Great location for a relaxing weekend in Wilmington.
We stayed at this hotel for one Saturday evening. The room was next to the elevator and it was loud. The pillows and the bed were uncomfortable-we woke up with back pain. No microwave or fridge in the room. Location was amazing-walking to the river boardwalk; checking in and out was easy and a hassle free and plenty of parking space. Walking distance to downtown shopping center.
Front desk was very friendly and quick at getting me checked in.
Wonderful stay & staff!
Fantastic hotel, our room had an amazing view for the river. Just the bathroom could use some updating.
River view was great. Property was just tired and needed to be cleaner. We left a day early.
The room smelled like cigarette smoke.
No refrigerator. No free parking. Basic room for the high cost
Very clean and you can walk to all of the local restaurants and shopping. The staff was super nice and helpful, especially Winston!
Everything
No Refrigerators in rooms. Never experienced it before!
Overrated! Our room was ok, the bathroom outdated with a toilet about 12 inches off the floor. we asked for housekeeping, they only gave new towels, garbage was left in the room.
good location for my event
if you can afford it.. ask for a water view
We stayed one night at this hotel to attend a Miranda Lambert concert. The room was great! The location was great! My complaints are…… We left our keys in the room as we were leaving. We didn’t know you had to have the parking key to get out of the parking lot going home. So we had to go back in to get another key. I also didn’t understand the $15 parking charge. Would I stay here again? Probably.
I’m not sure if it is because of covid, but there were no refrigerators or microwaves in the room. Parking was expensive. But the staff was friendly and extra accommodating.
Located in Wilmington Historic District, Hotel Ballast Wilmington, Tapestry Collection by Hilton is adjacent to Riverwalk and within a 5-minute walk of other popular sights like Cape Fear Community College. This hotel has 272 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start weekends with full breakfast, available for a fee from 7:00 AM to 11:00 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
At Hotel Ballast Wilmington, Tapestry Collection by Hilton, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is USD 20 per day (USD 25 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Great location for a relaxing weekend in Wilmington.
We stayed at this hotel for one Saturday evening. The room was next to the elevator and it was loud. The pillows and the bed were uncomfortable-we woke up with back pain. No microwave or fridge in the room. Location was amazing-walking to the river boardwalk; checking in and out was easy and a hassle free and plenty of parking space. Walking distance to downtown shopping center.
Dear ARTENIDA, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to the river boardwalk. Your praise for our check-in and check-out service is much appreciated. However, We apologize for the noise disturbance and room amenities issue during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Thank you again for your nice comments. We look forward to your next visit to Hotel Ballast Wilmington, Tapestry Collection by Hilton. Best Regards, Ronnie SalamehDirector of Operations
Dear ROBERTO, We appreciate you taking the time to leave your kind rating for Hotel Ballast Wilmington, Tapestry Collection by Hilton. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to host you again soon!Best Regards, Ronnie SalamehDirector of Operations
Front desk was very friendly and quick at getting me checked in.
Dear Faith, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton! We're delighted to learn that our front desk team provided you with friendly and efficient service. Your positive feedback tells us we are fulfilling our commitment to delivering exceptional hospitality, so we genuinely appreciate your kind remarks. We look forward to welcoming you back for another seamless stay in the future. Best Regards, Ronnie SalamehDirector of Operations
We appologize for any troubles.
Wonderful stay & staff!
Thank you for your kind words.
Fantastic hotel, our room had an amazing view for the river. Just the bathroom could use some updating.
Dear Kaleem, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton. We are fully committed to ensuring an exceptional stay for every guest, and we are thrilled you enjoyed your time with us here. Thank you for mentioning your love for our relaxing rooms and the spectacular views from our hotel. Furthermore, we appreciate your remarks regarding our bathroom, as we always want to know how we can improve our accommodations. It was a pleasure having you as our guest, and we hope to see you again soon.Best Regards, Ronnie SalamehDirector of Operations
Dear Guest, We appreciate your gracious rating about your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, David PerkinsAssistant General Manager
Dear John, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hotel Ballast Wilmington, Tapestry Collection by Hilton, and we look forward to welcoming you again soon.Best Regards, David PerkinsAssistant General Manager
River view was great. Property was just tired and needed to be cleaner. We left a day early.
Ashley, thank you for taking the time to review our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. It is unfortunate that you had to leave us earlier than anticipated, but we hope you will consider giving us another chance to redeem ourselves. Best Regards, David Perkins Assistant General Manager
Dear Marland, We are thrilled you enjoyed our prime location for a relaxing weekend getaway. Our aim is to provide an enjoyable experience for all our guests. Thank you again for your generous comments. We look forward to your next stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton.Best Regards, Ronnie SalamehDirector of Operations