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Knights Inn & Suites St. Clairsville

2.0 out of 5.0

Recent guest reviews

The finishing of the room was atrocious. It was recently painted using a roller and they painted right over a light switch cover with no attempt to correct the error. The trim work in the room and the tiling in the bathroom were also terribly done. I'm not a carpenter but I could have done a hundred times better. The tile was missing the grout in the bathroom, just spaced apart but not finished. The trim work did not line up at all in multiple places. The man who represented the motel at check-in needs to learn a lesson about respecting the privacy of their guests! No exaggeration. I presented my Orbitz paperwork for the pre-paid stay. It took him a significant amount of time to figure out how to find my registration. He asked for my driver's license, which I had no objection to. I was confirming that I was the person who made the reservation, though I would have preferred to be asked to present the credit card used for the reservation. Then, he asked me to remove the license from my wallet so that he could make a photocopy of it. I refused to allow that to happen! This was NOT a legal proceeding or a health care visit! I refused to allow him to make a photocopy. Either he has no clue that they cannot legally do that OR he was associated with someone trying to steal my identity. Either way, that was UNACCEPTABLE and I made it clear that it would not happen. That soured my view of the motel right from the start. The price was right, but that's all.

Its a cheap hotel that's got a pool, spa, bar (may be closed) , & mall within walking distance.

I needed a hotel that would take a 20lb. dog. We had a viewing/funeral to attend in Wheeling. The location is very easy on/off the highways. The room was very clean but the hotel was a little on the noisy side. If you need a pet friendly place in St. Clairsville this place will do the trick.

We had come for the evening to visit the casino. Not far to the track, the night manager was very helpful to us. He went well above and beyond his job description with small favors. I would definitely return.

Front desk personnel appeared to be disinterested. In spite of the name, "Best" Western certainly doesn't apply.

Pool and spa in need of repair. Hot tub was taped off and empty. Basement area to pool and hot tub was moldy and had broken tiles and was dirty.

When making my reservation I said that I would be bringing children. When I showed up at the hotel with my kids they charged me an extra 15.00 while screaming that we would have to stay on the far end of the hotel because I had children. Not that I mind staying on the far end, but the way the staff members went about it was rude. The pool was filthy and the "Spa" was closed and full of disgusting black water. The tv in our room only got one channel and only half the screen worked. When I told the front desk person he informed me that to make it work I needed to point the remote at the tv. Thanks for the lesson on how to change a channel.

We called to book room, was suppose to have king size bed. When we arrived at hotel we got stuck with a room that had a pull down bed from the wall it was queen and only a shower no bath. We had my husband, my 4 year old and I that had to try and sleep in a queen size bed. The guy that was working was new and mistakes happen, our card was not charged and when asked the guy did bring us a fold out bed for my son. Just make sure you get the correct room booked. If it had been just my husband and I the room would have been okay.

ok for the price, wanted a receipt but said couldnt give one, it's on my credit card info. not a good selection of breakfast continental foods.

The hotel was very poorly maintained. There were quite a few lights out, not enough food at breakfast, pop machines were empty and the maid service was only minimal. Updates were made with the tv's but rooms were then not finished to accomodate them. The advertised lounge was not open during the summer months either as advertised. Very unhappy stay.

truck broke down and was lucky to find a room in town. Room average but clean for hotel chain.

Hotel was suitable but front desk staff was not very well trained. We checked in with pets, but had to return to desk later when someone who knew how to process pet charges was there. On check-out, we had a question about our charges but again no one available to help. Manager had to call us hours later to answer our questions.

This was an okay hotel. However, the check-in person was not good at customer service. He was not friendly and he wasn't willing to swipe my credit card twice. Instead I had to leave and go down the street to get money out of an ATM for a perfectly good card and account all because he was not educated on the credit card machine. This hotel also charged an expensive pet fee when compared to other hotels. I will stay elsewhere the next time I am in town.

A quick day and night getaway, the room was good sized, when we got in the room, there were no hand towels or wash cloths to clean up, the shower fixtures were very loose.

Good location, alot of minor stuff that sucks. IE. owner yelling and swearing at staff at the front desk. Soda machines did not work. One ice maker that worked occasionally. Continental Breakfast: Make your own waffles (GREAT), cereal and milk (warm milk), coffee (tasted burnt) and toast (hard to screw that up).

Continental breakfast was waffles or corn flakes or sugary donuts. No fruit

this econo lodge was extremly dirty,a beer cap was on the floor from the previous stay,dust was on the floor where the carpet meets the base board,had to shower in cold water,but worst of all the next morning we discovered that our bed had bugs,yes bugs! When we approched the staff about this they said the manager or owner will be intouch with us as soon as they can reach either of them.Here it is 7 days later and we have not yet been contacted,this tells me that they take my complaint lightly.

EconoLodge St. Clairsville was not the experience we had hoped for. The rooms looked like they needed a facelift. The bedspreads were tattered with cigarette burns. The bathroom tiles were broken and cracked, also showing signs of cigarette burns. The room refrigerator and coffee pot were both dirty. We managed to make it through the night, but with little sleep. The guests next to and across the hall from us ran up and down the hall and slammed doors until well after midnight both nights. Thank goodness the air conditioners worked. We cranked up our fans to help mask the noise in the hall. When we awoke Saturday morning, we went downstairs for breakfast, only to find the same cereal that we had seen the night before, rotten oranges, and juice that tasted like it had been out of the refrigerator too long. Our second morning, we didn't even try breakfast at the hotel. This was not a good experience. The saving grace at this location is the staff. Everyone we dealt with was very nice, friendly and appologetic.

The Econolodge, St. Clairsville, OH was a decent hotel for the money. It was definitely the least expensive in the area. The location is excellent being near the mall and a great variety of restaurants including Mehlman's Cafeteria across the street which is definitely a Best Value restaurant even though we generally do not prefer cafeterias. The Econolodge staff was very pleasant and helpful. The breakfast was limited, but the self-made waffles were good. The rooms were a little sparse but clean and again a good value if you are not looking for a destination hotel. It has a warm indoor pool, although the water was slightly hazy, it did seem all steps were being taken to assure it was properly treated. The hot-tub was cold though when we tried to use it. Would have enjoyed it that day too.

51659 National Rd E St. Clairsville OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Ohio Valley Mall, Knights Inn & Suites St. Clairsville is within 3 miles (5 km) of Memorial Park. This motel has 62 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. In central St. Clairsville, the motel is also a short drive from Belmont Hills Country Club and Children's Museum of the Ohio Valley.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of Knights Inn & Suites St. Clairsville's 62 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Rooms also include desks.


Property features

Knights Inn & Suites St. Clairsville offers an indoor pool, a spa tub, and free WiFi in public areas. If you plan to drive, free parking is available. Additional amenities include coffee/tea in a common area and an arcade/game room.

Room options

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 5

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Knights Inn & Suites St. Clairsville

Everyone (2) Couples (7) Business (1) Family (8) Other (1)
2

good price, but not as nice as the cover photo.

Everyone

The finishing of the room was atrocious. It was recently painted using a roller and they painted right over a light switch cover with no attempt to correct the error. The trim work in the room and the tiling in the bathroom were also terribly done. I'm not a carpenter but I could have done a hundred times better. The tile was missing the grout in the bathroom, just spaced apart but not finished. The trim work did not line up at all in multiple places. The man who represented the motel at check-in needs to learn a lesson about respecting the privacy of their guests! No exaggeration. I presented my Orbitz paperwork for the pre-paid stay. It took him a significant amount of time to figure out how to find my registration. He asked for my driver's license, which I had no objection to. I was confirming that I was the person who made the reservation, though I would have preferred to be asked to present the credit card used for the reservation. Then, he asked me to remove the license from my wallet so that he could make a photocopy of it. I refused to allow that to happen! This was NOT a legal proceeding or a health care visit! I refused to allow him to make a photocopy. Either he has no clue that they cannot legally do that OR he was associated with someone trying to steal my identity. Either way, that was UNACCEPTABLE and I made it clear that it would not happen. That soured my view of the motel right from the start. The price was right, but that's all.

By , from Cleveland, Ohio on Mar 7, 2017

3

good for money

Everyone

Its a cheap hotel that's got a pool, spa, bar (may be closed) , & mall within walking distance.

By , from new jersey on Dec 15, 2016

3

pet friendly

Couples

I needed a hotel that would take a 20lb. dog. We had a viewing/funeral to attend in Wheeling. The location is very easy on/off the highways. The room was very clean but the hotel was a little on the noisy side. If you need a pet friendly place in St. Clairsville this place will do the trick.

By on Jul 12, 2013

4

great staff, very friendly

Couples

We had come for the evening to visit the casino. Not far to the track, the night manager was very helpful to us. He went well above and beyond his job description with small favors. I would definitely return.

By on Dec 8, 2012

1

if it hadn't been prepaid, would have gone elsewhere.

Families

Front desk personnel appeared to be disinterested. In spite of the name, "Best" Western certainly doesn't apply.

By on Oct 8, 2012

1

needs work!

Couples

Pool and spa in need of repair. Hot tub was taped off and empty. Basement area to pool and hot tub was moldy and had broken tiles and was dirty.

By on Aug 11, 2012

1

not so great

Families

When making my reservation I said that I would be bringing children. When I showed up at the hotel with my kids they charged me an extra 15.00 while screaming that we would have to stay on the far end of the hotel because I had children. Not that I mind staying on the far end, but the way the staff members went about it was rude. The pool was filthy and the "Spa" was closed and full of disgusting black water. The tv in our room only got one channel and only half the screen worked. When I told the front desk person he informed me that to make it work I needed to point the remote at the tv. Thanks for the lesson on how to change a channel.

By on Dec 13, 2011

4

okay

Families

We called to book room, was suppose to have king size bed. When we arrived at hotel we got stuck with a room that had a pull down bed from the wall it was queen and only a shower no bath. We had my husband, my 4 year old and I that had to try and sleep in a queen size bed. The guy that was working was new and mistakes happen, our card was not charged and when asked the guy did bring us a fold out bed for my son. Just make sure you get the correct room booked. If it had been just my husband and I the room would have been okay.

By on Oct 11, 2011

2

needed a night stay

Singles

ok for the price, wanted a receipt but said couldnt give one, it's on my credit card info. not a good selection of breakfast continental foods.

By on Sep 21, 2010

1

poor service and cleanliness

Families

The hotel was very poorly maintained. There were quite a few lights out, not enough food at breakfast, pop machines were empty and the maid service was only minimal. Updates were made with the tv's but rooms were then not finished to accomodate them. The advertised lounge was not open during the summer months either as advertised. Very unhappy stay.

By on Aug 9, 2010