Skip to main content
Beginning of main content

Recent guest reviews

Close to shops and good nearby dining options

Breakfast selections not very enticing. Just average. Otherwise a nice stay.

We just needed a one night for the weekend. This place was perfect! The breakfast was amazing-they had a pancake machine, eggs, sausage and other continental things! Probably the best continental breakfast I have seen in a while!

Satisfactory stay. It is not impeccably clean, and the property need to be refreshed, but the staff is friendly and helpful, and it is an overall good value.

Nice place!

The hotel is fine for the price if you’re not spending much time there. Cleanliness could use some work but it did the trick for us.

The beds were unsupportive and the towels were super thin and flimsy. The pillows were the worst. The pool was “indefinitely closed” and it was the only perk of the dump. It was extremely pricey and we were taken advantage of price wise due to the LAX tournament

It was located in remote medical services area away from commercial traffic and sources. Very strange - area almost felt abandoned at night.

Everything was great. I enjoyed the staff and the room was pleasant. Breakfast was good.

Bathroom smell bad as soon open the door can smell bad ododr coming out of the bathroom.

This hotel is smaller than other Best Western. Front desk is very kind and nice. Breakfast ok.

Nothing special. Just a good friendly place. But breakfast can be improved

Everything was wonderful the kids enjoyed the pool.

This is an older property but kept in good condition. However, the walls are thin so expect to hear your next door neighbor talk about their life experiences. I had to leave the TV on to muffled the noise. Breakfast was the usual fare, scrambled egg, sausages, bagel, toast, self-made waffle, coffee, juices, cereal, milk, etc. The location of the hotel is not bad as it is located near several plaza and a movie theater as well as quite a few restaurants. The staff always has a smile and is easy to talk to. We only stayed one night so can't say what the long term experience would be like. I'm not sure if this would be my first choice but would stay again if the price is right.

Riverdale Street West Springfield MA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is offered each morning.


Rooms

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Best Western Springfield West Inn

Everyone (14) Couples (2) Family (7)
4
Everyone

By on Feb 14, 2024

2
Everyone

By on Oct 20, 2023

4
Everyone

Close to shops and good nearby dining options

By , from Mount Tabor on Aug 5, 2023

4
Family Business Business

Breakfast selections not very enticing. Just average. Otherwise a nice stay.

By on Nov 21, 2022

4
Family

We just needed a one night for the weekend. This place was perfect! The breakfast was amazing-they had a pancake machine, eggs, sausage and other continental things! Probably the best continental breakfast I have seen in a while!

By on Sep 19, 2022

4
Partner Couples

Satisfactory stay. It is not impeccably clean, and the property need to be refreshed, but the staff is friendly and helpful, and it is an overall good value.

By , from MAMARONECK on Aug 29, 2022

4
Everyone

By on Jul 19, 2022

5
Everyone

Nice place!

By , from Jonesboro on Mar 30, 2022

4
Everyone

By on Mar 24, 2022

3
Family with small children

The hotel is fine for the price if you’re not spending much time there. Cleanliness could use some work but it did the trick for us.

By on Jul 26, 2021

Best Western Springfield West Inn

429 Riverdale Street, West Springfield, MA 01089
url importing http://www.orbitz.com/West-Springfield-Hotels-Best-Western-Springfield-West-Inn.h14144-p2.Hotel-Reviews
There was an error importing /West-Springfield-Hotels-Best-Western-Springfield-West-Inn.h14144-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/West-Springfield-Hotels-Best-Western-Springfield-West-Inn.h14144-p2.Hotel-Reviews

Frequently asked questions