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Country Inn & Suites By Carlson, Waterloo, IA

2.5 out of 5.0

Recent guest reviews

The best breakfast I've had at a hotel. It was a nice stay overall.

We checked in late and I realized I had forgot my phone charger. The woman and the front desk allowed me to use hers for the night and return in the morning. I was so pleased and appreciative of this. I consider that going above and beyond the normal client service expectations. I thought her very kind. The next morning the young woman that was in change of the breakfast area was also very kind and personable. Overall a nice experience.

Spent 3 days over a holiday weekend for a youth soccer tournament. Room was nice, not fancy, but quiet and clean. Almost had the pool to ourselves all three days for some reason, but what will bring us back is location, near the interstate and lots of restaurants and the GREAT breakfast they provide. Standards like cereal and make your own waffles were available every day, but the hot items changed each day. 1 French toast sticks, eggs and bacon, day 2 was biscuits and gravy, sausage and eggs and 3 was chicken and gravy with waffles. Plus they had coffee and cookies in the lobby all day and a nice patio area out front to sit in the evening.

I greatly enjoyed my stay at Country Inn. Not only was the check in process quick and easy, but the room was extremely clean, with a pristine bathroom and shower, very comfortable beds, extra blankets and pillows right in the room, and an ironing board and iron. When the shower head in my room broke, it was replaced immediately with an even better shower head. The staff was consistently friendly and helpful. The breakfast was delicious and fresh, with a variety of foods from eggs, sausage, waffles, cereal, oatmeal, pastries, yogurt, juice, and coffee, among other rotating choices. The hotel also provided to-go breakfasts for those early morning departures. I loved staying here and would recommend it to everyone. It was very conveniently located, too, a quick 7 minute drive to downtown.

Our room was ready an hour early for check-in, and the cookies were delicious!

Only stayed there for one night but everything was good...

Hard to find your way into the hotel entrance though! Wonderful continental breakfast. Beds are very comfortable!

The staff and employees were extremely friendly and helpful. My room was very clean and right by an exit, which I prefer.

Good clean hotel with friendly staff. Hot breakfast was adequate plus. The place is in re-model mode, which should only make it nicer.

I will be staying here again in the next couple of months. It was really a great place to rest my body.

The location was a little hard to find but otherwise it lived up to our expectations. The room was clean and roomy and the breakfast was good. The desk clerk was very friendly and even baked a batch of cookies for us. When we travel we always look for Country Inn & Suites.

This was a great choice. Room was large, and very quiet as well as exceptionally clean.

There was some confusion on the reservation, room had not been heated when we entered was very cold. Then they tried to rent room to someone else. Otherwise was clean and staff was personable.

I had stayed here before, I had not noticed the smoke smell before. I have allergies and this made it difficult for me to sleep.

great stay, no complaints

The rooms were decorated nicely, the staff was friendly, the continental breakfast was good.

Hotel was near to many restaurants and to Hawkeye Community College where I worked for a week. The rooms are pretty large and they had a guest appreciation night on Thursday with free food.

I would say I have never stayed at a hotel that I felt safer in.Side doors locked most of the time and very well lit at night. Very spaceus room with every thing you could ask for. Never been in a cleaner hotel! I will look for a Country Inn & Suites in my up coming travels. It was only a few miles from every thing I needed.

Country Inn staff was friendly and helpful. Room was very clean was a spacious king size bed. Breadfast in the morning provided a variety of items and ample area to sit and relax. Definately worth a return visit.

4025 Hammond Ave Waterloo IA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of South Hills Golf Course, Country Inn & Suites By Carlson, Waterloo, IA is within 3 miles (5 km) of Lost Island Waterpark. This 64-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Grout Museum of History and Five Sullivan Brother Convention Center are also near this Waterloo hotel.


Dining

Free full breakfast is included with your stay and awaits you each morning.


Rooms

Country Inn & Suites By Carlson, Waterloo, IA's 64 rooms are air-conditioned and provide MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests staying at Country Inn & Suites By Carlson, Waterloo, IA enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free casino shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Room, 1 Queen Bed with Sofa bed, Accessible (Guest)

Queen 1 | Sleeps 5

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Room, Multiple Beds

Queen 2 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson

Everyone (7) Business (4) Couples (3) Family (3) Friends (1) Other (1)
4
Everyone

The best breakfast I've had at a hotel. It was a nice stay overall.

By on Jun 25, 2017

Review comment responded on Jul 4, 2017

Thank you for your review! I'm so glad you enjoyed our breakfast! We hope to see you again soon

4

very friendly staff and good breakfast.

Everyone

We checked in late and I realized I had forgot my phone charger. The woman and the front desk allowed me to use hers for the night and return in the morning. I was so pleased and appreciative of this. I consider that going above and beyond the normal client service expectations. I thought her very kind. The next morning the young woman that was in change of the breakfast area was also very kind and personable. Overall a nice experience.

By , from Milwaukee, WI on Jun 12, 2017

Review comment responded on Jul 10, 2017

Gillian, Thank you for your review. I am pleased to tell you that the hotel is in the process of getting new furniture. Since your stay with us, new couches have been put in the rooms and the new chairs are coming soon.

4

youth soccer tounament

Everyone

Spent 3 days over a holiday weekend for a youth soccer tournament. Room was nice, not fancy, but quiet and clean. Almost had the pool to ourselves all three days for some reason, but what will bring us back is location, near the interstate and lots of restaurants and the GREAT breakfast they provide. Standards like cereal and make your own waffles were available every day, but the hot items changed each day. 1 French toast sticks, eggs and bacon, day 2 was biscuits and gravy, sausage and eggs and 3 was chicken and gravy with waffles. Plus they had coffee and cookies in the lobby all day and a nice patio area out front to sit in the evening.

By , from West Des Moines on Jun 4, 2017

Review comment responded on Jun 10, 2017

Tony, Thank you for your review. We are so glad you enjoyed our stay with us. We are pretty proud of our breakfast! Hopefully your soccer team did well at the tournament!

5

a lovely stay

Everyone

I greatly enjoyed my stay at Country Inn. Not only was the check in process quick and easy, but the room was extremely clean, with a pristine bathroom and shower, very comfortable beds, extra blankets and pillows right in the room, and an ironing board and iron. When the shower head in my room broke, it was replaced immediately with an even better shower head. The staff was consistently friendly and helpful. The breakfast was delicious and fresh, with a variety of foods from eggs, sausage, waffles, cereal, oatmeal, pastries, yogurt, juice, and coffee, among other rotating choices. The hotel also provided to-go breakfasts for those early morning departures. I loved staying here and would recommend it to everyone. It was very conveniently located, too, a quick 7 minute drive to downtown.

By on Feb 7, 2017

Review comment responded on Feb 15, 2017

Thank you so much for your review. We are delighted to hear how much you enjoy the Country Inn and Suites in Waterloo. Hope to see you soon!

5

a great stay in waterloo

Everyone

Our room was ready an hour early for check-in, and the cookies were delicious!

By , from Owatonna, MN on Jan 30, 2017

Review comment responded on Feb 1, 2017

Dear Mike, Thank you for your response. We are thrilled that you enjoyed your stay with us and look forward to your next visit!

4
Everyone

Only stayed there for one night but everything was good...

By on Nov 14, 2016

5

nice hotel close to the casino.

Everyone

Hard to find your way into the hotel entrance though! Wonderful continental breakfast. Beds are very comfortable!

By , from Cascade, Iowa on Sep 19, 2016

4

first time business visit

BusinessTravelers

The staff and employees were extremely friendly and helpful. My room was very clean and right by an exit, which I prefer.

By on Nov 28, 2014

3

reunion trip

GetawayWithFriends

Good clean hotel with friendly staff. Hot breakfast was adequate plus. The place is in re-model mode, which should only make it nicer.

By on Jul 7, 2014

5

terrific 2 nights

BusinessTravelers

I will be staying here again in the next couple of months. It was really a great place to rest my body.

By on Aug 8, 2013