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Microtel Inn & Suites St Clairsville

2.0 out of 5.0

Recent guest reviews

One night stop on a long drive so our bar is sometimes set a bit lower, but this hotel seriously exceeded our expectations. We arrived late, but were met by a very friendly front desk employee and our room keys were ready before we walked through the door! Room was nice and spacious - everything was in perfect order and very clean! Breakfast was the standard fare, but the area was clean and well-maintained. As noted it was very late when we arrived and it was dark so we did get a bit confused trying to find the hotel after driving up a long, dark driveway. The other hotel sort of blocks the Microtel, but we eventually found our way.

So often we hear the "bad" things in reviews; however, I cannot think of one even remotely "bad" thing about this place. The room was clean and amenities fantastic (Especially since my husband was here on extended stay with work! - Sometimes the staff kind of forgets about you. - BUT NOT HERE!!!) They even had cold breakfasts set out for the crews that had to leave before they could get a hot breakfast! Unfortunately, the hotel does not have a restaurant and therefore, no room service. This brings me to the reason for this review. The concierge here is the VERY BEST EVER!!! Auja provided many alternatives in how to get a good, hearty, and nutritious meal without leaving the hotel! She suggested restaurants AND provided menus! Her warm, caring personality made all the difference in the world; especially to an old oilfield worker on these cold bone chilling days. She single-handedly has restored the "customer" into "customer service"! She is a shining example of what a concierge should be an so much more. She deserves a raise and more!! She is a rare gem. Treat her well..... Not only is this amazing and true, but when I called to let her Manager know, I found Melissa to be equally as accomodating. KUDOS to Microtel for a job well-done! (And when we are again traveling on the I-70, we shall make it a top priority to stay here!!!)

We were happy with the room cleanliness and amenities. The bed was great. The staff was courteous and knowledgable. The only complaint, we were on the 3rd floor and the people above us, you could hear them and feel them walk across the ceiling.

There is no General manager on site or assistant General a manager. The front desk manager gave me in correct information. Didn’t put my Reservation in properly and then when I checked in they made me wait an hour and come back because there were busy. So I left ate and came back got in and my bed was SO hard. Horrible sleep. They charged the wrong card and refuse to fix the issue. The Assistant manager called me from home called me a liar with her kids screaming in the background. The regional manager then called and also refused to fix the issue and stated they got the money from somewhere they don’t care where. Personally I think my stay should be free after the hell they caused my family and the awful service. We were there for a death in the family. Already horribly upset and they made life worse.

Rooms were clean. Property was well tended. Staff were friendly and helpful. Breakfast was traditional free, but good variety of products. Good Stay, would definitely stay at this property again.

We’ve stayed at this hotel several times on girls’ trips for shopping/gaming. This hotel is busy with contracted crews working in the area but is clean & well kept. The only issue we’ve ever encountered was this trip. The beds were worn out with poking springs- the mattresses need replaced for comfort.

Very clean and staff was friendly. Price was excellent. We had no problems at all. Highly recommend this hotel!

the food rooms and service was bad wasnt offered snack at checkin and either motel or wyndham rewards screwed up changing my reservation over to hawthorne so i lost points

The stay in this hotel was the best part of our weekend getaway. Very clean hotel. Friendly check in. Nice King bed suite and very well maintained. Breakfast had friendly dedicated staff to stock and clean breakfast area. Staff at checkout was courteous and friendly.I will stay at this hotel again if I am in the area.

when i left my coat in the room, they called to let me know, and held it for me at the front desk for a few days when i returned on my trip. Thank You!

51128 National Rd E St. Clairsville OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Casino

Within a short walk of Ohio Valley Mall, Microtel Inn & Suites St Clairsville is within 2 miles (3 km) of Memorial Park. This 85-room hotel has conveniences like free breakfast, a casino, and free in-room WiFi. Belmont Hills Country Club and Children's Museum of the Ohio Valley are also a short drive away.


Dining

Free continental breakfast is offered each morning.


Rooms

All of Microtel Inn & Suites St Clairsville's 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Microtel Inn & Suites St Clairsville enjoy access to a casino, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a meeting room, a business center, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

95.0% of guests recommend this hotel

Total of 496 reviews