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Hyatt Place Dulles Airport - South

3.0 out of 5.0

Recent guest reviews

It was a horrible experience because of the staff Janice, apparently she is the supervisor there. We have booked two king bed rooms through Orbitz and we have switched to double rooms. We were shocked of this act and on enquiry she told has there is no guarantee on the room type booked from 3rd party websites. She was really rude and was saying we should be thankful that at least we have got the rooms. This was not at all a friendly or professional behaviour. I have informed this issue to Orbitz customer care and the Hyatt's general manager (Eddy). Both of them were nice and apologised for the mix up. However the first impression about Hyatt place was terrible and indeed this is a "DIFFERENT PLACE TO BE AT" we had to adjust in double rooms in spite of booking king bed rooms well in advance. I would never return to Hyatt.

We had no working bathroon/toilet for 1 of the 2 days I stayed at the Centreville,Va Location

Close to IAD, very friendly staff and one of the cleanest hotels I've ever stayed in.

The hotel has nice layout in the room. I like the separation of bed and couch area. It even comes with a little kitchen sink. However, I wish the bathroom sink is inside the bathroom, instead of outside. The bed sheets could be more comfortable for this level of hotel. We could easily hear voices/ noises from neighboring room too. We enjoyed the breakfast with starbucks coffee. Overall, it's a comfortable hotel.

Just a delightful experience all around--for us; our little doggy; our family who visited us there! THANK YOU!!!

Pretty nice, fairly new hotel right by the airport. Breakfast each morning was slightly different and tasty. Coffee was extremely weak however. Staff was friendly and the facility itself was clean.

Hotel isn't super nice, but not no where near bad at all. The staff is awesome and made my stay really good. The breakfast they serve here is pretty good compared to most of the nearby hotels that offer free breakfast. I would recommend this hotel if you're looking for a not so pricey hotel in Chantilly near the freeway.

very clean , bed super confortable we came here like 4 times

Stayed 3 nights in November and had a great stay! The staff at check in were awesome in welcoming us and explaining the amenities. Rooms were clean and comfortable. Big TV and sitting area, comfortable bed and great all tile shower. Location is also convenient to air port, shopping and dining.

Convenient, clean, staff was nice and coffee was available in the morning :)

This chantilly hotel is excellent in every way- comfortable and large rooms, great location, and a very good free breakfast!

I think it was a very nice experience , there are restaurants around the hotel. And the room is very clean, the price is very good too.

we have stayed at all of the local hotels in the chantilly area and now will only stay here- it has large comfortable rooms, easy access, a great breakfast, and very nice staff

1-10 I am rating this a 20...This was the greatest place ever, the staff and the room were beyond my expectation!!!

Room was perfect - lots of space, very clean, well maintained. The staff was helpfully and very courteous.

Very comfortable room, great breakfast, attentive staff and convenient to the Dulles airport area

Rooms were very clean and nicely furnished. Sleeper couch is a nice touch. Giant TV with awesome console allows multiple types of easily accessible hookups. EXCELLENT continental breakfast. Comfortable king-sized bed and sweet walk-in shower. My ONLY complaint was confiscatory pay-per-view pricing. There was a movie that I REALLY wanted to see but the price was $17.99. When I backed out, I was offered a "one-time" $5.00 off opportunity. If I can watch the movie for $12.99, why not just make that the price? Also, there is no need to overcharge for a movie. I would've gladly watched it for less than $10.00, but I was so frustrated by the price, I decided to just wait until it comes out on video. Again, that was my ONLY complaint. I loved the hotel and plan to stay there again.

Clean and comfortable hotel. Breakfast buffet could use some improving but at least it's free! Large rooms. Quiet halls. I am a repeat guest and will continue coming here!

Excellent. Location is not so far from DC. Room is excellent an price is awesome. I would recommend this hotel to anyone visiting DC.

I went to DC to sightsee with a friend for the weekend. This hotel far exceeded both our expectations! The staff was very friendly and helpful. The location was perfect, just 12 minutes from the Orange Line Metro we took into the city each day. The room was impeccably clean and so spacious including a second living space. The breakfast was delicious and included many choices. I would recommend this hotel to anyone (families included) as the best place to stay outside DC!

Room options

Guest Room, 2 Double Beds

Full 2 | Sleeps 6

Guest Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Place Dulles Airport - South

Everyone (6) Business (18) Couples (21) Family (11) Friends (4) Other (3)
1

beware of the staff

Everyone

It was a horrible experience because of the staff Janice, apparently she is the supervisor there. We have booked two king bed rooms through Orbitz and we have switched to double rooms. We were shocked of this act and on enquiry she told has there is no guarantee on the room type booked from 3rd party websites. She was really rude and was saying we should be thankful that at least we have got the rooms. This was not at all a friendly or professional behaviour. I have informed this issue to Orbitz customer care and the Hyatt's general manager (Eddy). Both of them were nice and apologised for the mix up. However the first impression about Hyatt place was terrible and indeed this is a "DIFFERENT PLACE TO BE AT" we had to adjust in double rooms in spite of booking king bed rooms well in advance. I would never return to Hyatt.

By on Jul 4, 2017

3
Everyone

We had no working bathroon/toilet for 1 of the 2 days I stayed at the Centreville,Va Location

By on Jan 19, 2017

4
Everyone

Close to IAD, very friendly staff and one of the cleanest hotels I've ever stayed in.

By on Jan 12, 2017

4

nice layout

Everyone

The hotel has nice layout in the room. I like the separation of bed and couch area. It even comes with a little kitchen sink. However, I wish the bathroom sink is inside the bathroom, instead of outside. The bed sheets could be more comfortable for this level of hotel. We could easily hear voices/ noises from neighboring room too. We enjoyed the breakfast with starbucks coffee. Overall, it's a comfortable hotel.

By , from Raleigh, NC on Jan 8, 2017

4

wonderful, friendly, efficient staff & management!

Everyone

Just a delightful experience all around--for us; our little doggy; our family who visited us there! THANK YOU!!!

By , from Ohio on Nov 28, 2016

5

nice hotel near dulles for business travelers

BusinessTravelers

Pretty nice, fairly new hotel right by the airport. Breakfast each morning was slightly different and tasty. Coffee was extremely weak however. Staff was friendly and the facility itself was clean.

By on Oct 15, 2016

5

hotel is nice, but the staff is excellent.

Everyone

Hotel isn't super nice, but not no where near bad at all. The staff is awesome and made my stay really good. The breakfast they serve here is pretty good compared to most of the nearby hotels that offer free breakfast. I would recommend this hotel if you're looking for a not so pricey hotel in Chantilly near the freeway.

By , from Seattle, WA on Apr 12, 2016

5

excellent

Couples

very clean , bed super confortable we came here like 4 times

By on Dec 7, 2015

5

great rooms, location, staff

Couples

Stayed 3 nights in November and had a great stay! The staff at check in were awesome in welcoming us and explaining the amenities. Rooms were clean and comfortable. Big TV and sitting area, comfortable bed and great all tile shower. Location is also convenient to air port, shopping and dining.

By on Dec 4, 2014

5

overnight stay

Couples

Convenient, clean, staff was nice and coffee was available in the morning :)

By on Nov 18, 2014