempts by the staff to get it going it would not work. There also seems to be some management issues. On the day of the wedding where there are over 70 guests, they put one member of staff at the bar, which meant a long wait for everyone. However, not all is negative. As mentioned the grounds of this period building are lovely, and the food for the evening and breakfast was delicious. Overall, disappointed with what could have been.

Lovely setting for my daughter in laws surprise birthday party. The suite had a separate room with tables a bar dance floor and room for the photo booth. So plenty of space for guests to mingle etc. A special mention to chrissy, who went out of her way to make it a memorable weekend.

Spent four nights at this hotel which is a 3 minute car ride from the centre of Bradford upon Avon and 20 minutes from Bath. Very reasonable price between £60 and £100 depending on single or double or luxury. I had a lovely quiet spacious double room overlooking the gardens. Meals are taken in the glasshouse with a superb view for many miles around. Food is very good and chef should be congratulated given that prices are great value. The female staff are in general fun and friendly. The men need follow their example. The wine list could be politely described as needing attention. Other than that I enjoyed my stay here. Well worth visiting the lock in the centre of town and spending a pleasant hour or two watching the narrow boats pass through.

We stayed overnight as a family member was getting married at the property, reception were helpful bringing up jugs of water, ice and fresh glasses for the bridal party as it was an absolutely beautiful day. Wedding breakfast service was average and slow, food was very good but it took along time to arrive and had big gaps between courses most of our table didn't even get a coffee at the end. Table space was a squeeze as side plates and glasses were not cleared during service (I did ask and was ignored by a young lady) plus the bride actually had to get up and ask for wine on our table as they had missed all the family tables, it appeared that they were very short staffed (confirmed by a member of staff 3 had called in sick) the members of staff there did there very best especially those behind the bar and should get a pat on the back, unfortunately I had to ask for tables to be cleared on more than one occasion as it looked messy for the evening guests arriving. Doors from main function room to the outside are lovely but would benefit from some outdoor lightning we placed lots of solar jars from the table centres and it made a huge difference. Finally our family room which was far more expensive then those in a double was small and right in the eaves not the best approach with z beds in the hallway and incredibly hot (on request we did get a fan) it was clean but someone had decided to take a wee in our toilet before our arrival which was somewhat off putting! Breakfast was nice if again slow with refilling hot option and no pastries left. All the makings of a great property decorating the halls to the rooms in the upstairs would make it a difference as it felt like stepping back in time and a fear what was waiting at the end thankfully rooms were ok decor wise.

We took an overnight stay for our son's wedding being held at the hotel. The wedding went well with beautiful grounds helped by the excellent weather. The service at the wedding could have been better and at times was quite slow. The service in he main hotel bar was also very slow and the barman was lacking in customer service skills. We had a very large room with a big comfortable bed and lovely view across the grounds. The bathroom was also large but the shower was very poor with very little water pressure. We had been told that discounts were available as part of the wedding party but upon calling the hotel direct I established that it was very slightly cheaper to book via booking.com or hotels.com. When I pointed this out on the phone I was not offered any further reduction which I thought was 'short sighted' given the hotel had to pay commission to the booking company. Needless to say I did not book direct with the hotel. I would rate the stay as average overall but it could have been so much better with a bit more attention to customer service.

Leigh Road West Wiltshire Bradford-on-Avon England

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Best Western Leigh Park Hotel is located within a few miles (5 km) of The Courts Garden and Great Chalfield Manor. This 38-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. In central Bradford-on-Avon, the hotel is also close to Westwood Manor and Claverton Pumping Station.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

All 38 rooms feature coffee makers, phones, and desks. Flat-screen TVs come with digital channels. Bathrooms offer hair dryers and free toiletries.


Property features

Best Western Leigh Park Hotel features free WiFi in public areas, conference space, and an arcade/game room. If you drive, put free parking to good use. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Additional amenities include laundry facilities, a porter/bellhop, and wedding services.

Room options

Comfort Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking, View

Full 1 | Sleeps 2

Comfort Room, 1 Double Bed, Non Smoking, View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 542 reviews