Macdonald Alveston Manor Hotel4.0 out of 5.0
Recent guest reviews
What a BRILLIANT find. Both my wife & I were bowled over by TOP NOTCH service (especially from Danny & Amber). A really relaxing, high-quality hotel at a very good-value rate. The good-sized pool, steam room & sauna are luxurious. For the first time in my 55 years, I've been given a white robe and comfy slippers! 😀😀 Thanks, Alveston Manor
SO, SO impressed by this delightful hotel and going-several-extra miles service of Danny and Amber. They deserved promotion and salary increases! Because a very minor issue in our lovely room, we were given a fabulous upgrade. Thanks ❤️ The facilities in our room were OUTSTANDING. Three rooms within our suite, two tellies, lovely coffee machine and those white towelling robes. Yes, I’m positively purring about our experience. We found the pool, sauna and steam room outstanding. I expect the gym is first rate too. Amber helped us use the fab coffee machine, offered and brought fresh milk, decaffeinated coffee pods & sparkling water. MAKE A BEE-LINE for this pretty, characterful resting-place, a stone’s throw from the beautiful River Avon & Stratford town centre.
We found this to be a great central meeting place for a group of old school friends, Rooms, I had read the reviews so didn't have any great expectations of the rooms, however I was pleasantly surprised, they were clean and freshly decorated, they were not my usual modern room decoration preference that I would choose but could not fault the comfy beds and crisp fresh linen,bathrooms could do with updating. Bars/reception/service, I would say this was mixed almost a calamity at times. Bar service very slow, ordered food didn't know the soup of the day, we ordered prosecco they didn't have any and had to go and find some, lunch was basic and expensive. Reception didn't have enough staff always a queue especially on a Sunday morning which is usually busy with checkouts, however we did have an issue with our room allocations through our super break booking, and the duty manager resolved this very well. We had breakfast at the hotel, no complaints here, plenty choice with attentive staff The hotel is well positioned for the bars and restaurant offered in Stratford so we decided to eat out. We had booked a spa break, this for us was the most disappointing side to the stay, we arrived at the spa reception to find out they didn't supply the robes they were in our rooms, the fact we couldn't check in till 3pm and this was 1.30pm made this impossible, and they apparently don't have them in the spa?? eventually they said they would try hotel reception to see if they could get hold of some, eventually 2 turned up then another then another, cant say we were made to feel welcome customers. The treatments were supposed to be 25 minutes, my foot forward took 15 minutes and that included undressing and dressing, the treatment was ok but nothing to rave about and certainly wasn't long enough, we then had to wait in the relaxation room for our companions we were told off for talking by a therapist, so in the end decided to not even try out the pool facilities and went back to the main hotel. This hotel has all the basics with lots of potential, we would go back purely for the location
We have been to this beautiful hotel many times before.. this time it was as though it was a different company. The staff were friendly and helpful, evening meal was acceptable.....the room was very tired in appearance and a very noisy bathroom fan.... But breakfast was the worst change of all.. it's now self service, buffet style. Cold food, and when I told the waiting staff, he shrugged and just took away my full plate with no apology... Very chaotic room.... Which is far from the usual relaxed, fresh breakfast dining experience that this hotel used to provide... We won't be using this hotel again... Sorry
A mistake at check in and the chaotic nature of check out with only one member of staff on duty dealing with a coach load of tourists was a negative point of the hotel. We did not use the restaurant but the bars are large rooms in an old fashioned building The room was fine with a comfortable bed The swimming pool was a major disappointment it was very dated and the pool was very cold. I certainly would not be rushing back to this hotel because pool and the check in issues
Very attractive approach and impressive reception rooms but bedrooms are dated especially first floor rear rooms. Dinner was average, breakfast better but self service and room was crowded. Staff were friendly and location is excellent: Car park charges are extra.
We treated ourselves to the four poster room (well worth fishing around on booking sites, the hotel itself and online) which was incredible. Lovely, slanted and squeaky floor with the most amazing bed. There was also a sitting room with fruit, chocolates and delicious coffee, and a tv in both rooms. We had a swim and steam in the lovely leisure centre, and noted that there were quite a few rooms in the coach house section which did not look as nice as ours. The bar and lounge area were steeped in history, and the breakfast was incredible.
Booked to stay for one night in an executive king room with DB&B. Arrived around 6 hoping to get into dinner early to then go out, only to be told the restaurant was fully booked but they could fit us in 830/8.45.... not ideal for our plans but we thought we'd make the most of the room and the spa before dinner instead. However, we were directed to our room (Room 10) and immediately was concerned by it's proximity to the reception and all the noise and goings on but, more importantly, by the actual room. It was dusty, poorly maintained and it was freezing. There was no heating on other than a small towel rail in the bathroom. I put a second coat on and hoped to make the best of it, but it was just impossibly cold. We went to reception to see about moving and instead we were offered several plug in electric heaters to use in the room and the bathroom! I said I didn't think that this was a good solution and was then informed that the heating only worked if you left the bathroom light on?! I pointed out that this only set off the bathroom extractor and in any case it was horrendously noisy and I didn't want to sleep all night with plug in heaters and the bathroom light on. We were eventually offered a move - to a standard room in the new (?) wing.... in two single beds. Unbelievably, this was the only room on offer and was a considerable size smaller and more basic. More like a Premier Inn layout - only with dated décor, cracks in the washbasin and dust everywhere. Even the carpeted corridors outside were filthy with dirt and dust. Dinner was okay - the waiter was very friendly and timing wise it was served well and the food was good - although we paid over a £20 supplement to have steak and chips - the food was well presented and hot. Sleeping was a bit of an issue - they apparently allow dogs and next to us was a right little yapper. On and off he / she barked throughout the night and had I realised this was part of the deal I'd have NEVER have booked. Breakfast was a huge disappointment - we were seated hurriedly (clearly when they say breakfast is served until 11, they actually mean they would like you out by 11). Hot breakfast was offered as self service. That's fine. Only there was hardly any there and it wasn't hot. At all. And nobody had any intention of topping anything up. There was an end of a loaf of bread cut off and three empty jars alongside it, one fried egg, some cold beans, no sauces, greasy mushrooms - but piles of cold bacon and sausage. Needless to say the coffee was the best thing on offer and the waitress did let us have a refill despite people cluttering and cleaning / resetting tables all around us and asking if we'd finished. I think they wanted their room back. We left in such a rush I left my coat behind. Checked out - very abrupt staff on reception offered no compensation even considering we stopped in the most basic of basic rooms in two single beds! Won't be going back. It was cold, dirty and dogs barking.
Spent a lovely weekend in Stratford Upon Avon using the hotel as our base, got a great deal on a king sized room for bed and breakfast including dinner on the first night. The room was great, spacious, lovely bathroom and facilities and a huge bed, dinner in the restaurant was very, very good....couldn't fault it. Breakfast was busy but it was the weekend, there was a bit of a delay with the delivery of tea and toast and some items were slow to be replaced on the buffet but the staff were all working really hard and doing their best. Nice to have parking on site, we didn't use the car during our stay as the hotel's in a great area, We popped to the pool and sauna briefly, it wasn't too busy and was clean with nice changing areas and showers. Can't fault it!
We booked a classic double at £243 for two nights bed and breakfast. The bed was huge and comfortable but the room as a whole no better than adequate. Decor clean but tired; everything, especially the carpet, has seen better days. Public areas are not cosy; it’s like sitting in a corridor. Breakfast was not a treat and at almost 4 times the price of a full cooked in town it should have been. The fruit salad was fresh and good, bread was homemade, but hot food and toast should be hot and toasted; and it should be replenished promptly. Bar and leisure centre staff were friendly, but front desk and restaurant staff did not look like they enjoyed working there. The pool is large and the gym well equipped; designed for fitness not for relaxing, and open to non residents so busy at key times. Location is very convenient; pleasant few minute walk into town. The queue for complaining was longer than the check out queue and someone was getting a refund because they did not think it was a 4 star hotel. The hotel needs investment in decor and ambience.
- Walking distance to Shakespeare Monument and Royal Shakespeare Theatre
- Free WiFi in rooms and public areas
- Onsite dining
Macdonald Alveston Manor Hotel places you within a 10-minute stroll of popular attractions such as Shakespeare Monument and Royal Shakespeare Theatre. This 113-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. In the historical district, it's also near Swan Theatre and Anne Hathaway's Cottage.
This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in British cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 8 AM to 10 AM.
Macdonald Alveston Manor Hotel's 113 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and plasma TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Macdonald Alveston Manor Hotel features a full-service spa, an indoor pool, and a fitness center. Self parking is offered for GBP 5 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 2522 reviews