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Isle of Capri Casino Hotel Lake Charles

3.5 out of 5.0

Recent guest reviews

Fantastic place where to stay, I would recommend this Amazing hotel to all my friends

The hotel construction is concrete walls and floors, so you don't get footsteps from above or noise from the next room! After a full day of gambling, it was a nice quiet retreat. And surprisingly had a HUGE bathtub.

I stayed in the Junior Suite. It didn't look like a suite. It's very outdated and looks like any common cheaper room. The showers need to be redone. The shower floor looked dirty. The t.v. remote didn't work, and the carpets were dirty. Until they upgrade the rooms, personally they should be much cheaper than they charge.

surroundings unattractive, rude reservation clerk at main hotel, had room at the inn, not connected to main area, no amenities in the room, overall not a good weekend.

The bed was weak. It squeaked every move. It didn't feel sturdy. The walls were so thin, I could hear every conversation and business of other people around me. I didn't sleep well because I could hear everything from the halls and other rooms. I would not stay there again. Room was ok overall, but worth about $50. Not $200. Stay somewhere else!

The hotel is usually a very convenient and comfortable stay from parking, service to facilities; however, this time the non-smoking room had a stronger smoke smell than even the hallway, the bathroom's ceiling was peeling and falling down and the shower was musty and unclean.

I was in town for a family event and my stay was enjoyable. The accommodations were clean, the food at the buffet and other restaurants was excellent. The hotel and casino staff was courteous, friendly, and couldn't be better! I was thoroughly pleased with my stay.

I had a non-smoking room but it smelled of cigarette smoke. The bed was lumpy and uncomfortable. The free wifi did not allow me to access the internet at all. The TV cable signal was spotty. It looked clean but I was so uncomfortable I left early in the morning just to get out of there.

Beds are comfortable. Room was dirty. Lot of noise in the hall.

I will stay at one of the other hotels next time rooms too small for price NO ROOM SERVICE

room is OK but without a microwave, it's very inconvenient.

i would love to get promotions to stay again in your hotel . Thank you

We were there for one night & had a comfortable, enjoyable experience.

Carpet had stains, fabric roses on the floor, very loud. Tv not working right. Orbitz said pets free. Hotel charged.

The sink and tub were stopped up. There was hair on the floor in the bathroom, and on the hair dryer. The continuous fan option on the AC did not work. And we had to walk clear across the parking lot, which was huge, to check in at the larger hotel desk, as the smaller hotel desk is not staffed at night. Also no luggage dollies to transport your luggage, so depending on how much luggage you have, you might be making multiple trips to the car. And to cap it off, the breakfast restaurant in the main hotel served food that was basically inedible. Worst eggs, bacon, and hash browns that I have had in my life!

not very clean and staff not very nice for the price it could be better

Booked a room with king bed,would have preferred a non-handicapped room.

Nice stay at the Towers for easy access to Casino

We stayed 2 nights in a nonsmoking king room suite in the tower above the casino. Staff was friendly & housekeeping very cordial. Pool is small & lots of children were everywhere in it. Some children were unsupervised. Nice workout area & lockers/showers.

100 Westlake Ave Westlake LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Isle of Capri Casino Hotel Lake Charles places you within a 10-minute drive of Lake Charles Convention and Visitors Bureau and Lake Charles Civic Center. This 253-room, 3.5-star hotel has a casino along with an outdoor pool and free in-room WiFi. It's on a lake and also near North Beach Interstate 10 and Children's Museum Lake Charles.


Dining

There are ample dining options with 3 onsite restaurants, including Otis and Henrys, which specializes in American cuisine. Quench your thirst with a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

The 253 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

At Isle of Capri Casino Hotel Lake Charles, guests enjoy a casino, a nightclub, and an outdoor pool. Free valet parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a fitness center, a spa tub, and a sauna.

Room options

Junior Suite Non-Smoking (At the Tower)

King 1 | Sleeps 4

Junior Suite Smoking (At the Tower)

King 1 | Sleeps 4

Junior Suite, 2 Queen Beds Smoking (At the Tower)

Queen 2 | Sleeps 4

Guest reviews for Isle of Capri Casino Hotel Lake Charles

Everyone (24) Couples (81) Business (10) Family (22) Friends (20) Other (5)
5

nice service,

Everyone
Lobby

Fantastic place where to stay, I would recommend this Amazing hotel to all my friends

By , from Houston, tx on May 9, 2017

4

nice quiet rooms

Everyone

The hotel construction is concrete walls and floors, so you don't get footsteps from above or noise from the next room! After a full day of gambling, it was a nice quiet retreat. And surprisingly had a HUGE bathtub.

By on Apr 27, 2017

3

room looks better in pictures

Everyone

I stayed in the Junior Suite. It didn't look like a suite. It's very outdated and looks like any common cheaper room. The showers need to be redone. The shower floor looked dirty. The t.v. remote didn't work, and the carpets were dirty. Until they upgrade the rooms, personally they should be much cheaper than they charge.

By , from Austin on Apr 26, 2017

2

was not the hotel expected with our reservations.

Everyone

surroundings unattractive, rude reservation clerk at main hotel, had room at the inn, not connected to main area, no amenities in the room, overall not a good weekend.

By , from Texas on Mar 14, 2017

2

cheaply done.

Everyone

The bed was weak. It squeaked every move. It didn't feel sturdy. The walls were so thin, I could hear every conversation and business of other people around me. I didn't sleep well because I could hear everything from the halls and other rooms. I would not stay there again. Room was ok overall, but worth about $50. Not $200. Stay somewhere else!

By on Jan 30, 2017

3

usually a great stay

Everyone

The hotel is usually a very convenient and comfortable stay from parking, service to facilities; however, this time the non-smoking room had a stronger smoke smell than even the hallway, the bathroom's ceiling was peeling and falling down and the shower was musty and unclean.

By on Jan 17, 2017

5

january stay 2017

Everyone

I was in town for a family event and my stay was enjoyable. The accommodations were clean, the food at the buffet and other restaurants was excellent. The hotel and casino staff was courteous, friendly, and couldn't be better! I was thoroughly pleased with my stay.

By , from Atlanta on Jan 9, 2017

2

not good.

Everyone

I had a non-smoking room but it smelled of cigarette smoke. The bed was lumpy and uncomfortable. The free wifi did not allow me to access the internet at all. The TV cable signal was spotty. It looked clean but I was so uncomfortable I left early in the morning just to get out of there.

By on Dec 7, 2016

3

noisy hotel

Everyone

Beds are comfortable. Room was dirty. Lot of noise in the hall.

By , from lake charles louisiana on Nov 6, 2016

Review comment responded on Nov 7, 2016

Thanks for staying with us, Wayne! We're passing along your compliment on our beds and your feedback regarding your room and the noise along so we can work on improving the experience for your next visit. Thank you!

5

good comfortable room at an affordable price enjoy

Everyone

By , from Alice Texas on Oct 31, 2016

Review comment responded on Nov 7, 2016

Hi Fred! We're so happy to hear you enjoyed your room and our staff helped make your visit exceptional. We're working on getting all of our slots back up and running. We hope to see you back again soon to try them out!