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Comfort Inn Alexandria West - Landmark

2.5 out of 5.0

Recent guest reviews

Good value for the money, lo ed breakfast at IHOP, room clean and spacious. In spite of renovation we had a good time, needs change of carpets asap! Lovely shower!

Good for the price IHOP is convenient Nice people. Some construction is ongoing

Entrance to the hotel a bit confusing: look at an aerial view before arriving. Entrance only from side street, not from main road. Was not sure what to expect of the bathroom. One website listed it as having a partially open bathroom. It was a conventional hotel bathroom!

Very clean hotel with good location, staffs are nice too.

This is a nice hotel. Clean and free shuttle ride to metro, only problem the last pick up is 8:00 PM. It is very nice to get to eat breakfast at Ihop. If you do not want what the motel pays for you can order off menu and they deduct 6.00 each from the total bill!

No fridge or microwave in the room which is a standard for all hotels.

the hotel, the workers and the room was not bad until they were start construction at the morning around 10pm, there was really high construction voice at our room, I have 3 years old boy, and he had a crying crise he was very afraid from the construction voice, if the hotel have a construction they have to put info to their hotel info at Orbitz, right? After start the construction we run away from the hotel. Still my son is saying there was high voice mum and he is crying when he remember. Orbitz team you have to check your hotels!!!

As I walked in I found a roach walking down the hall. The bed sheets were stained, the front desk employee of the night shift was not so friendly. The facilities are dated, the hotel is undergoing construction and next to my room a demolition was happening while we slept.

Excellent hotel. Nice area, close to DC, clean and very good breakfast.

Maids were awful and shuttle driver a lady lied to is

Mediocre hotel, nothing fancy, which was expected. Quick and easy check in and check out. Room could have been cleaner. The free breakfast from IHOP was disgusting though, do not recommend eating there.

For a quick, cheap night stay I didn't expect much. The hotel is aging, showing cracks and wear of decades. The STAFF however, multicultural, smiling, enduring tired, cranky guests with patience, kindness, and encouragement. The room was CLEAN, the A/C worked just fine, the soaps/lotions were good quality, the bedding was good and soft. The coffee and things my daughter got from IHOP next door were just fine. VERY good value because of the STAFF and the CLEANING STAFF.....they do a good job.

Overall a good hotel. Easy driving distance to Washington DC location. lot of traffic in the evening around this place

This Comfort Inn is close to a few major highways in a good location with a lot of stores and restaurants nearby, even an iHop is on the first floor of the hotel building. But I came across two things that were not so pleasant, one is that the free breakfast is not available after 9am on weekdays, which is too early and I missed it once, the other is the shuttle to the Van Dorn Street Metro Station didn't come as scheduled when I was waiting at the station before 8pm Sunday night.

Good and convenient location. Staff are friendly and very helpful. I would come back and recommend this hotel to others.

Elevators are very slow and one was not working. I-Hop connected to hotel is convent.

For a family on a budget taking a trip to Washington DC, this hotel fit the bill. The staff (front desk, servers at IHOP, management, and shuttle drivers) were all very good to exceptional. The front desk assisted with every request (storing luggage for a few hours, a room with a mini-frig, shuttle assistance, always friendly and helping with getting around). Management was seen talking with staff with respect (in lobby, on elevator, at front desk...this is critical for the trickle down effect of the staff taking good care of guests - kudos!) and engaged in light conversation with us a few times during our 3 night stay. The hotel itself is somewhat dated yet clean and the location is also a bit worn & dated; hence a lower price as not in a highly trendy or desirable area. Our room appeared to have had an upgrade along the way which was nice, it appeared clean - we like the white bed linens, they give an updated feel. The breakfast is provided by the onsite IHOP; good service yet allow yourself time, even if ordering to-go. I gave a 5 star since it exceeded our expectations by excelling in the areas of their immediate control.

Terrible. problem with reservation Elevators (1 broken & 1 constantly a Problem) Stuck on fifth floor 3 times and had to walk down 5 flights with a bad back. Two woman were stuck in the elevator and I had to pry the door open for them. they had to walk down 5 flight with their bags, I waited for the repairman. Various items in room broken including the whirlpool bath. Breakfast at Ihop not as advertised, just a limited basic offering. GM frustrated with everyone's complaint's an even offered to put us up at another hotel. Will be renovated to a Marriot and rooms will cost more.

Our stay at this hotel was fairly nice. The room and bathroom was clean and the beds were fairly comfortable. The location was nice as it was close to the interstate, many restaurants, downtown Alexandria, and the metro to D.C. We stayed here so we could travel to D.C. It was a chapter location rather than saying in downtown D.C. and we just took the metro to the capital. It was clean and worth the room rate. The star could have been a little more nice though. The hotel is located next to an IHOP and that is what you get for your free breakfast, which was very nice! Overall, it was pleasing.

The rooms were questionable. There were stains on the sheets. The staff seemed friendly but that didn't make up for the dingy environment.

6254 Duke St Alexandria VA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Comfort Inn Alexandria West - Landmark places you within a 15-minute drive of popular attractions such as Lincoln Memorial and Arlington National Cemetery. This hotel has 150 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. TopGolf Alexandria is also nearby.


Dining

Free full breakfast is included with your stay. Enjoy a bite to eat at IHOP Restaurant, the hotel's onsite restaurant.


Rooms

The 150 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and desks. Guests can expect free WiFi and satellite TV.


Property features

At Comfort Inn Alexandria West - Landmark, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is available if you drive. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 4

Guest reviews for Comfort Inn Alexandria West - Landmark

Everyone (19) Business (12) Couples (4) Family (4) Other (2)
3

hotel under renovation but staff is super nice

Everyone

Good value for the money, lo ed breakfast at IHOP, room clean and spacious. In spite of renovation we had a good time, needs change of carpets asap! Lovely shower!

By , from Lima on Dec 4, 2017

Review comment responded on Dec 8, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our carpets are actually the next step in our renovation! I hope you can come again after we are done so that you can enjoy the new experience.

4
Everyone

Good for the price IHOP is convenient Nice people. Some construction is ongoing

By on Nov 28, 2017

Review comment responded on Dec 1, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

Entrance to the hotel a bit confusing: look at an aerial view before arriving. Entrance only from side street, not from main road. Was not sure what to expect of the bathroom. One website listed it as having a partially open bathroom. It was a conventional hotel bathroom!

By on Nov 13, 2017

Review comment responded on Nov 23, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

Very clean hotel with good location, staffs are nice too.

By on Oct 18, 2017

Review comment responded on Oct 25, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4

convient and clean

Everyone

This is a nice hotel. Clean and free shuttle ride to metro, only problem the last pick up is 8:00 PM. It is very nice to get to eat breakfast at Ihop. If you do not want what the motel pays for you can order off menu and they deduct 6.00 each from the total bill!

By , from Leicester NC on Sep 17, 2017

Review comment responded on Sep 22, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2

rusty door hinges

Everyone

No fridge or microwave in the room which is a standard for all hotels.

By , from Maryland on Sep 14, 2017

Review comment responded on Sep 22, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2

not bad

Everyone

the hotel, the workers and the room was not bad until they were start construction at the morning around 10pm, there was really high construction voice at our room, I have 3 years old boy, and he had a crying crise he was very afraid from the construction voice, if the hotel have a construction they have to put info to their hotel info at Orbitz, right? After start the construction we run away from the hotel. Still my son is saying there was high voice mum and he is crying when he remember. Orbitz team you have to check your hotels!!!

By , from Turkey on Sep 12, 2017

Review comment responded on Sep 15, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2

i wouldn't recommend it!

Everyone

As I walked in I found a roach walking down the hall. The bed sheets were stained, the front desk employee of the night shift was not so friendly. The facilities are dated, the hotel is undergoing construction and next to my room a demolition was happening while we slept.

By , from Orlando, Fl on Sep 3, 2017

Review comment responded on Sep 7, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

Excellent hotel. Nice area, close to DC, clean and very good breakfast.

By , from New Jersey on Aug 29, 2017

Review comment responded on Aug 31, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

1

hotel from hell

Everyone

Maids were awful and shuttle driver a lady lied to is

By , from omaha ne on Aug 22, 2017

Review comment responded on Aug 25, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.