Waterton Park Hotel4.0 out of 5.0
Recent guest reviews
We booked this hotel as a birthday treat and it didn't let us down. The room was a little dated but large with a bath and shower. It had period features and great views. The grounds are definitely worth a walk around which we did after dinner in the hotel restaurant.
Stayed here for a wedding evening do, loverly food and great wine, felt like everywhere was sticky from our table in the bar, the floor by reception and even the banister going up to our room. Breakfast was loverly and was very fast service.
I stayed here on Fri and sat for a wedding. My friend was getting married sat morning and asked me to stay Fri night with her. The service a was amazing and the food in Charlie's bar was lovely. I got up on Saturday thinking the staff couldn't do any more for us. But I was wrong, I left my room with my daughter at 6:30 to go get ready with my friend who was the bride. I realised because I was a bridesmaid and didn't have a back I had no where to put my room key and my friend asked me to ask for some more water if someone was around. I walked downstairs to find no body about so I made my way over to the other hotel. When I entered the building a young man came out and said morning to us, I decided to ask him if my friend could have some water and what I could do with my key. He instantly said I'll hand ur key in for u and when u need it back just ask at reception and you will get a new one and he also asked me to wait while he got the water. He made my day go so much easier by not having to worry about loosing my key and the water was a life saver because the room was really warm. The gentleman I am on about is called Matthew and I really hope he gets recognised for his outstanding effort because he made our stay stress free.
Lovely hotel friendly staff, family room was excellent plenty of room, food was excellent the hotel has everything also loads to do on the grounds swimming, gym golf definitely will be back & highly recommend
I stayed at the Waterton Park Hotel on bank holiday Monday whilst on business with some colleagues. As usual, I found the hotel and the staff to be perfect for my needs. We booked a meal in the restaurant and were served by a wonderful young lady named Rebecca, who was from Liverpool and really looked after us. She was very professional and knowledgeable about the food and wine on offer and gave excellent customer service throughout. She was an absolute credit to the hotel and definitely made our meal and the whole experience more enjoyable. I will definitely return.
Had a fantastic day using the spa facilities and had a treatment. All the staff were so friendly and helpful! We used the spa first which was lovely and relaxing and then had a radiance ritual facial/massage. Everything was so professional and the staff could not do enough for us. We left feeling very relaxed and happy! We will definitely be going again!
We were fortunate enough to visit on a warm Sunday lunchtime. The staff were friendly and efficient. Lunch was fine. A bit awkward not being allowed on the terrace for lunch without paying up front. Other than that we enjoyed our visit. The setting is of course superb.
Love this place, so peaceful.Stayed before when i am at Depot. Really nice breakfasts stayed one night for evening meal beautiful meal. Weather did help but sitting outside in beer garden the best. Managed to find time also for a swim really nice and clean. My room overlooked the lake just watching guys fishing.
We stayed here for a friends wedding. Our room was on the top floor in the main building. We upgraded our room to an executive one and the room had a lovely four poster bed and excellent views. The breakfast was also lovely. Drinks were quite expensive.
Service not very good. Too many young kids working there who did not know what they were doing. Ordered coffee and stood waiting. When eventually ready I picked up the cups whereupon I was told they would bring it to the table. Asked receptionist for a map so we could have a walk around before lunch. Set off only to find the map was totally useless as it did not have any road signs on it. After getting slightly lost, after 2 hours found our way back to the hotel and informed the receptionist who had supplied the map that we had got lost and the map was no use whatsoever. Her reply was "No worries"!!!!!!!!!!!!! Astounding! Again receptionist completing lacking in any customer service. Then went to order lunch (by this time starving). Asked for menu and given one with no prices on. Pointed this out to the staff whose answer was "are you on that spa thingy?". Given another menu and order jacket potato and meatballs. Had to wait 35 minutes for this. Have to say thought that the massage (which is separate to the spa area and eating area of the main hotel) was absolutely fantastic - one of the best massages I have even had) Would not go again though due to terrible service!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Waterton Park Hotel is located within a few miles (5 km) of Sandal Castle and Hepworth Wakefield. This 63-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's also close to Pugney's Country Park and Nostell Priory.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.
Waterton Park Hotel's 63 individually decorated rooms provide coffee makers, free bottled water, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Desks and free toiletries are also standard.
At Waterton Park Hotel, guests enjoy features like an indoor pool, a health club, and free WiFi in public areas. You can put free parking to good use if you drive. Dry cleaning/laundry services make packing light an option. Other amenities at this golf hotel include 5 meeting rooms, a terrace, and laundry facilities.
Reviews from Trip Advisor
80.0% of guests recommend this hotelTotal of 1068 reviews