Mountain Side Hotel Whistler by Executive3.0 out of 5.0
Recent guest reviews
Single pane windows gave a very noisy night and the pool was too cold and closed for half our stay with no advance notice or offer for alternative. Families with kids come for the pool! We won't return.
Front staff was super. Not only did she told me that my room was ready well before 4pm check in, I was able to pull my friends from the other building into the same building after pulling a few strings. And on top of that, their room was also ready to be checked into.
A great place to stay with new rooms. A great pool and hot tub. The halls and stairwell are pretty old but the rooms are nice. I wouldn't want the room we had facing the Keg again. It was way too noisy at night, unless you are with the party goers. They allow pets which is nice. However the $25 fee per night is way too much for a dog! I think an additional person costs less. It would be better if they just took a deposit and then kept it if there was damage from the dog.
This hotel was average, certainly not fancy but had everything you would need including a full kitchen. Location was nice and we had a really nice view of the mountain. I'm not sure if I would return, it would depend on the cost. This was a deal I found on Living Social and so I purchased it.
First thing we found was blood on the sheets!! We called to the front desk and they were promptly changed...it looked like the maid perhaps had a bleeding finger or something, it was fresh. Anyway, the mini kitchen was a bonus; however the teapot and kettle were very badly stained..used a pot instead. Also there was nobody at the front desk when we needed to have our keys re-keyed since they didn't work. Also for check out you had to phone the other building for a person...they share one front desk concierge.
The staff was extremely friendly and helpful, we had received a room upgrade and the lady offered for us to extend our stay in the upgraded room, which we did at the same price we paid for the regular studio. Our room had our own private sauna in it, which was amazing! I have stayed at this hotel several times before and will return often. Excellent value.
This was me and my guys first visit to whistler and this hotel started it off on a fantastic note. The check in was simple and straight forward. The room was so clean and cozy. The fire place gave the room a very nice vibe. Everything seemed to work well and everything was clean. The bed was so comfortable. They provide you with coffee, robes, toiletries and more. We loved the layout of the room and the hotel was in GREAT distance to everything. Food, clubs and stores were all around us. The price was reasonable and we would love to come back soon!
We stayed for 3 nights and the top feature is the location and friendly staff. Our small but well equipped room came complete with fireplace, full kitchen and jetted bathtub. We were disappointed that the promised fix date for the outside hot tub of Oct. 3 became Oct. 5 . The sauna was also not working, and had not been working for a long time according to staff, with no expected date to be looked at. Parking is pricey, but was nice having our vehicle secure. The units are older and a bit dated- the jetted tub only had a couple of jets working. Staff is helpful with excellent knowledge of what to do and where to buy, along with maps provided which included excellent advise on gentler bike trails. We stuck to the Valley trail and it made for a perfect days outing. We will stay again as off season prices are very good.
Everything was definitely better than expected. My husband and I were very pleasantly surprised at how quick and easy it was to check in and check out. The room was incredible for a studio suite as well. Very spacious and cozy, perfect for just the two of us! We were really pleased with the service, everyone was so nice and friendly! We can't imagine staying at any other hotel in Whistler!
The hotel was great however hot tub was not working until after our stay! Staff and hotel room were great and right in the village. Would come back any time! Was a walk away from all facilities, would recommend mountain side and not executive as pool and hot tub are that location.
Reviews from Trip Advisor
31% of guests recommend this hotelTotal of 106 reviews