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Quality Inn And Suites Wichita

2.5 out of 5.0

Recent guest reviews

Food scraps and empty wine bottle under beds. Toilet didn’t flush. They fixed everything quickly and were apologetic. Pretty noisy the second night. Young folks being rowdy. Next morning toilet wouldn’t flush again. Not a good experience. Will not stay again.

Justin was very helpful as I spilled some cookie crumbs on the floor and he came and vacuumed them up. He was very friendly as he suggested the Mc Bride Steak House and it ws gteat.

The stay was excellent. But they need a larger breakfast room.

We were shocked at our experience. There was no on-line advance notice that they were spray painting all over the hotel. Sometime after our arrival the smell struck and was VERY strong. Worst of all, no refund was offered and the General Manager has refused to communicate with us or respond to calls from the Corporate office - as yet. The Choice brand chain of hotels is usually very reliable so we are chalking this experience up to the serious failings of this particular property and, especially, its General Manager. To have a problem at a hotel is not terribly uncommon, but to refuse to communicate with a customer subsequent to the bad experience is the a very low level of professionalism - it is unprofessional. We are very disappointed at the lack of response of this GM about this bad experience.

Pleasant stay in large rooms, quite atmosphere and nice breakfast served.

Was a good price for the hotel. The location was a little farther from where we needed to be but hotel was clean.

No soap in the room, and another guest's leftover shower gel still in room. Yuck. Rusty bathtub with caulk peeling away from tub. Room 230. Needs better in room coffee packets. Weak coffee in lobby also.

Very easy excess from hwy. Breakfast not the best but good biscuits. And they had no soap are shampoo in the room nor the entire hotel

Reviews left me not so excited about our stay, but we had already booked the room, so we decided to try it out. Everything was good and at the price, you can't beat it. Breakfast is just OK and the rooms aren't the fanciest, but if you're looking for a place to stay near Sheppard AFB, it's worth the price.

Very nice room, had the three main necessities: hot water, nice bed, working tv. Breakfast was great. Located in a nice area and easy to get to. Will definitely stay here again.

Staff was courtesy, room was clean and comfortable, and you can't beat the price and location!

The rooms are actually very nice for the price, but the bathrooms need some renovation. My toilet flooded my bathroom, but the staff was very attentive and switched me to another room right away. The continental breakfast was also better than expected. Great biscuits and gravy!

The hotel is extremely quiet, easy access of the freeway, the staff is VERY hospitable, and the room comfort is precisely what we needed after a long day on the road. For you business travelers, how about a full size ironing board, perfect condition iron, roomy shower, sound proof door, and a continental breakfast that will get your day started right (bring your own maple syrup for the fresh made waffles, or dig in to the biscuits and gravy).

The staff was great. Helped me with everything that I needed.

The staff was very helpful. Helped me get all that I needed to be comfortable.

Perfect place to visit my family. Near the AFB and many restaurants.

My little doggie was able to come with me to visit my best friend up in Wichita Falls.

Room was neat and clean. Location was close to the highway and provided easy access. Breakfast choices were somewhat limited but adequate for us. Staff was friendly and helpful. Wifi network was available and worked as expected. There were no real minuses. Overall a nice place to spend the night in a clean comfortable room and much better than some places that were in this price range.

This was the worst experienced of my life. The hotel smelled of sewer and the televisions did not work neither did the A/C in any of the rooms. We asked to be moved to another room and the desk clerk Heather told us we couldnt be moved but were welcomed to find another another hotel but we couldnt get our money back. she made the remark to us that we only paid X amount of money on the room ,and she smiled about it. She was very unprofessional.There was also a used Towel hanging over the shower. I would like my account to be credited. I am back in town today but I am staying at another hotel.I will never stay at this hotel again

I was very skeptical coming here due to all the bad reviews not just here on Orbitz but everywhere. I really didn't have any other choices due to the fact that I have limited finances. Lucky for me, I called ahead of time and talked to the manager and he said that I had booked one of their more recently renovated king suites with new carpeting and bedding and everything. Plus he told me that through Orbitz, I had gotten a steal. The room itself was fairly clean, bed very comfortable (VERY. The pillows were plush and the mattress had a nice pillow-top cushion). Upon looking in the bathroom, I saw the tub. It's not that it's dirty so much as some of the paint's chipped off, but I could get over that. I was fairly surprised with the hot breakfast and tickled by the Texas shaped waffle maker. I didn't eat the eggs only because I'm a picky eater, but everything looked good. The staff was fairly pleasant - I guess as long as you don't give them attitude, they won't shoot it back in return. As far as location goes, it was in an interesting part of town, but I felt safe enough. Plenty of lighting in the parking lot and there's another inn nearby and it's right next to the interstate. Overall, I enjoyed my weekend stay there and if I had to, I'd go back.

Guest reviews for Quality Inn And Suites Wichita

Everyone (5) Couples (9) Business (3) Family (7) Other (1)
2

not good.

Everyone

Food scraps and empty wine bottle under beds. Toilet didn’t flush. They fixed everything quickly and were apologetic. Pretty noisy the second night. Young folks being rowdy. Next morning toilet wouldn’t flush again. Not a good experience. Will not stay again.

By , from Kansas City on Nov 26, 2017

4

nice hotel close to the shepard air force basejust

Everyone

Justin was very helpful as I spilled some cookie crumbs on the floor and he came and vacuumed them up. He was very friendly as he suggested the Mc Bride Steak House and it ws gteat.

By , from Colorado on Nov 11, 2017

4

very nice for the reasonable price.

Everyone

The stay was excellent. But they need a larger breakfast room.

By , from Montana on Nov 5, 2017

1

did not tell us that they were spray painting...

Everyone

We were shocked at our experience. There was no on-line advance notice that they were spray painting all over the hotel. Sometime after our arrival the smell struck and was VERY strong. Worst of all, no refund was offered and the General Manager has refused to communicate with us or respond to calls from the Corporate office - as yet. The Choice brand chain of hotels is usually very reliable so we are chalking this experience up to the serious failings of this particular property and, especially, its General Manager. To have a problem at a hotel is not terribly uncommon, but to refuse to communicate with a customer subsequent to the bad experience is the a very low level of professionalism - it is unprofessional. We are very disappointed at the lack of response of this GM about this bad experience.

By , from KC on Mar 23, 2016

3

nice affordable hotel

Everyone

Pleasant stay in large rooms, quite atmosphere and nice breakfast served.

By on Mar 14, 2016

4

good hotel

Families

Was a good price for the hotel. The location was a little farther from where we needed to be but hotel was clean.

By on Jun 17, 2015

5

ok motel

Couples

No soap in the room, and another guest's leftover shower gel still in room. Yuck. Rusty bathtub with caulk peeling away from tub. Room 230. Needs better in room coffee packets. Weak coffee in lobby also.

By on Mar 26, 2015

2

no shampoo nor soap in entire hotel

Families

Very easy excess from hwy. Breakfast not the best but good biscuits. And they had no soap are shampoo in the room nor the entire hotel

By on Jul 12, 2014

4

surprised!!

Families

Reviews left me not so excited about our stay, but we had already booked the room, so we decided to try it out. Everything was good and at the price, you can't beat it. Breakfast is just OK and the rooms aren't the fanciest, but if you're looking for a place to stay near Sheppard AFB, it's worth the price.

By on Jul 7, 2014

5

festival stay

BusinessTravelers

Very nice room, had the three main necessities: hot water, nice bed, working tv. Breakfast was great. Located in a nice area and easy to get to. Will definitely stay here again.

By on Apr 28, 2014