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Recent guest reviews

Vending machines all broke. No coffee or anything to eat or drink after 9:00 am. Pool very old. Bathroom very small and old. Staff was very nice, but

It met my needs for the night. There were no major concerns. The continental breakfast was a bit disappointing!

Seems to be in transition from old to new. Crrumbled foam board for a window panel, old carpet but bed and bath were fine. Free breakfast is ok if you can get by with only toast and coffee. Pool was nice

Bathroom was outdated and needed a new door. Only one small trash can for room/bathroom. Balcony window was stained. Balcony floor was filthy and didn't seem to drain properly during storms.

They had no towels in my room. When i called for towels, they brought me 9 hand towels to dry off from a shower.

Good location...need more english speaking staff and had no access to extra pillows

The front desk is very short staffed. We never got towels that we asked for. I had to use my daughter’s wet towel. Also the breakfast was awful. Hardly had anything to eat and nothing hot. I’ve been to other continental breakfasts and there’s been eggs and bacon and waffles. Also got charged almost $500 in extra charges.

Property really needs an update. Rooms are old, dirty and just depressing. Next time ill pay more for a cleaner and updated hotel. This wasn't that cheap considering how old the room feels.

Pool area is great. Very run down otherwise

I was surprised Room is big enough but no coffee maker, no ice bucket or cups, no chairs, sink is not drain well, no trash can even in the bathroom, no refrigerator, no microwave, not enough pillows, has insects ( cockroaches ) and the phone is not working. I asked the front desk, they don’t have any supplies to provide.

No room service no tolw no paper toilet no clining the rooms only if you call a day before.this was the worst experiences off my life.toiler not working ect.

i tought had a good breakfast,not , it's was frustrating to see that it was a cofee break,the room very noisy,doors were clanging day and night's.

Pool area is very nice. Breakfast is not really a breakfast just a bunch of grab & go stuff. Lacks cleanliness & things such as hallways & elevators & walls are not in good shape.

A lot need to be fixed & walkway carpet need cleaning toilets in room need to be updated, room was clean & comfortable for the price it was good & the staff was very nice…. I would stay again

The “hotel” is terrible. The funny thing is that they have a banner outside that it’s NEWLY RENOVATED where is old, outdated, dirty, smelly and awful. When we arrived the pool was green, talked to the manager and she promised to take care of it. Unfortunately upon leaving the pool was even more green and nothing has been done. I have no idea how places like this pass inspections and stay open to the public. Disgusting!!!!!!

The bathroom was really not functional. The sink was clogged, the flush handle was broken and the shower spout only forced another half of the water up to the shower The room should be repaired before anyone else stays there

Had to ask several time for towels, then had to go to front desk to get towels. You also have to request room cleaning and they only do it every other day

No phone

The sign says it was newly renovated. There was NOTHING new to it. The bathroom was HORRIBLE, the room SMELLED HORRIBLE.

Hotel is nice and clean rooms pool elevators parking entrance was ok but the service is terrible no even coffee at the rooms etc….i call Friday night like at 9 and the service was out already til next morning never even get a coffee nobody around to help just one at front desk long wait… hotel is ok but service is the worst ever

Palm Beach Lakes Blvd West Palm Beach FL

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Villages of Palm Beach Lakes within a short walk of Palm Beach Outlets, Ramada by Wyndham West Palm Beach Airport is within 2 miles (3 km) of other popular sights such as Cross County Plaza. This 3-star hotel has 162 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free self-serve breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All 162 rooms feature coffee makers, free local calls, and safes. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Ramada by Wyndham West Palm Beach Airport, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Pool View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Pool View

2 Queen Beds | Sleeps 4

Guest reviews for Ramada by Wyndham West Palm Beach Airport

Everyone (24) Couples (7) Family (33)
3
Family

Vending machines all broke. No coffee or anything to eat or drink after 9:00 am. Pool very old. Bathroom very small and old. Staff was very nice, but

By on Apr 18, 2022

Review comment responded on Apr 19, 2022

Dear Debra, While I am pleased to hear that you found our staff to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations and I regret that we fell short. Thank you for taking the time to share this review and for being our valued guest. We hope you will give us another chance in the future as I know we can do better than what you experienced. Sincerely, Dominic Monteleone, GM Under New Management

5
Family

It met my needs for the night. There were no major concerns. The continental breakfast was a bit disappointing!

By on Apr 11, 2022

Review comment responded on Apr 12, 2022

Dear Michael, We're happy to hear from you! It's great to know that you enjoyed your stay enough to award us five stars. Please plan to visit us again the next time you travel to the area. Best, Dominic Monteleone, GM Under New Management

2
Business Business

Seems to be in transition from old to new. Crrumbled foam board for a window panel, old carpet but bed and bath were fine. Free breakfast is ok if you can get by with only toast and coffee. Pool was nice

By on Apr 11, 2022

Review comment responded on Apr 12, 2022

Dear Patricia, I’m sorry that our accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Dominic Monteleone, GM Under New Management

2
Family

Bathroom was outdated and needed a new door. Only one small trash can for room/bathroom. Balcony window was stained. Balcony floor was filthy and didn't seem to drain properly during storms.

By on Apr 4, 2022

Review comment responded on Apr 6, 2022

Dear Karl, I'm very sorry to hear that our accommodations and housekeeping let you down. Your comfort is our highest priority and I apologize that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We hope to serve you better in the future. Sincerely, Dominic Monteleone General Manager

1
Business Business

They had no towels in my room. When i called for towels, they brought me 9 hand towels to dry off from a shower.

By on Mar 17, 2022

Review comment responded on Mar 22, 2022

Dear ALFRED, Thank you for your honest and concerned comments. Let me apologize on behalf of the entire team for our mistake. Please know that this miscue will be very instrumental in the training and education of our team members so this doesn't happen again. We hope to better serve you on a return visit. Sincerely, Hotel Management

3
Family

Good location...need more english speaking staff and had no access to extra pillows

By on Mar 8, 2022

Review comment responded on Mar 8, 2022

Dear charles, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Hotel Management

2
Family with small children

The front desk is very short staffed. We never got towels that we asked for. I had to use my daughter’s wet towel. Also the breakfast was awful. Hardly had anything to eat and nothing hot. I’ve been to other continental breakfasts and there’s been eggs and bacon and waffles. Also got charged almost $500 in extra charges.

By on Mar 4, 2022

Review comment responded on Mar 5, 2022

Dear Ellen, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Ramada. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve our offerings. We appreciate your patronage and hope to see you again soon. Sincerely, Hotel Management

2
Family with small children

Property really needs an update. Rooms are old, dirty and just depressing. Next time ill pay more for a cleaner and updated hotel. This wasn't that cheap considering how old the room feels.

By on Jan 23, 2022

Review comment responded on Jan 23, 2022

Thanks Andrew for the feedback !

2
Partner Couples

Pool area is great. Very run down otherwise

By on Jan 18, 2022

Review comment responded on Jan 20, 2022

Hello Charles, thank you so much for your feedback

1
Family

I was surprised Room is big enough but no coffee maker, no ice bucket or cups, no chairs, sink is not drain well, no trash can even in the bathroom, no refrigerator, no microwave, not enough pillows, has insects ( cockroaches ) and the phone is not working. I asked the front desk, they don’t have any supplies to provide.

By on Jan 16, 2022

Review comment responded on Jan 20, 2022

Thank you so much for your feed back Enas, all feedback has been given to its proper departments

Ramada by Wyndham West Palm Beach Airport

1901 Palm Beach Lakes Blvd, West Palm Beach, FL 33409
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