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Recent guest reviews

Seems very nice

Very professional and clean. Bar nd restaurant available an good service. Only problem was housekeepers knocking at my door at 9:00 because here was nothing to put on the door

Beds are really comfortable

Room smelled and carpets where extremely dirty.

They had one person working during check in hours on a Saturday and there was 15 people waiting to check in

NASTY. NASTY. NASTY. The place should be visited by Florida Department of Health. Everything I saw, except the lobby, was filthy. This is the first review I have written on these properties. I am shocked that Holiday Inn allows the brand to be used on this property. The carpets, the ice dispenser, the furnishing, all FILTY.

Property is filthy. Very disappointed. The carpets in the rooms need to be ripped out. The bathroom calking was coming off and the floor was dirty. The room clearly hadn't been cleaned or maintained. Business travels stay away.

Funder service is bad in the womb is bad I’m not satisfy

Place was nasty stains everywhere on carpet had a bad smell

The worst hotel I stay in the carpet is Disgusting I’m not clean

First the receptionist was so welcoming first through our last day. Then the selection at the snack bar was amazing. Our rooms were perfect. Thank you and can’t wait to revisit

Gave bad review for bad experience recently. Stayed here again (hit wrong button) and everything went very well, ESPECIALLY the wake up call. Driver was helpful, greeter at desk great, and concierge guy at breakfast was awesome. GREAT one night stay this time, did I mention got the wake up call?!! I was in 306; it did have a very loud AC unit; but, again, overall good stay.

Room service trays left outside door for hours. Attracted ants. Was told would be called when room available and wasnt.

Chek-in fantastic. The driver stepped in to assist. Smooth and fast. Called 10-25 around 1736 for two wake up calls, 0500 and 0515. Neither happened. Missed meeting, rental car return, and international flight. Spoke with desk on 12-26-19 after walking three miles in heat post late rental car return. Everyone was nice; but I am out 1400 plus. Will never stay in a Holiday Inn again ANYWHERE. Irony - room 124 has a BANGING loud AC. Luckily it woke me up around 0730 on its own. Being nice doesn't make up for incompetence.ONE JOB. Lady sounded older and muffed up answering the phone, so maybe I should have asked for someone else? More mad about the walk in the heat than the missed meetings, flight and rental car fees. Recommend elsewhere, even sleeping in a car. BRING AN ALARM CLOCK.

Just a great experience.........,..................................

Very clean, rooms big and with micowave and fridge love it

Belvedere Rd West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel places you within 2 miles (3 km) of popular sights like Palm Beach County Convention Center and Rosemary Square. This 199-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start each morning with to-go breakfast, available for a fee from 7:00 AM to 9:00 AM.


Rooms

All of Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel's 199 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and phones. Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed (Pet Friendly, Low Floor)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel

Everyone (25) Business (3) Couples (3) Family (11) Other (2)
5
Family

Seems very nice

By on Oct 30, 2021

Review comment responded on Nov 1, 2021

Dear Kerry, Thank you for your compliments on our property! We're glad you enjoyed your visit, and look forward to seeing you again at Holiday Inn Palm Beach - Airport Conference Center.

5
Family

Very professional and clean. Bar nd restaurant available an good service. Only problem was housekeepers knocking at my door at 9:00 because here was nothing to put on the door

By on Aug 29, 2021

Review comment responded on Aug 31, 2021

Dear Jason, It was a pleasure hosting you at Holiday Inn Palm Beach - Airport Conference Center! We're thrilled our clean, welcoming accommodations and onsite bar added to your experience. However, we apologize for any disruption from housekeeping. We'll look into your comments further, and we hope to see you again soon.

4
Family

Beds are really comfortable

By on Aug 25, 2021

Review comment responded on Aug 27, 2021

Dear Leary, Your positive rating of Holiday Inn Palm Beach - Airport Conference Center is greatly appreciated! We hope your travels were enjoyable. Thank you for choosing to stay with us, and we look forward to your return!

4
Everyone

By on Aug 14, 2021

1
Partner Couples

Room smelled and carpets where extremely dirty.

By on Jul 8, 2021

Review comment responded on Jul 10, 2021

We appreciated the opportunity to host you, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed to hear that your experience was not what it should have been. We'll discuss your remarks to ensure our high standards are upheld moving forward. Please consider allowing our team a second chance to deliver the memorable stay you expected and deserve.

1
Everyone

By on May 8, 2021

3
Family

They had one person working during check in hours on a Saturday and there was 15 people waiting to check in

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

Thanks for notifying us of your recent experience. We're very sorry for the delay upon arrival. Providing exceptional service is our top priority, and we're disappointed to hear your feedback. We hope the rest of your visit was fantastic. Please consider giving us a second chance to show our true spirit of hospitality.

1
Family

NASTY. NASTY. NASTY. The place should be visited by Florida Department of Health. Everything I saw, except the lobby, was filthy. This is the first review I have written on these properties. I am shocked that Holiday Inn allows the brand to be used on this property. The carpets, the ice dispenser, the furnishing, all FILTY.

By on Apr 8, 2021

Review comment responded on Apr 9, 2021

Thank you for notifying us of your recent experience. We're very sorry that we were unable to meet your expectations; please accept our apologies for the cleanliness concerns during your stay. What you have described certainly does not match the high standards we strive to uphold. We have plans to replace carpets in the future while also cleaning them on a rotating schedule. Nonetheless, your feedback will be discussed as we're continually striving to improve. We know we can deliver the exceptional experience you expected and deserve. Please consider giving us a chance to improve your perception of our hotel.

1
Business Business

Property is filthy. Very disappointed. The carpets in the rooms need to be ripped out. The bathroom calking was coming off and the floor was dirty. The room clearly hadn't been cleaned or maintained. Business travels stay away.

By on Feb 5, 2021

Review comment responded on Feb 8, 2021

Keeping our property clean and well-maintained is one of our goals, and we're disappointed to hear that this wasn't your experience with us. Rest assured, housekeeping and maintenance have been notified about the general untidiness you experienced so that these matters are promptly addressed. Should your travels bring you back this way, we would love another opportunity to make it up to you.

1
Everyone

Funder service is bad in the womb is bad I’m not satisfy

By on Dec 15, 2020

Review comment responded on Dec 16, 2020

Although your comments are a little difficult to understand, we are sorry your stay was not excellent and if our service was not perfect as well. It is our hope we can provide a better stay for you in the future and we wish you the best ahead.

Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel

1301 Belvedere Rd, West Palm Beach, FL 33405
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