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Recent guest reviews

It was great for the price. A bit outdated, but still pretty clean and comfortable. It’s a safe area and a safe place to get some sleep before continuing on with your trip.

Kind of gross. Cleaning leaves much to be desired. Seems they did not even vacuum. There was dried cereal on the floor next to my bed, among other debris throughout the room. My sister's room was worse. Sticky countertop so they didn't even wipe the counters. Also, political stickers on the mirror. Never seen that before. Kind of loud where they put us too, near traffic. Decent if you're trying to save money but I have stayed in similarly priced hotels that were much cleaner.

Dirty but bed was comfortable

Staff was nice however rooms were nasty with the no no bugs cockroaches. Had to move rooms.

I am an older woman traveling alone. The front desk attendant tried to enter my room with his key after 10 pm. When the door safety lock kept him out he said he just needed to know my name since the computer was out when I checked in. Why didn't he just call? My husband was so angry, he said I should have left and called the police. Terrible, terrible experience.

First, I am a lady over 50 traveling by myself. The front desk put me in the last building (of 5), in the farthest room, adjacent a treeline. Very dimmly lit parking area. Feel safe-NO! Parked sideways in front of my room is a semi-flatbed. The front desk lady said I could park in front of my room when Ichecked in. I dont mind parking a little further, butI was worried I would block him in. I went back to the front desk and asked about another room because of the truck and she said, "He won't be leaving for a while." So she knew ahead of time I wasn't going to be able to park in front of my room and don't understand why she even told me that originally. Now what they don't have: NO hot water and I let the water run for 15 minutes trying to get it warm. NO lamps, just a blinding overhead light with no cover. NO microwave. Couldn't even warm up water to wash my face! NO hangers, ironing board, or iron. (Which IS listed on their website as amenities.) NO coffee, tea, or ice-unless you wanted to haul yourself to building 1 for it. The whole thing was quite outdated and abused. Very, very disappointing for the price.

The people were very friendly and pleasant. The motel was an older property but clean and comfortable. The area was easy to access from the highway.

Very nice staff. Room was comfortable, clean. Seemed a little aged. Would stay again

In spite of an outdoor temp of 72, the AC was unable to cool the room. Desk clerk promptly moved us to the next room where the AC worked so well that we had to turn it down.

First room deadbolt didn't work. Second room air conditioner not working properly. Third room, no refrigerator or microwave, no clock, no lamp on bedside table, no hair dryer. All rooms were dusty.

1 chair ... no small table.. so if you have food... and there are 2 of you ...one sits on the bed.. but hold that drink and food and try to eat at the same time...

Road trip stop for sleep back homeand really wasn't what we expected. Had no refrigerator no microwave but it was a room and it was available and not far from the highway which was convenient. Not the best place but for the money not too bad I suppose

Poor shower nozzle. No breakfast. Slow Wi-Fi. Also, it says "we are not responsible for the car damage". So we parked our car outside the frontdesk. When I live there in the night. Several guys sat on the doorway beside my room. It really scary. The good point is that rooms are clean and quiet. Near to the highway and mall.

Room not bad for price, clea and everything seemed to work

Check in easy but office closed at 5 i think so had to use window. Had to change rooms because toilet ran constantly . Room clean. Bathroom ok. Bed clean. Lights all worked.

This was a clean, reasonably-priced room with many places to eat nearby. It is at a good location from which to access all St. Louis and out-lying attractions fairly easily. The only thing that would have made it better is if a remote for the TV would have been provided. Staff was friendly and helpful.

Hotel was close to the activities I had planned. It was great that it was pet friendly with a place to walk the dog.

sleep

Harry S Truman Blvd St. Charles MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located within a mile (2 km) of Kokomo Joe's Family Fun Center, Relax Inn Saint Charles is within 2 miles (3 km) of Barnes-Jewish St. Peters Hospital. This 109-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and desks are also standard.


Property features

Guests staying at Relax Inn Saint Charles enjoy free WiFi in public areas, laundry facilities, and a vending machine. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 2

Standard Room, 2 Queen Beds Smoking

2 Queen Beds | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Relax Inn Saint Charles

Everyone (7) Couples (4) Business (1) Family (8) Other (5) Friends (2)
4
Family

It was great for the price. A bit outdated, but still pretty clean and comfortable. It’s a safe area and a safe place to get some sleep before continuing on with your trip.

By on Apr 17, 2024

2
Everyone

Kind of gross. Cleaning leaves much to be desired. Seems they did not even vacuum. There was dried cereal on the floor next to my bed, among other debris throughout the room. My sister's room was worse. Sticky countertop so they didn't even wipe the counters. Also, political stickers on the mirror. Never seen that before. Kind of loud where they put us too, near traffic. Decent if you're trying to save money but I have stayed in similarly priced hotels that were much cleaner.

By on Jul 17, 2023

2
Everyone

By on May 23, 2023

2
Family

Dirty but bed was comfortable

By on Jan 29, 2023

3
Family

Staff was nice however rooms were nasty with the no no bugs cockroaches. Had to move rooms.

By on Oct 23, 2022

1
Everyone

I am an older woman traveling alone. The front desk attendant tried to enter my room with his key after 10 pm. When the door safety lock kept him out he said he just needed to know my name since the computer was out when I checked in. Why didn't he just call? My husband was so angry, he said I should have left and called the police. Terrible, terrible experience.

By on Jun 12, 2021

3
Everyone

By on Dec 1, 2019

Review comment responded on Jan 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Family

First, I am a lady over 50 traveling by myself. The front desk put me in the last building (of 5), in the farthest room, adjacent a treeline. Very dimmly lit parking area. Feel safe-NO! Parked sideways in front of my room is a semi-flatbed. The front desk lady said I could park in front of my room when Ichecked in. I dont mind parking a little further, butI was worried I would block him in. I went back to the front desk and asked about another room because of the truck and she said, "He won't be leaving for a while." So she knew ahead of time I wasn't going to be able to park in front of my room and don't understand why she even told me that originally. Now what they don't have: NO hot water and I let the water run for 15 minutes trying to get it warm. NO lamps, just a blinding overhead light with no cover. NO microwave. Couldn't even warm up water to wash my face! NO hangers, ironing board, or iron. (Which IS listed on their website as amenities.) NO coffee, tea, or ice-unless you wanted to haul yourself to building 1 for it. The whole thing was quite outdated and abused. Very, very disappointing for the price.

By on Nov 19, 2019

Review comment responded on Jan 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Family Family

The people were very friendly and pleasant. The motel was an older property but clean and comfortable. The area was easy to access from the highway.

By on Oct 2, 2019

4

pleasant

Everyone

Very nice staff. Room was comfortable, clean. Seemed a little aged. Would stay again

By , from Florida on Jun 26, 2018

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