Macdonald Alveston Manor Hotel4.0 out of 5.0
Recent guest reviews
I stayed with a group of friends in the macdonald alverston in Stratford upon Avon. I shared a family room with 2 friends the room and bathroom were of adequate size. Rooms were a bit stuffy but the air conditioning worked however it was quite noisy. We enjoyed the room and the hotel had a beautiful mock Tudor look unfortunately the rain spoiled our stay on the Saturday however the hotel is centrally located for walking to the canal and restaurants and pubs nearby aplenty. Parking is charged on top of the room at £5 per day. However we had the reception manager on check out who waivered out cost I thought this was fair considering the room was in the region of £250 I think parking charges on top to park within grounds around the hotel should be covered by the hotel rather than paying staying guests. All the staff I encountered at the hotel were friendly accomadating and extremely hospitable. It was my first time in Stratford upon Avon and I would stay at this hotel again in the future. Many thanks
Booked and paid for one night in advance for the 22nd of July, fully intending to use the stay and the facilities the hotel had to offer as a relaxing break on a long driving trip. On arrival we found there was not a single parking space to be had in the car park within the grounds of the hotel. We also discovered that despite the hotel charging quite a high room rate (£227) you would also have to pay for parking should you actually come across a space to park in. Upon checking-in we asked about booking for dinner in the hotel that night and were actively discouraged by the woman behind the desk not to go for dinner there as they were "quite busy this evening", (I've never stayed in a hotel where they have encouraged guests not to bother using their facilities). When we entered our room we found that the bathroom obviously hadn't been cleaned properly, there were several traces of what appeared to be the previous occupants body hair scattered within the sink, around the toilet and on the shelf behind the toilet. The toilet roll had also been half used and looked to have fallen into the toilet bowl at some point and then put back on the holder to dry out. The room itself just seemed worn out, for example several small holes in the walls having been filled in but not bothering to have them repainted and the netting on the windows stained. Just not really what you expect to get for the price you have paid to stay here. We unfortunately decided to just check out and continue our trip onwards however I could not fault the gentleman behind reception, he came to the room promptly to see for himself and genuinely seemed disappointed at how the room was, he agreed that it was not up to the standard they set and refunded us the price of the booking.
I stayed here a few years ago and wrote that the hotel needed investment - nothing has changed, The only reason we came back was for a family wedding held here, The management of the wedding seemed superb, but everything else was awful. The card key for the room failed three times, and I wasted time standing outside the room waiting for help. (They said the system is allergic to mobile phones). The internet was off for 15 hours in an hotel that prides itself on being "good for business". It took 35 minutes to get a cup of espresso because the staff didn't know how to use the machine. The "new" wing looks as if it was built in the 70's and nothing much has been done to update it. But, like many other hotels in Stratford, it trades on the Bard to draw in uncomplaining punters.
Out of all the lovely places to stay if Stratford upon Avon don't choose here. Dirty room blood on drapes, piles of dust, smell of must. Not to mention the decor in the old section of the hotel is really unkempt paint flaking from ceiling, threadbare upholstery ect. We walked straight out, no way appropriate for anyone let alone a family with small children crawling on the dirtiest floor Iv ever seen.
Myself and my friend came to Alveston for the weekend for a spa day. The trip was made brilliant by really friendly staff and a warm welcome. We spent the day walking around Stratford and went on the big wheel. Hotel is in a brilliant location for everything. Breakfast was gorgeous, food and service was excellent. Room was very clean and spacious. Usual problems for tech people no plugs near the bed. But that's just a sign of the times and not a necessity. Perfect stay and will most definitely be back!!
A lovely hotel with real potential. Sadly let down by a few small things which, when all put together, spoilt a short break. Staff were very friendly and were obviously trying their best. Food in the restaurant was very nice both evening meal and breakfast. Room was a standard room but very small compared to other Macdonald hotels. A dirty glass, a large amount of hair in the sink and broken air conditioning spoilt the room somewhat but the bed was comfortable. I booked an hour massage but only received a half hour session which was rushed because they weren't sure what was booked. We also had to wait for over half an hour for our main course plates to be cleared even though staff were chatting and clearing empty tables around us. I wouldn't rush back. As I've said, nothing major to complain about but not anything to rush back for and certainly not the normal Macdonald standard.
Me and my partner booked a mid week break at the hotel as we like Stratford Upon Avon. Upon our arrival we received a warm greeting and speedy check in. Our room was situated towards the back of the hotel which was great as we didn't have anybody walking past our room. The room itself was not decorated to my taste but the shower was lovely and the king size bed was really comfortable. We used the swimming pool which was a great size but could do with a revamp as lacked tranquillity. Cannot comment on the gym or spa as we did not use. Great variety at breakfast and all the staff were very friendly and helpful. I really enjoyed sitting in the grounds (which are stunning) with a drink but my partner nearly fainted when he bought a round as pricey! Although we didn't eat in the restaurant we found the food prices to be on par with restaurants in the town. The town is a five minute walk and there are plenty of things to do such as boat trips and visit to the butterfly farm. We would definitely consider staying here again and would not hesitate to bring the kids next time!
A lovely hotel set in beautiful gardens. The staff were very friendly and helpful. We had a lovely spotlessly clean room with a queen sized bed. Tea making facilities, good size bathroom .We used the swimming pool, sauna and steam room. We had a full English breakfast that was cooked to perfection, not a trace of fat anywhere.It is a really large hotel and beautifully decorated. We would definitely return.
We searched round for a short break to help us get over a serious case of builder fatigue. We were put off our first choice by excessive car parking fees. Having a voucher from our daughters for a Macdonalds we finally settled for Stratford. We were welcomed well and shown to a superb room which was actually a suite. It was really comfortable and spotlessly clean. Dinner was included on the first night and the only extras were the excess charges for some menu items. It was a great meal well cooked and presented and well served. As we are getting older volume can be a problem but the quantity was just right leaving us satisfied without the crammed feeling. The wine was a bit on the pricey side, but good wine thank goodness. Breakfast was very good but followed the most common style these days of kept warm, other than for some must be fresh items. It was good in spite of this as it was well policed and watched over. We enjoyed two visits to the pool which was excellent with towels provided which saves a lot of bother. The gardens are lovely and well worth a wander. Town centre is just a short walk away and a really nice walk at that once you have dodged through the traffic. We really enjoyed our visit and intend to take another short break here soon if possible. The car parking for guests is very fairly priced per visit regardless of how long your stay. Unlike the Bowness rip off which caused us to choose Stratford. We could not find fault with anything.
Booked this hotel for my birthday following a super difficult few months because myself and my boyfriend really needed a bit of a break and some spa chill out time. First of all, attempted to book treatments a few days ahead and there was nothing available. This turned out to be just as well, as when we arrived (today) we were told our booking had been mishandled and we would be staying at their sister hotel. We weren't notified ahead of time - no email, no call, so we were given no option of finding another place to stay. The sister hotel is pretty shabby - paint chipping off the walls etc - and our compensation for this is a small bottle of red wine, which as it happens, I'm allergic to. Whilst we can use the spa facilities at this hotel if we choose, we could basically just go to a leisure centre for the same effect. It's not exactly the same as wandering down in your dressing gown when you have to cross the road with wet hair and a bag full of stuff. Really disappointed and unimpressed, if you mishandle a booking, alert guests ahead of time so they can explore other options before everything else is booked up.
- Walking distance to Shakespeare Monument and Royal Shakespeare Theatre
- Free WiFi in rooms and public areas
- Onsite dining
Macdonald Alveston Manor Hotel places you within a 10-minute stroll of popular attractions such as Shakespeare Monument and Royal Shakespeare Theatre. This 113-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. In the historical district, it's also near Swan Theatre and Anne Hathaway's Cottage.
This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in British cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 8 AM to 10 AM.
Macdonald Alveston Manor Hotel's 113 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and plasma TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Macdonald Alveston Manor Hotel features a full-service spa, an indoor pool, and a fitness center. Self parking is offered for GBP 5 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 2392 reviews