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Recent guest reviews

Hotel needs to be updated. Check-in wasn't thorough-no info provided on pool, parking or breakfast (had to ask). Parking is not monitored, no key card is needed for entrance/exit, and the gate was broken - this is concerning as the hotel is in a "city" and security and peace-of-mind could not be established.

Wonderful stay definitely will be back and will be recommending

Many people and staff without face covering or social distancing

We have stayed at this hotel twice and will be back!! For starters the staff are very pleasant. We stayed in the Queen suite which had a very nice kitchen with everything you need. Breakfast was exceptional!! We also brought our dog both times and everything was perfect for him.

Run down, entire hotel is in desperate need of a total renovation. Food was terrible, no yogurts, no fruits, very poor.

Arriving here, the property was not too pleasing since we came in the back door and had to go through a few long hallways to get to the front desk, but that was the only place to park for check in. The hotel itself is old. It smelled old. If you like antiques then this would be great for you. We personally didn't care for the 'oldness", The staff however was very friendly. It was pouring rain so I really liked that their restaurant was on property. We had apps and drinks at the bar, again the staff was quite friendly and accommodating. There was a wide variety of food and it was all good. The breakfast was included in our stay and I have to say it was probably the best free breakfast we've had in a long time. The room itself had a very funky toilet, again old. The AC unit was a little loud but all in all it was a good buy for the money.

Lots of character & super friendly staff. The downtown area is nice too.

Beautiful property and very good service. Perfect location to Penn College of Tech. Clean and comfortable room. Very nice hotel.

It was a nicer classic hotel, very clean with a friendly staff and nice restaurant

This is an excellent hotel, especially considering the very reasonable cost. My room was large, clean and inviting. The staff was always ready to help with any of the little problems (and probably with big ones, although I did not have any) that occasionally arise. This was the home of the Little League All Stars and the nostalgia was definitely there. I loved it. I would highly recommend this hotel for groups or individuals. I stayed for two night and would have stayed longer if my schedule had permitted. All in all -- a grand bargain to satisfy everyone's needs. Steve Winter Little League World Series, 1951

My wife always wanted to stay at the Genetti and we decided to check the area out one weekend. We enjoyed both a farm market and another city festival within walking distance. Good restaurants close by, too. Hotel was fine and loved the old photos around. Breakfast was a little disappointing but overall I think we would come back and stay there.

Nice hotel in downtown Williamsport. Classic decor, we love the glass doorknobs! Room was spacious, but the bathroom was tiny. Great view of Williamsport and countryside from the 7th floor. All of the staff was helpful and friendly

W 4th St. Williamsport PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Genetti Hotel, SureStay Collection by Best Western places you next to Williamsport/Lycoming Chamber of Commerce and within a 10-minute walk of Market Street Bridge. This 3-star hotel welcomes guests with 208 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Genetti Hotel, SureStay Collection by Best Western's 208 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Genetti Hotel, SureStay Collection by Best Western, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 King Bed and 1 Double Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Kitchenette

1 Queen Bed | Sleeps 2

Guest reviews for Genetti Hotel, SureStay Collection by Best Western

Everyone (12) Couples (4) Business (2) Family (11) Other (1) Friends (1)
3
Friends

Hotel needs to be updated. Check-in wasn't thorough-no info provided on pool, parking or breakfast (had to ask). Parking is not monitored, no key card is needed for entrance/exit, and the gate was broken - this is concerning as the hotel is in a "city" and security and peace-of-mind could not be established.

By on Sep 13, 2020

Review comment responded on Sep 16, 2020

Thank you for taking the time to review our hotel. I do apologize you felt uneasy, we are waiting on a part to fix our parking gate. I will address your concerns about the check in process with the front desk staff.

5
Family with small children Family

Wonderful stay definitely will be back and will be recommending

By , from Williamsport Pa on Aug 19, 2020

Review comment responded on Aug 20, 2020

Thank you for taking the time to review our hotel, we are glad you enjoyed your stay.

3
Family

Many people and staff without face covering or social distancing

By on Jun 21, 2020

1
Everyone

By on Mar 26, 2020

Review comment responded on Mar 27, 2020

We are sorry to here you were unhappy with your stay. We would like to know what went wrong, and how we can improve. We would greatly appreciate your feed back .

5
Family Family

We have stayed at this hotel twice and will be back!! For starters the staff are very pleasant. We stayed in the Queen suite which had a very nice kitchen with everything you need. Breakfast was exceptional!! We also brought our dog both times and everything was perfect for him.

By on Jan 31, 2020

Review comment responded on Feb 2, 2020

Thank you for taking the time to review our hotel. We are glad you enjoyed your stays. We love hearing from our return guests. Looking forward to you next visit.

5
Everyone

By on Dec 4, 2019

Review comment responded on Dec 7, 2019

Thank you for taking the time to rate our hotel.

3
Everyone

By on Oct 7, 2019

Review comment responded on Oct 7, 2019

Thank you for taking the time to rate our hotel

2
Family Family

Run down, entire hotel is in desperate need of a total renovation. Food was terrible, no yogurts, no fruits, very poor.

By , from New York on Sep 30, 2019

Review comment responded on Oct 1, 2019

I am sorry to hear you were unhappy with your stay. We offer vanilla yogurt and fresh cut fruits on our breakfast buffet daily. Not sure how it was missed. I do apologize.

4
Everyone

By on Jul 9, 2019

Review comment responded on Jul 11, 2019

Thank you for rating our hotel

4
Everyone

By on Jun 19, 2019

Review comment responded on Jun 19, 2019

Thank you for rating our hotel

Genetti Hotel, SureStay Collection by Best Western

200 W 4th St., Williamsport, PA 17701
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