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the pools were great and the hot tub also they had towels at your request
Plenty of activities for the teenagers. We love the size of the rooms.
Definitely need to upgrade to 2 hot tubs. The place is beautiful. Customer service was excellent.
The amenities center was a big hit with the kids and conveniently located in the development. Room size was perfect for our family.
Enjoyed time at this property. Rooms are well equipped and spacious. Only complaint with actual room was that the showers had very low water pressure. The amenities on the property were great. There are 3 separate pools, one of which is adults only, a bar and restaurant on the property, two arcade rooms, 18 hole mini-golf, tennis courts, and a movie theater that has nightly showings.
Loved the facility. Weight room is great. Pools r clean & like pool for adults. Family likes game room. Everything always works or they get it fixed. Like to play golf at facility . Highly recommend this resort.
Check in process was laborious but the stay was fine.
Great place. Needs to be modernize. Toilets need to be updated, screens in windows, update plugs with usb charging. And add lock on entrance doors with the ability to be open by room key. And finally add food locations or room service.
Overall stay was marred by theft on the property and dishonest employees upon checkout. Management was gracious and sympathetic but still an unfortunate event seeing as the room was otherwise nice. Spacious suite, close to all attractions. Hard to find via GPS - google maps takes you to their back entrance.
With several pools, tennis courts, and free video games and miniature golf, there is a lot to do on site. It's also very close to both Busch Gardens and Colonial Williamsburg while being tucked away in a nice area. The staff in the pool/game area were outstanding - they had a lot of personality. But there were numerous calls from the main office attempting to hard sell us on a time share, most ending abruptly when we said no thank you.
Took our two grandsons to Williamsburg, Jamestown, BuschGardens and Water Country USA and stayed at the Wyndham Kingsgate. The two outdoor pools were a selling point, but the large pool was closed the three days we were there and hundreds of people jammed into a tiny pool to cool off, some in their street clothes. DIsgusting. Additionally, when we checked in, we were shuffled to staff who invited us to a buffet breakfast the following morning. We were naive and didn't realize this place is a time-share venue...thought they were just being nice...as our staffer said it was because we had payed a "pretty penny" for our stay. She then gave us coupons for meals in the area, never suggesting they were only to be used if we attended the breakfast. ( We were supposed to put our grandsons in child care so we could listen to their spiel!! )We had thought the coupons were a nice gesture, but management called us after we used them and said we owed them the money because we had not attend the breakfast. We absolutely were not told the coupons were only "payment" for attending the breakfast. Needless to say we will never grace the door of a Wyndham and I hope those who read this review will do likewise.
We stayed at the Wyndham Kingsgate for a last minute getaway to Williamsburg. I was unaware that it was a time share property and what that actually meant in terms of the stay. There was no housekeeping services provided while staying, they ask you take out your own garbage from the room. Our main issue was the noise from the room above. We were put in a 1st floor room, and the room above was also occupied. Every step they took as well as any movement from their bed made very loud noise through the ceiling, making it difficult to go to sleep and not be woken up by any movements above.
It was a good experience. Lot of in house things to do. Safe for kids to walk around and play. Friendly staff.
We took our kids on a long weekend. Two bedroom suite was great for the 6 of us. Lots of space. We spent most of our time at the local attractions, the kids want to come back and spend a day at the resort and use all the amenities offered.
Lack of continuous hot water in shower for the whole family- very unpleasant.
We truly enjoyed our stay at the Wyndham! Everything that we needed for our entertainment purposes was close by: dine-in movies, restaraunts, outlets, etc. Entering the room, everything was clean, and our bed was cozy. The couch was small and hard, but we had every everything else that we needed in the living area. There was also a small washer and dryer for our convenience. Wifi was available, but it was VERY slow! Although this time around my fiancé and I went, I would definitely bring the entire family next time around. We truly enjoyed our stay!
The condo was excellent and just what we wanted because we wanted to be close to Colonial Williamsburg. My only complaint was that the showers lacked handrails which made them more dangerous than my home.
Hotel was clean and the grounds were keep neat there was no room service that's the only complaint
Check in was very slow due to Wyndham not having received my reservation.Luckly for us,Wyndham had a vacant room for us.Once finally checked in,the resort was great.Except we were not aware this resort is a time share.We were asked to sit in a presentation for 1 hr,we agreed,but we did not get released for 2 hrs.Very frustrating.
College of William and Mary is within 2 miles (3 km) of Wyndham Kingsgate while other popular attractions such as Colonial Williamsburg are within 3 miles (5 km). This 600-room, 3-star resort welcomes guests with 2 outdoor pools, a restaurant, and an indoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All 600 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and TVs with cable channels and DVD players. Washers/dryers, sofa beds, and microwaves are also standard. Weekly housekeeping is available.
At Wyndham Kingsgate, guests enjoy 2 outdoor pools, an indoor pool, and a fitness center. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Other amenities at this family-friendly resort include a spa tub, free WiFi in public areas, and a business center.