This was a nice hotel and most of the staff was extremely friendly and helpful. I did call as we were going to be arriving sooner than expected and asked if we could check in early. I thought it was rather rude that would only let us check in early for a $50 fee and didn’t even offer to hold our bags or things for us. I understood that a room many not be available but I don’t think I have ever gotten a response so blunt and pushy.
Friendly inviting staff! Great location and comfortable rooms.
Took forever to check in. Cops came to the room across the hall in the middle of the night. Air conditioner was super annoying. However, you can not beat the location!
This is a nice hotel all though we thought it was going to be different being that it is a historic hotel. The parking garage is only if you vook way in advance for it which they do not tell you when you book so we had to go 2 blocks over to use the public parking garage so it was a little hassle having to carry your stuff that far. Also our bathroom was not clean there was hairs all over the place and was not dusted at all should be cleaner for the price you pay. It is convenient for walking to downtown shops and restaurants and bars that was nice.
The service was poor. We called the front desk from our room more than 4 times with no answer. It was frustrating and I ultimately tried to reach the front desk from my Marriott Convoy app to no avail.
Very clean and Greta location
West Chester is a Hallmark Movie type town and the Warner is right in the middle of it
Location, price and staff were terrific. This the place we choose we have visit WCU.
Great staff, spacious rooms in the best location. Always my first choice when visiting West Chester.
Great location, friendly staff. Room is a bit dated but clean & comfortable.
at location, great staff, great room. I have stayed there many times a year for the past 7 years
Historic hotel in a nice small town setting Bar stayed open late to accommodate late arriving guests Staff was very friendly
I would go there again no question. We did not have an opportunity to try the bar or breakfast. The combination of the location for walking around and comfort of the room made it a perfect choice for us.
Wonderfull , we were there for the Fc Delco soccer tournament , the fields are only 8 miles away the location of the hotel is in the middle of the town walking distance to all the restaurants
Hotel Warner places you next to Chester County Historical Society and Pipers Way. This 80-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
At the end of the day, the bar/lounge is a great place to grab a drink.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include sitting areas, refrigerators, and coffee makers.
At Hotel Warner, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 25 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
This was a nice hotel and most of the staff was extremely friendly and helpful. I did call as we were going to be arriving sooner than expected and asked if we could check in early. I thought it was rather rude that would only let us check in early for a $50 fee and didn’t even offer to hold our bags or things for us. I understood that a room many not be available but I don’t think I have ever gotten a response so blunt and pushy.
Thank you for taking the time to complete a review. We hope to welcome you back soon.
Friendly inviting staff! Great location and comfortable rooms.
Thank you for taking the time to share your feedback with us. We are thrilled to hear about your enjoyable experiences during your recent stays at our hotel in West Chester. We take great pride in our staff's commitment to providing exceptional service, and it's heartening to hear that you found them friendly and courteous. We will be sure to share your kind words with our team. We're also pleased to hear that you appreciated our room rates and found our accommodations clean and comfortable. Thank you once again for choosing to stay with us and for sharing your positive impressions.
Took forever to check in. Cops came to the room across the hall in the middle of the night. Air conditioner was super annoying. However, you can not beat the location!
Hello sorry for inconvenience you had at check-in. We have been gratefully busy. Also thank you for your feedback, it helps us ensure how we can we can make the visit for a future stay that much better.
This is a nice hotel all though we thought it was going to be different being that it is a historic hotel. The parking garage is only if you vook way in advance for it which they do not tell you when you book so we had to go 2 blocks over to use the public parking garage so it was a little hassle having to carry your stuff that far. Also our bathroom was not clean there was hairs all over the place and was not dusted at all should be cleaner for the price you pay. It is convenient for walking to downtown shops and restaurants and bars that was nice.
The service was poor. We called the front desk from our room more than 4 times with no answer. It was frustrating and I ultimately tried to reach the front desk from my Marriott Convoy app to no avail.
Good afternoon! It seems you're reviewing the wrong hotel, as we have our desk staffed 24 hours a day, and we are not a part of Marriott Hotels.
Very clean and Greta location
Thanks for staying with us. We appreciate your feedback!
West Chester is a Hallmark Movie type town and the Warner is right in the middle of it
Thank you for your review! We hope to welcome you back again soon!
Location, price and staff were terrific. This the place we choose we have visit WCU.
Thank you for your comments, we do appreciate them! We hope you will come back again and stay with us when you visit West Chester!
Hello. I apologize for any inconvenience you faced at check in. We do our best to honor early check ins, but we can rush a room for a fee if it is not available when you arrive. The front desk will certainly hold luggage if you want to explore town while you wait for your room to be ready. Please reach out if you have any other concerns.