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Sheraton Wilmington South Hotel

4.0 out of 5.0

Recent guest reviews

Parking and the ability to enter the hotel is difficult. I had to carry bags, handle 3 children and walk from the back of the parking lot to the front of the building which is on a incline. There wasn’t any type of ground level entry to the building that would make ease for guests to navigate from the parking lot to the building.

The hotel was good for the most part. I did notice however on the floor below the window what looked like pieces of cracked sheet rock as if work was done but the area wasn’t cleaned completely. The wall paper was lifting in that area also, so it may be something that needs to be addressed. The bed was clean and very comfortable and the bathroom was basic. The binder that gives information about the hotel and things to do nearby needs to be cleaned and the pages replaced. I would stay here again if I were traveling to that area.

Ordered club suite for extra space and we didn't get that it was a room with double beds and that is it . front desk told me cause I ordered from expedia that is what I get which I ordered off of orbitz anyways. IF I wanted a traditional room I would of ordered it and saved more money. Room was suppose to be soundproof umm no! Heard everything going on in halls and above us and obviously they were partied all night! Bed luxury nope not really woke up with back ache, bedding had stains all over it, bathroom floor looked like it hasn't been mopped in months. Tv also didnt work and called them and said they were trying to get it fixed but didn't so missed the Truck race . When you post drinks included might want to know it is soda and milk . Breakfast was ok . Steer away ! They have no customer service very rude staff!

Staff was great. Room was clean, but hotel in need of a rehab/freshen up. Carpet in the room stained and warn. Bathroom fixtures in need of repair. Again, staff was excellent.

Overall good experience. Pool and jacuzzi nice as well as gym. Lounging area kool.

Checked into my room and it was dirty. Bed unmade, pillows on the nightstand and on the floor. Lights didn't work. Called the front desk to switch rooms and they asked me to come back down to the front desk. I said no, really late and I was exhausted. Someone met me and moved me to another room that smelled god awful and the thermostat only worked really hot or really hot. Cobwebs in the corners of the ceilings. Made for an uncomfortable nights sleep. Otherwise the room was spacious. Close to my office.

It was good experience Good stuff Profesional Very clean room.and hotel

Great staff! Great stay with kids and dog. Will stay again.

When we arrived late on a Friday night there was an event in the front "lobby" area that was quite loud. The desk person was very gracious, upgraded us to a room that did not overlook that area and gave us free breakfast! All unsolicited! The next morning the gentleman at the buffet was very hospitable. I would come back here in a heartbeat!

I enjoyed my stay... Even though we have some issues with neighbors Hotel staff got on the problem right away

We came for a wedding, the hotel was comfortable, staff very professional

Stayed for 3 nights, had a very updated clean room.

Half way stop from Vt to Obx , this hotel is brand new and the rooms are very spacious and comfortable. Parking is easy and safe right out the main lobby. The are not set up great for meals, had a light dinner and buffet breakfast that was adequate at best although staff was simply wonderful. I would stay there again in a heart beat !

The hotel is beautiful, clean and the staff are friendly

I loved this hotel, the location, and comfort level it offers to any person who is single or staying with a family. The staff was very friendly and helpful. Definitely staying here again

We enjoyed ourselves would've really love to have a Jacuzzi and smoke room but it was cleaned and staff was friendly..I would stay again

For shopping experience, very comfortable and trendy appearance

We were just at the Sheraton for one night - on the way home for a visit in Maryland. Very pleasant staff. Beautiful room. Only think missing was a mini-bar/refrigerator. Would most definitely go back.

The location is just ugly, but at the multiple intersections of highways, I guess pretty isn't really a choice. It could use a little updating inside, but what it lacked that way, the staff more than made up for with their sincere pleasantness, and correct directions. Had room service for dinner, excellent meal, fast and hot, great menu choices. The hot tub in my room was to die for, and the bed was so comfortable. Huge fluffy pillows, super soft sheets. It's probably the best night's sleep that I've had in a hotel. Check in and check out each too less than 2 minutes! I definitely got lucky with this choice of hotel.

Stayed here for a night on a business trip, and it doesn't get much better than this when it comes to picking hotels for business trips. Clean rooms, nice staff. It's right off a highway, so while it's convenient, there is nothing else around this neighborhood. But still, I had a great time here and a refreshing night of sleep.

365 Airport Rd New Castle DE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Sheraton Wilmington South Hotel places you within a 10-minute drive of Banning Park and Wilmington and Western Railroad. This 192-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center. Also nearby are Christiana Mall and Christiana Care Health System.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 192 rooms are soundproofed and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and ironing boards are other standard amenities.


Property features

At Sheraton Wilmington South Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 15 per day)—also useful is a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 9 meeting rooms, a conference center, and a 24-hour business center.

Guest reviews for Sheraton Wilmington South Hotel

Everyone (10) Couples (8) Business (2) Family (3) Friends (1) Other (1)
3
Everyone

Parking and the ability to enter the hotel is difficult. I had to carry bags, handle 3 children and walk from the back of the parking lot to the front of the building which is on a incline. There wasn’t any type of ground level entry to the building that would make ease for guests to navigate from the parking lot to the building.

By on Mar 27, 2018

4

one night

Everyone

The hotel was good for the most part. I did notice however on the floor below the window what looked like pieces of cracked sheet rock as if work was done but the area wasn’t cleaned completely. The wall paper was lifting in that area also, so it may be something that needs to be addressed. The bed was clean and very comfortable and the bathroom was basic. The binder that gives information about the hotel and things to do nearby needs to be cleaned and the pages replaced. I would stay here again if I were traveling to that area.

By , from Brooklyn, NY on Dec 11, 2017

1

how is this a 4 star???

Everyone

Ordered club suite for extra space and we didn't get that it was a room with double beds and that is it . front desk told me cause I ordered from expedia that is what I get which I ordered off of orbitz anyways. IF I wanted a traditional room I would of ordered it and saved more money. Room was suppose to be soundproof umm no! Heard everything going on in halls and above us and obviously they were partied all night! Bed luxury nope not really woke up with back ache, bedding had stains all over it, bathroom floor looked like it hasn't been mopped in months. Tv also didnt work and called them and said they were trying to get it fixed but didn't so missed the Truck race . When you post drinks included might want to know it is soda and milk . Breakfast was ok . Steer away ! They have no customer service very rude staff!

By , from pa on Oct 3, 2017

4

weekend getaway

Everyone

Staff was great. Room was clean, but hotel in need of a rehab/freshen up. Carpet in the room stained and warn. Bathroom fixtures in need of repair. Again, staff was excellent.

By , from baltimore md on Sep 25, 2017

4

nice clean hotel near interstate highways.

Everyone

Overall good experience. Pool and jacuzzi nice as well as gym. Lounging area kool.

By , from D on Jul 4, 2017

3

just okay

Everyone

Checked into my room and it was dirty. Bed unmade, pillows on the nightstand and on the floor. Lights didn't work. Called the front desk to switch rooms and they asked me to come back down to the front desk. I said no, really late and I was exhausted. Someone met me and moved me to another room that smelled god awful and the thermostat only worked really hot or really hot. Cobwebs in the corners of the ceilings. Made for an uncomfortable nights sleep. Otherwise the room was spacious. Close to my office.

By on Mar 12, 2017

5

very nice hotel

Everyone

It was good experience Good stuff Profesional Very clean room.and hotel

By on Jan 19, 2017

5
Everyone

Great staff! Great stay with kids and dog. Will stay again.

By , from maine on Jan 6, 2017

5

staff great at working with us

Everyone

When we arrived late on a Friday night there was an event in the front "lobby" area that was quite loud. The desk person was very gracious, upgraded us to a room that did not overlook that area and gave us free breakfast! All unsolicited! The next morning the gentleman at the buffet was very hospitable. I would come back here in a heartbeat!

By , from Silver Spring, MD on May 12, 2016

4

relaxing

Everyone

I enjoyed my stay... Even though we have some issues with neighbors Hotel staff got on the problem right away

By on Mar 11, 2016