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Recent guest reviews

Room and lobby was very clean. But AC unit in room didn’t work correctly and when turned on blew a very heavy musty smell that filled the room.

I had called ahead of time to tell them I would be late to the check in since I was traveling and they were fine with it. Once arriving, they didn’t have my booking (I booked through a travel site) and she was very patient and helpful while we tried to figured it out. I loved it here. I would stay again. She gave us a room close to the doors as well since we were traveling with a dog.

Great location minutes from Rend Lake. Nice lot for boat parking. Very clean and quiet hotel with comfy beds and soft towels. Breakfast was ok, but nothing to write home about. Staff was very courteous and helpful.

Bon rapport qualite prix, Petit dejeuner un peut leger en choix.

Clean room and friendly staff. Close to family and local events

Nice hotel. I like it cold when I sleep. The air conditioner was a little testy but, I followed their instructions and the room did finally cool off. I sleep well. The room was clean and the bed was very comfortable. Wake up call was an actual person and not automated.

Clean, friendly and very nice place! Everyone was helpful and accommodating!

First Stay here. Attended the funeral of a family member. Hotel was very clean, rooms were nice & beds were very comfortable, continental breakfast & coffee was perfect!

Nice hotel, everything new. Easy to get to lake. Clean and not too expensive. Will come back.

All the staff were very considerate...I don't know for sure but I think it's a brand new Hotel

wish it had laundry facilities for guests, coffee pot in the room and an exercise room

The staff is very friendly and the rooms are very clean. We stay here every time we are in the area and it's 10 times better than the other hotels In the area.

Freeway Lane Whittington IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour front desk

Pheasant Hollow Winery is within a 5-minute walk of SureStay Hotel by Best Western Whittington Rend Lake while other popular sites like Wayne Fitzgerrell State Park are within a couple of miles (3 km). This 40-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 5 AM to 9 AM.


Rooms

All 40 air-conditioned rooms provide microwaves, refrigerators, and free local calls. Guests can expect free WiFi and wired Internet, along with satellite TV. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Safes and desks are other standard amenities.


Property features

Guests of SureStay Hotel by Best Western Whittington Rend Lake enjoy free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a TV in a common area and a convenience store.

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Guest reviews for SureStay Hotel by Best Western Whittington Rend Lake

Everyone (9) Couples (1) Family (4)
4
Everyone

By on Oct 6, 2020

3
Family with small children Family

Room and lobby was very clean. But AC unit in room didn’t work correctly and when turned on blew a very heavy musty smell that filled the room.

By on Jun 24, 2020

Review comment responded on Jul 30, 2020

Thank your for leaving a review! We are so sorry that happened to you and made sure to check every A/C in each room so this problem does not happen again. Thank you for letting us know.

5
Partner Couples

I had called ahead of time to tell them I would be late to the check in since I was traveling and they were fine with it. Once arriving, they didn’t have my booking (I booked through a travel site) and she was very patient and helpful while we tried to figured it out. I loved it here. I would stay again. She gave us a room close to the doors as well since we were traveling with a dog.

By on Dec 29, 2019

Review comment responded on Dec 29, 2019

Thank you for the great review. We are happy to hear that you enjoyed your time with us. We look forward to seeing you when you come back to our area!

5
Family

By on Nov 1, 2019

Review comment responded on Nov 14, 2019

Thank you, we look forward to seeing you again.

4
Family with small children

Great location minutes from Rend Lake. Nice lot for boat parking. Very clean and quiet hotel with comfy beds and soft towels. Breakfast was ok, but nothing to write home about. Staff was very courteous and helpful.

By on Jun 30, 2019

4
Everyone

Bon rapport qualite prix, Petit dejeuner un peut leger en choix.

By on May 7, 2019

Review comment responded on Jul 4, 2019

Merci beaucoup pour le beau compliment! Nous espérons que vous restez avec nous à l'avenir.

4
Family Family

Clean room and friendly staff. Close to family and local events

By , from Illinois on May 6, 2019

Review comment responded on Jul 4, 2019

We are so gad that you enjoyed your stay with us and hope to see you again on future visits to your family.

5
Everyone

Nice hotel. I like it cold when I sleep. The air conditioner was a little testy but, I followed their instructions and the room did finally cool off. I sleep well. The room was clean and the bed was very comfortable. Wake up call was an actual person and not automated.

By on Sep 11, 2018

Review comment responded on Sep 21, 2018

Thank you! Personal service in a small town atmosphere is our specialty. :)

5
Everyone

Clean, friendly and very nice place! Everyone was helpful and accommodating!

By on May 14, 2018

4

nice hotel

Everyone

First Stay here. Attended the funeral of a family member. Hotel was very clean, rooms were nice & beds were very comfortable, continental breakfast & coffee was perfect!

By , from Jefferson City on Sep 3, 2017

SureStay Hotel by Best Western Whittington Rend Lake

13277 Freeway Lane, Whittington, IL 62897
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