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Europa Gatwick Hotel & Spa

3.0 out of 5.0

Recent guest reviews

I read that this was not a very nice hotel. It is really more like a hostel. I just stayed there a few hours (like 9) so I could shower and take a nap before another international flight. It was fine for that. If you order a taxi, make sure you tell them am/pm or you could end up without a cab.

terrible service, old hotel, rooms are hot and musty, window didn't open, no fans, no a/c. food not great, left after first night to go to another hotel.

Room was tiny, electric kettle for coffee was not very clean, but buffet meals were good and staff was helpful.

I stayed there just for the airport nearby. It is one of the worst hotel I have ever stayed. The Hallway and room are smelly. I should have listened to other reviews.

I was so excited to stay at this hotel but my expectations were sadly misplaced. [...] check-in was O.K., but there was no real friendliness and absolutely no offer to help an older person with her luggage considering that the room was in another building and the way to it outside. While the room was super small, the bed was one of the most comfortable I have ever slept in at a hotel of this ranking.Parking was the worst issue. I carry a handicapped sticker but there wasn't a parking place to be found closer than approximately 1/4th of a mile from my room. I assumed this was because of functions but no, turns out people can park at this hotel and then go away for a holiday. Instead of having a car park at the back, people park wherever they want. Not once in 48 hours did the cars in the handicapped spaces move. When I spoke to the duty manager about this, he listened but offered no apology and no assurance that he would pass on the concerns to management.In addition, if you were rooming in the Britannia Lodge, you had to walk to the main hotel in order to use the internet (which, it was true, was free). The common spaces in the Lodge did not have internet available.I did not eat at the hotel but my cousin has and assured me that breakfast was excellent.

Balcombe Road Crawley England

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Maidenbower within a 15-minute walk of Worth St. Nicholas' Church, Europa Gatwick Hotel & Spa is within a few miles (5 km) of Hawth Theatre. This 246-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a fitness center, and a spa tub. It's near the airport and also near Tilgate Park and County Mall Shopping Centre.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.


All 246 rooms provide coffee makers, free newspapers, and desks. Guests can expect to find WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries.

Property features

At Europa Gatwick Hotel & Spa, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's extended parking for a fee, and an airport shuttle (available 24 hours) for GBP 9.00 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Standard Double Room

Full 1 | Sleeps 2

Family Room

Full 1 | Full 1 | Sleeps 4

Standard Single Room

Twin 1 | Sleeps 1

Standard Twin Room

Twin 2 | Sleeps 2