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Mountain Side Hotel Whistler by Executive

3.0 out of 5.0

Recent guest reviews

We had a lovely studio room overlooking the pool area and ski lifts in the distance. As previous reviews have said check in was confusing but once established which desk to use was very friendly and efficient. The location was excellent, near to all the lifts and near the pedestrian Whistler town area. Parking is $26 per night but we parked in Lot 4 which was free and walked the few minutes to the hotel. The room was beautiful on 2 levels, bathroom dining and kitchen area on the upper area and the bedroom area on the lower part. Full kitchen with cooker, fridge/freezer and dishwasher. All beautifully clean and well stocked. The bedroom area also has a gas 'log' fire which looked cosy and great when lit. We only stayed one night (unfortunately!) so didn't have time to use the lovely pool and Jacuzzi area but this also looked good. Would love to stay again if i ever come back to Canada.

Stayed here recently. First of all finding the hotel was not easy, then there are basically 2 hotel running in a same bldg and sharing same room with two separate desk as their reception desk!! Very peculiar. Although it was very conveniently located. Must say staffs are very nice and kind. Pool was very good, well maintained. Rooms are spacious and bed was very comfy. Highly recommended.

Nice hotel in the centre of everything. Very easy and quick check in. Clean and comfortable, if a little well used, room. Nice 2 level, 2 bath unit, perfect for 2 couples or a family of 4. Well equipped kitchen.

We stayed at the Mountain Side Hotel Whistler by Executive for a two-day weekend. We booked three days in advance, paying $170 per night, including taxes, via Expedia. When we arrived, the address according to Expedia (and according to Trip Advisor) was not the physical location of the hotel. Instead, we found ourselves at a sister hotel. The desk-clerk at the sister hotel walked us out the back door and pointed us to the correct hotel. It wasn’t very far away, but the situation was very odd. The (correct) Mountain Side is a building with two different hotel desks and two different check-in desks, on opposite sides of the same lobby. It was unclear whether one “brand” ran one physical part of the building (and the other ran the other side) or whether they both co-ran the entire building (so you might book with one of two hotel brnds, but you could end up in any of the building’s rooms). Once we got to the check in, it was fast and efficient. The desk clerk at the hotel was friendly, pleasant and very helpful. The hotel location is great. You are in the main part of Whistler village, just steps from everything. The room was very comfortable. It had a gas fireplace (which we didn’t use) and an HD TV with dozens (perhaps hundreds) of channels. The full kitchen included a dishwasher and a basic set of dishes, cups, cutlery, etc. However, there was only four of everything, which meant even with just the two of us, we had to run the dishwasher a couple times during our two-night stay. The included wi-fi was reliable. In fact, there was a separate signal for our room number. I’m not sure if that means the router was specific to our room, or whether they set up the main router to make it appear that there are separate relays in each room. Regardless, it worked fine. We heard no street noise (at least none that struck us as being excessive) and no noise from other rooms. As our room was at the end of a hall near some sort of housekeeping station, we occasionally thought someone was knocking on our door as they were negotiating their carts through the doorway, but it wasn’t particularly disturbing. The hot tub was hot (but could have been hotter). The provided bathrobes were quite heavy duty (particularly compared, for example, to the paper-thin ones you’ll get at the otherwise elegant Harrison Resort in Harrison Hot Springs). The high-end Umberto restaurant in the building was closed when we were there. I don’t know if this was temporary or permanent. The only negative was being charged $26 per night for underground parking. I appreciate that parking is generally expensive in Whistler. But it seemed a little excessive, given that it wasn’t a busy time of year. The single elevator was very slow. We always took the stairs down, except when we were checking out with our suitcase. As we were only there for two nights, we left the “do not disturb” on the door all day the first day, effectively declining housekeeping service. I have rated the Mountain Side a 3-out-of-5, which is an average rating (“average” meaning “statistically in the middle” rather than “mediocre” or “poor”). I would stay at the Mountain Side again, but ultimately it would come down to price and location, as I will happily stay somewhere similar for a better price.

We came to Whistler for my Birthday celebration, had a booking here and we came very early than our check-in but they were very cooperative and managed to check us a bit earlier to our room. The best part was that they upgraded our room from studio to loft which was amazing for me (it had Sauna inside the suite, yayyyy). The service was excellent and they called to check that everything was okay. They even helped with the flower setup for my Bday to my surprise. Honestly, I am impressed and definitely very happy with my stay here.

Excellent location - 2-3 minute walk to lifts and in the heart of the village with access to rentals, grocery, bars and restaurants. We were on the 5th floor with a loft. Our daughters slept comfortably on the pull out coach and the upstairs bed was very great. Two bathrooms was an additional plus. As with another reviewer the WIFI was very spotty - great and then within minutes gone. We found ourselves switching on and off to try to get it to work. Coin operated washer and driver on 3rd floor and front desk can provide change and detergent. Room was a little dated but clean and worked well for our family. The dishwasher did not clean the dishes even through multiple re runs. We did not use the pool or hot tub but saw others in them daily. Very very slow elevator - much faster to use the stairs. As a side note make sure you know which Executive you are staying in so you are dropped at the right hotel. If after hours you check in at the other location and then go over to Mountainside. I did have a very odd occurrence that spooked me . Left our passports and my wallet with few dollars zipped closed in my toiletry bag which was my mistake. We came in later and the passports and my wallet had been removed from bag and passed on the wallet. Nothing was taken but the bag had been opened and items removed. Needless to say these items and unworn jewelry were no longer left in the room.

Excellent location was only a 2-minute walk from the gondola and was in the centre of the village. The room was quite dated but clean, the kitchen appliances where from the '80s although they worked fine, the dishwasher is extremely loud so don't run it during the night, the dishwasher will also repeat itself unless you unload it. The bed was very comfortable. Free WiFi was available although it was very spotty, it didn't always work and our family was forced to complain several times and take the wifi from the next room. Hotel staff where very nice and cleaned our room everyday execpt for one, All they did was make the beds. The pool was warm, almost to cold and the hotbud was nice but way to small. Another problem was the elevator, it took forever to arrive because there is only one.

My wife and I would stay at Mountainside Inn anytime we were in Whistler. Great room, and staff, and amenities. Everything about our stay was exceptional, especially the location just steps from the slopes. A special shout out to Char. Any issue that came up was resolved quickly and more than to our satisfaction.

Overall good service, room furnishings and overall aspect is dated, definitely in need of a full refurbish. Expensive for what is offering but for that matter in line with the rest of Whistler which is a very expensive sky resort.

Fabulous location, but it feels very tired and getting more so and being taken care of very well. We had to ask for everything. Cleaning crew were asleep at the wheel. BUT if you want to party, go for it. No one seems to care and the walls are very thin.

4250 Village Stroll Whistler BC

Hotel highlights

  • Steps from Whistler Blackcomb Ski Resort
  • Free in-room WiFi
  • Onsite dining
  • Ski-in/ski-out access

Located in Whistler Village, Mountain Side Hotel Whistler by Executive is next to popular attractions like Whistler Village Gondola and Blackcomb Excalibur Gondola. This 3-star resort has 31 guestrooms and offers ski-in/ski-out access, an outdoor pool, and free in-room WiFi. Centrally located in Whistler, the resort is also a short walk from Whistler Core Climbing and Fitness Centre and Whistler Blackcomb Ski Resort.


Dining

Enjoy a bite to eat at Trattoria, the resort's onsite restaurant.


Rooms

All 31 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Fireplaces, coffee makers, and phones are other standard amenities.


Property features

Guests staying at Mountain Side Hotel Whistler by Executive enjoy access to ski-in/ski-out access, an outdoor pool, and a spa tub. Self parking is offered for CAD 26.00 per night. The front desk has multilingual staff that can help with concierge services and luggage storage. Other amenities at this ski resort include WiFi in public areas, a 24-hour business center, and laundry facilities.

Room options

Suite, 1 Queen Bed with Sofa bed, Mountainside (Loft)

Queen 1 | Sleeps 4

Room (Run Of House)

Queen 1 | Sleeps 2

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

31.0% of guests recommend this hotel

Total of 129 reviews